business logo of Records Finder

Records FinderReviews 7,929

3.6

From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
How would you rate Records Finder?
grey star
grey star
grey star
grey star
grey star

Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days
New York
2 reviews
0 helpful votes
Follow Kelly H.
Unfollow Kelly H.
Send Message
Share Review
Report Review

Hit or miss
November 8, 2021

I didn't get any new info but it was worth a try. Thank you

Date of experience: November 8, 2021
Eddy A. Records Finder Rep
over a year old

Hello Kelly,

Thank you for the positive feedback. We are delighted that you like the service. If you have any questions, comments, or suggestions, pls feel free to contact us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Colorado
1 review
0 helpful votes
Follow Andreina J.
Unfollow Andreina J.
Send Message
Share Review
Report Review

Made me pay no result or information
November 8, 2021

Made me pay no result or information at all
If you don't have information you shouldn't charge for information

Date of experience: November 8, 2021
Eddy A. Records Finder Rep
over a year old

Hello Andreina,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Please know that we collect our data from public data sources, and that may contain some inaccuracies.
Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Texas
1 review
0 helpful votes
Follow Matt S.
Unfollow Matt S.
Send Message
Share Review
Report Review

They lie with what they offer.
November 8, 2021

In their ads, they clearly state they provide previous car owners. After you pay for this service, it shows LESS information than your typical auto carfax. Waste of money and time! Their ads are lies.

Date of experience: November 8, 2021
Eddy A. Records Finder Rep
over a year old

Hello Matt,

We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Send Message
Share Review
Report Review

Dud
November 8, 2021

After saying the search for a plate number was successful, saying I had to pay and subscribe monthly, you then said the search was unsuccessful. Not into being scammed.

Date of experience: November 7, 2021
Eddy A. Records Finder Rep
over a year old

Hello Michael,

We understand how frustrating it must be not to get the information you need. Please know that our site can only generate records that are available publicly. The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
It is an experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $4.95. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Florida
1 review
0 helpful votes
Follow Alejandra V.
Unfollow Alejandra V.
Send Message
Share Review
Report Review

Bad
November 8, 2021

Was looking for owner of a tag info was not provided

Date of experience: November 6, 2021
Eddy A. Records Finder Rep
over a year old

Hello Alejandra,

We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Florida
1 review
0 helpful votes
Follow Linda E.
Unfollow Linda E.
Send Message
Share Review
Report Review

Inadequate results thus far
November 8, 2021

After submitting payment I received a message " no records found "
I know the license is current and has a registered owner. I will call customer service on Monday to either obtain the information I want or cancel the trial period I paid for.

Date of experience: November 6, 2021
Eddy A. Records Finder Rep
over a year old

Hello Linda,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We know that you reached our Customer Care Team to cancel your account, and you still have up to the 13th to use the site for your searches.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Washington
1 review
0 helpful votes
Follow Alexandra Z.
Unfollow Alexandra Z.
Send Message
Share Review
Report Review

Searching for criminal records
November 6, 2021

It was fairly easy to find what we were looking for.

Date of experience: November 6, 2021
Eddy A. Records Finder Rep
over a year old

Hello Alexandra,

Thank you for the excellent review! We are delighted that you like the service and find it quick and easy to use. If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Texas
1 review
0 helpful votes
Follow S.. T.
Unfollow S.. T.
Send Message
Share Review
Report Review

Non existent
November 8, 2021

How does a person not exist in your records? Phone number. Email… user id…. Plate number
No records

Date of experience: November 6, 2021
Eddy A. Records Finder Rep
over a year old

Hello S. G.,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

California
3 reviews
17 helpful votes
Follow Gina P.
Unfollow Gina P.
Send Message
Share Review
Report Review

Misrepresentation
November 8, 2021

They build you up by saying they have all this information for you on the person your inquiring about, then they charge you and they have hardly anything!

Date of experience: November 6, 2021
Eddy A. Records Finder Rep
over a year old

Hello Gina,

We're sorry to hear about your experience. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
Follow Andrea O.
Unfollow Andrea O.
Send Message
Share Review
Report Review

Don't bother
November 8, 2021

Completely useless. Waste of money. They said they found information and it wasn't even close.

Date of experience: November 5, 2021
Eddy A. Records Finder Rep
over a year old

Hello Andrea,

Thank you for sharing your review and bringing this issue to our attention. We understand your frustration, and we are sorry your experience didn’t match your expectations. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can’t guarantee complete or accurate information because publicly available information varies.
You are currently on a 7days unlimited search access which will roll over into a monthly subscription on the 12th if not canceled. If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Canada
1 review
0 helpful votes
Follow lori I.
Unfollow lori I.
Send Message
Share Review
Report Review

Garbage
November 7, 2021

Said it has info
For someone I was looking for put had to pay first, paid and then said nope nothing on this person

Date of experience: November 5, 2021
Eddy A. Records Finder Rep
over a year old

Hello Lori,

We're sorry to hear about your experience. Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Washington
1 review
0 helpful votes
Follow Harvey G.
Unfollow Harvey G.
Send Message
Share Review
Report Review

False advertisement
November 4, 2021

The Google search entry stated free. I clicked and your site loads up and stated 4.95 for seven days unlimited search. I really wanted to find out who was sending me threatening emails so I agreed to a seven day trial. I then entered my payment information etc. Then I entered the email address connected to a threatening email towards me that was sent to my company controller where I work. You produced no relevant information connected to the email address I entered. Your database was no help at all.

