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Records FinderReviews 7,929

3.6

From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days
California
1 review
0 helpful votes
Follow Kelly M.
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Great price for a trial and very easy process to sign up.

Date of experience: August 25, 2020
Christina G. Records Finder Rep
over a year old

Hello Kelly,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

California
2 reviews
0 helpful votes
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I have been contacted and at this point it sems like bait and switch. I feel like I was lured in with the hopes of $697.00 and as of yet I haven't seen a thing and I'm very skeptical at this point. It seems all predicated on the hopes that you may forget to cancel and you get and additional 14.95.

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2020
Kentucky
1 review
0 helpful votes
Follow Gerald T.
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Can't tell as you haven't done anything except take my money

Date of experience: August 25, 2020
Christina G. Records Finder Rep
over a year old

Hello Gerald,

Our top priority is your experience and satisfaction. Kindly contact us via chat, email or call us at 1-800-433-0567 and provide as many details as possible so we can fully understand your request and assist you to the best of our abilities. We look forward to assisting you!

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

California
1 review
0 helpful votes
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Inputting my information was easy
August 24, 2020

Inputting my information was easy. Now I will have to see what report I am provided.

Date of experience: August 24, 2020
Christina G. Records Finder Rep
over a year old

Hello Velinda,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

Nevada
1 review
0 helpful votes
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Good but would like option one time charge no free trial to remember to cancel

Date of experience: August 23, 2020
Christina G. Records Finder Rep
over a year old

Hello Joan,

Our top priority is your experience and satisfaction. Kindly contact us via chat, email or call us at 1-800-433-0567 and provide as many details as possible so we can fully understand your request and assist you to the best of our abilities. We look forward to assisting you!

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Tennessee
1 review
0 helpful votes
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This seems to be an ongoing payment that I will have to unsubscribe from

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 23, 2020
Canada
1 review
0 helpful votes
Follow Dakota J.
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This is the best way to access proper reliable info saved me from losing money thank you

Date of experience: August 23, 2020
Christina G. Records Finder Rep
over a year old

Hello Dakota,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

California
1 review
0 helpful votes
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Nothing found
September 30, 2020
Updated review

Poor ~ You didn't find anything on the 2 people that I wanted info. On. Instead you wanted me to pay more for more information when you couldn't even find anything in the first place. Very disappointed. Then I had to call to cancel the next morning and be put on hold for ever. The person I spoke with did say that she would do the reserch that I wanted and email it to me.

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 22, 2020

Good
September 30, 2020
Previous review

Good

Date of experience: August 21, 2020
California
1 review
0 helpful votes
Follow Linda F.
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I have checked this so many times I almost skipped over it. This is the 1st time all different information was shown to me and any money discovered. Thank you so much. God delivers in mysterious and perfect timing.

Date of experience: August 22, 2020
Christina G. Records Finder Rep
over a year old

Hello Linda,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

Florida
1 review
0 helpful votes
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Subscription service easily canceled
August 22, 2020
Updated review

This is a monthly subscription service! I should've read more carefully! However, the company easily and quickly canceled my subscription service. The one report that I received was as I expected.

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 22, 2020
Christina G. Records Finder Rep
over a year old

Hello Mary,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week


This is a monthly subscription service!
September 30, 2020
Previous review

This is a monthly subscription service! I should've read more carefully on time report! ‍

Date of experience: August 20, 2020
New York
1 review
0 helpful votes
Follow Marcia S.
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Now they will bill $15 in a week?
September 30, 2020

Now they will bill $15 in a week? Bogus, did not sign up for continuing.

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 21, 2020
Virginia
1 review
0 helpful votes
Follow Timothy W.
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You asked before I saw the report so three is the best I can give at this point.

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 21, 2020
California
1 review
0 helpful votes
Follow Zerrin N.
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I think it is taking longer than I thought to reach what I want to reach.

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2020
California
1 review
0 helpful votes
Follow Tonitha V.
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Thank you someone here got my bank of America prepaid card and I wonna press charges. I never recieved any thing unclaimed or any please help me I need accesses to what belong to me.

Date of experience: August 20, 2020
Christina G. Records Finder Rep
over a year old

Hello Tonitha,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

Wyoming
1 review
0 helpful votes
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So far so good!
August 20, 2020

So far so good! I'd like to access my results before rating however

Date of experience: August 20, 2020
Christina G. Records Finder Rep
over a year old

Hello Chelsea,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

Texas
1 review
0 helpful votes
Follow Ebby T.
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Want to know how to cancel
September 30, 2020

Want to know how to cancel. Do not want to be billed monthly.

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2020
California
3 reviews
0 helpful votes
Follow Olga A.
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So far no information has been obtained; too early for a survey

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2020
Louisiana
1 review
0 helpful votes
Follow Melanie O.
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Well, it advertises free info but you have to pay for the report. So you could be more honest up front and say cheap instead of free!

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2020
Washington
1 review
0 helpful votes
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I made a search
September 30, 2020

I made a search. Then it said search was complete. Then I had to pay. Now I have to start my search all over again. Bad user experience. Once I pay the report should be ready. Don't make be go through it a gain.

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2020
Pennsylvania
1 review
0 helpful votes
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I haven't seen the reports yet
August 19, 2020

I haven't seen the reports yet. I'm searching for divorce and child custody reports.

Date of experience: August 19, 2020
Christina G. Records Finder Rep
over a year old

Hello Cynthia,

Our top priority is your experience and satisfaction. Kindly contact us via chat, email or call us at 1-800-433-0567 and provide as many details as possible so we can fully understand your request and assist you to the best of our abilities. We look forward to assisting you!

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week