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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
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I asked for a warrant check on my son and it came back stating no warrants which I know for a FACT that just wasn't true
I spent $14.95 to be told no records could be found, when I know for a fact that there are records out there. I've requested a refund but I believe this is a scam and I am doubtful I will see my money back!
Hello Jennifer,
We're sorry to hear about your experience. Please know that we collect our data from public data sources that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
I have processed your refund of $14.98 as requested, and please allow 3-5 business days for the refund to go back to your card.
If you have any questions, comments, or suggestions, pls feel free to reach us at
askrecordsfinder@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
You couldn't even find out what I already new.it should have been simple but with all the information I gave y'all you could find anything.
Hello Teresa,
We're sorry to hear about your experience. You mentioned you have issues accessing the information you were searching for and the site not living up to your expectations. To make up for the inconvenience, we would like to offer you a custom report at no extra fee.
Kindly respond with the best time and number to reach you. Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Tuesday, and Thursday to Saturday to get immediate assistance.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Please cancel my account. I didnt mind paying once for the the wrong information. Found out other options. Thank you
Hello Jodi,
We’re sorry to hear about your experience. We’re usually known for our exceptional customer service, and we regret that we didn’t live up to those expectations here. I have canceled your subscription as requested. You will continue to have full access to the site up to the 30th of this month. If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
They didn't do a single thing that I asked him to do when I asked him to do it. They should have given me my money back, for sure. I'm leaving a review on this site jobber thing
Ok but expensive for limited information then they immediately try to upgrade you to spend more
Hello S C.,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue. We see you're currently on 1-month unlimited search access, which you have canceled the subscription, but you're still good to use it up to the 1st of June.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I searched a vin, said it had information I needed. So I paid for the report, after logging in I was told we are sorry we could not generate a premium report for this vin.
Hello Timothy,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I needed to gather background info for my custody case and all information just said not on file
Hello Anna,
We regret that we didn't live up to your expectations. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
It shows that you canceled the subscription but still have up to the 31st of this month to use the service.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Website states that we can find a vehicle owner by their license plate, website does not provide this information. Just takes your money
Hello Forrest,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database and restricted under the DPPA or the Driver's Privacy Protection Act which is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $9.95 for the Premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account. The account is canceled, and you have up to the 30th of May to run your searches since you are on 1-month unlimited search access.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I paid for the report only for them to not have a report for me. I shouldn't have been charged at all
Hello Brian,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
No matter what Or how i put a name in, nothing comes back.
I also feel mislead, The only reason I signed up was to look up property liens but apparently thats an extra charge that I will not pay because I have not had results from the people records.
Total rip off!
Didn't give me the owner of the vehicles name. That was the only reason I needed to use the website.
Hello Sheila,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Info that I received was mixed up with other peoples info. It offered me a full premium search and nothing more came up then the normal search, which was hardly anything. That was a waste of money.
Disappointed for the fees that was charged but did get an email saying I would be refunded.
Hello Nancy,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was led to believe I could find the owner of a car by the license plate. Waste at $15!
Hello Tiffany,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. It shows that you canceled the subscription but still have up to the 29th of May to use the service. If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
The report, once paid the access fee, did not reflect what what said regarding the items found in the report
I got more info than I needed. This is amazing and the price was not bad at all.
Hello O L.,
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need further assistance, please do not hesitate to contact us at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Out of date
Missing information
Tons of pages that have nothing to do with my search.
Very unhappy
Hello Diane,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. I have processed free search assistance through our Our Expert Team of Researchers for a more in-depth search on the Arrest and Warrant Record that you were trying to get a hand on. Please give us 24 hrs to get the report sent through your email.
It shows you canceled the account, but you still have access to the searches up to the 27th of May; rest assured, you will no longer see any future billing from us.
In the meantime, please reach out to us at askrecordsfinder@recordsfinder.com with any further comments, concerns, or suggestions you wish to share. We love to make things right if you give us another chance.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I paid for the service with no useful results or even any information related. Dissatisfied :(
Looked up a name and clicked on the person that matched who I was looking for. Had to pay to access record. Now the record can't be found because the site it now "limited" to just the United States. What a scam! Even their "comment" page doesn't work right. Says I used invalid characters (just letters like above) and my order number doesn't exist.
Just to double check the site worked, I looked myself up. Invalid information on myself as well. Never married, never used listed email companies, and never lived with listed family members. What a waste!
Hello Zabrina,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We saw here that you reached out to us and have our Customer Care Team handle your concern. Please, be reminded that the refund will take 3-5 business days to go back to your card.
Hoping next time, we continue to do business with you.
If you have any questions, comments, or suggestions, please contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Terry,
Thank you for sharing your feedback. Please know that we collect our data from public data sources that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
I see you've reached out to our Customer Care Team and were able to ask for assistance in canceling your account, which you still can access up to the 5th of June for your remaining unlimited searches.
If you have any questions, comments, or suggestions, pls feel free to reach us at
askrecordsfinder@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com