Date of experience: November 3, 2021
Eddy A. Records Finder Rep
over a year old

Hello Harvey,

We're sorry to hear about your experience. Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com.We value your opinion.
Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
Follow Michael Y.
Unfollow Michael Y.
Send Message
Share Review
Report Review

Doesn't give owner information
November 4, 2021

On the google search it says find out owner information. Lies. Unfair business practices and manipulation on client.

Date of experience: November 3, 2021
Eddy A. Records Finder Rep
over a year old

Hello Michael,

We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Unfortunately, our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report. It is an experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $4.95. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.
Thank you, and have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Tennessee
2 reviews
0 helpful votes
Follow beth B.
Unfollow beth B.
Send Message
Share Review
Report Review

Absolutely horrible!
November 3, 2021

Ran a report on my son and it gave very very little info compared to other companies. Dont use this company!

Date of experience: November 3, 2021
Eddy A. Records Finder Rep
over a year old

Hello Beth,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Montana
1 review
0 helpful votes
Follow Michelle U.
Unfollow Michelle U.
Send Message
Share Review
Report Review

Dissatisfied
November 3, 2021

Ran plate came back with correct car then said it had info paid the fee and then nothing. Feel deceived.

Date of experience: November 3, 2021
Eddy A. Records Finder Rep
over a year old

Hello Michelle,

Thank you for sharing your review and bringing this issue to our attention. We understand how frustrating it must be not to get the information you need. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report. It is an experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $3.95. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.
If you have any comments, clarifications, or suggestions, please feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

New York
1 review
0 helpful votes
Follow Valerie T.
Unfollow Valerie T.
Send Message
Share Review
Report Review

After I signed up for this service, I canceled it immediately. I am a business owner and contractor for 11 years now. I received an email about a lien being filed on which I found out is a scam but the first thing I did was check to see if my name was somehow involved in a lien. So I chose to sign up with Records Finder on which not only did they not have my name listed anywhere, they didn't even have my company in their data base which to me is not a good system to trust if I am paying my money to look for someone. When I cannot find myself who is listed with not only the BBB but the CSLB which is the Contractor's State License Board in California, what does it say about this search company!

Date of experience: November 1, 2021
Eddy A. Records Finder Rep
over a year old

Hello Valerie,

Thank you for sharing your review. We regret your experience didn't match your expectations and did not get your searches results. It is an experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $4.95. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We'd greatly appreciate the opportunity to make things right and work toward earning back your business. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

New Jersey
1 review
0 helpful votes
Follow Cokro F.
Unfollow Cokro F.
Send Message
Share Review
Report Review

Ordered a report to find the name of the owner of a car by license plate.
Report did not have ownership info.

Date of experience: October 30, 2021
Eddy A. Records Finder Rep
over a year old

Hello Cokro,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Pennsylvania
1 review
0 helpful votes
Follow Collin X.
Unfollow Collin X.
Send Message
Share Review
Report Review

No Records Found
November 1, 2021

I couldn't find any records I wanted to review. Even after the site "said" there were hundreds of matches before I paid. Total scam.

Date of experience: October 30, 2021
Eddy A. Records Finder Rep
over a year old

Hello Collin,

We sincerely apologize if you were not able to get results for some of your searches. It is an experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $3.95. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Texas
1 review
0 helpful votes
Follow Belinda S.
Unfollow Belinda S.
Send Message
Share Review
Report Review

PISSED
November 1, 2021

No correct info, on myself, or anyone one else, so yall want to charge 4.95 then 18.00, rip off & I want my money back

Date of experience: October 28, 2021
Eddy A. Records Finder Rep
over a year old

Hello Belinda,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. I have processed a refund for the premium report charge of $18.00 since no pertinent information was available for you to make up for the inconvenience. Please allow 3-5 business days for the refund process and the money to return to your account. We see you had your subscription canceled and still have access until the 4th of this month, and you will no longer see any future billing from us.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Arizona
1 review
0 helpful votes
Follow Deborah K.
Unfollow Deborah K.
Send Message
Share Review
Report Review

TERRIBLE
November 26, 2021

When I wasn't finding any up to date information I was looking for I did a search on my self and my husband. Full of errors and reports of "no records" for things I know should be easily found. There must be other real record finders out there because you always hear "everything is on the internet" but these guys don't know how to find it for you.

Date of experience: October 27, 2021
Eddy A. Records Finder Rep
over a year old

Hello Deborah,

Thank you for sharing your review and bringing this issue to our attention. We understand your frustration, and we are sorry your experience didn’t match your expectations. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can’t guarantee complete or accurate information because publicly available information varies. However, If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com