business logo of Records Finder

Records FinderReviews 7,924

3.6

From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 7,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days
California
2 reviews
0 helpful votes
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Ok
August 4, 2022

It was ok. But didn't need a subscription. I cancelled the membership.

Date of experience: August 4, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Christine,

Thank you for taking the time to give us a review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!

Please contact our Voice of Customer Team at askrecordsfinder@recordsfinder.com with any further comments or suggestions you wish to share.

Again, thank you for taking the time to review our business!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Customer service is excellent and I will recommend ti some one that it need service

Date of experience: August 3, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Carmen,

Thank you for your kind words. We're happy you're satisfied with customer service and that you will be recommending us to others. Please let us know if you need further assistance. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Alabama
1 review
0 helpful votes
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Poor information
August 4, 2022

Website is misleading all it dose is give general information

Date of experience: August 3, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Gary,

We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Connecticut
1 review
0 helpful votes
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Records finder
August 2, 2022

Waiting for my results! Good experience and good service

Date of experience: August 2, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Nicholas,

We're happy you had a good experience using our service. Please let us know if you need assistance, especially with your searches. You can give us a call or send an email to askrecordsfinder@recordsfinder.com. Rest assured, we're here to help. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Na
August 1, 2022

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Date of experience: August 1, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Amanda,

Thank you for the five stars! We take it that you're satisfied with the service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
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Easy to use and cancel if needed
August 1, 2022

I found the information I needed and it was very easy to do

Date of experience: August 1, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Jeanette,

We're happy you find our site and cancellation easy to use and do. We work hard to meet expectations like yours, and we're pleased to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your most convenient time.

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Maine
1 review
0 helpful votes
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So far so good. I really only needed a 1 time search so we'll see how it goes canceling the subscription next week. If that goes successfully then it is definitely worth the few bucks spent.

Date of experience: July 28, 2022
Lovely O. — Records Finder Rep
over a year old

Hi David,

Thank you for taking the time to give us a review. We're happy you're finding the service good so far. Please let us know if you need assistance, especially with your searches. Rest assured, we're here to help. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
5 reviews
4 helpful votes
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RecordsFinder aka Pay & Pray
July 28, 2022

Looking for the owner of vehicle that caused damage to my vehicle! Provided the vehicle description and a license plate number and RecordsFinder gave it back to me?

Date of experience: July 27, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Gayton,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

We can confirm that your account has been canceled and refunded; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Thanks
July 26, 2022

It was very interesting and I probably use the site again

Date of experience: July 25, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Ernest,

Thank you for your kind words. We hope to do business with you again in the future! Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Helpful
July 24, 2022

She was helpful and investigated my complaint, when she first could not locate my profile.

Date of experience: July 24, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Stephanie,

Thank you for this excellent review! We're happy you're satisfied with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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I was wondering why i can't open case files in criminal records?

Date of experience: July 21, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Michelle,

I sincerely apologize for what's happening. I've checked your account and can see that you haven't started searching for anything yet. We would love to help you out. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Gable
July 20, 2022

The agent was very polite and quick to help. She understood me right away and over I am very satisfied because she waisted no time and I love working with people like that. Excellent service!

Date of experience: July 20, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Anastasiia,

Thank you for this awesome review! We're happy you're satisfied with customer service. We hope to work with you again in the future. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Minnesota
1 review
0 helpful votes
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Thanks
July 21, 2022

Thanks but i want to cancel membership please
And i. Appreciate

Date of experience: July 20, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Hala,

Thank you for taking the time to give us a review. We can confirm that your account is canceled as requested. Rest assured, our company will no longer bill you. We would love to hear more about your experience, that lead to you giving us 1 star. Please give us a call or send an email to askrecordsfinder@recordsfinder.com.

We look forward to hearing from you! Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
1 helpful vote
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Tom was very helpful; he assured my account is cancelled and I will receive a report that I requested by email. He also reminded me that I have access to the account for 7 days.
I also needed info about my neighbor's car, to decide whether I can buy it. Thank you for your help.

Date of experience: July 15, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Elizabeth,

We're happy to hear that you were satisfied with the service and the assistance you received from Tom. We hope that you will also recommend us to others. Have a wonderful day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Colorado
1 review
0 helpful votes
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Amazing customer service
July 13, 2022

I recently used this website to find out some information, I had to call customer service regarding a billing issue, and the customer service representative was absolutely amazing, very informative, and extremely helpful! I am giving the customer service representative a 5 star rating!

Date of experience: July 13, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Jessica,

Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Please let us know if there's anything else I can help you with. Have a wonderful day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Ohio
1 review
0 helpful votes
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Research
July 13, 2022

It was ok I found what I was looking for thank you

Date of experience: July 12, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Aaron,

Thank you for taking the time to give us a review. WE're happy you found what you were looking for. Please let us know if you need assistance, especially with your searches. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

North Carolina
1 review
0 helpful votes
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Thanks!
July 10, 2022

Got exactly what I needed. Quick and efficient! Had all the info nicely displayed, easy to read. A very helpful service. Thank you so much!

Date of experience: July 10, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Steve,

Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.

Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Great
July 9, 2022

My experience was great using this website thank you very much

Date of experience: July 9, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Golden,

Thank you for your kind review. We're happy you had a great experience with the service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Please let us know if you need assistance, especially with your searches. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
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Not bad
July 8, 2022

It was helpful but not what I was looking for, it's hard to find previous owner info though apparently.

Date of experience: July 8, 2022
Lovely O. — Records Finder Rep
over a year old

Hi James,

Thank you for taking the time to give us a review. We're happy you found the information helpful. But we're sorry there was still some information not available. Rest assured, we will be working on improving our services in the future/. Please let us know if there's anything we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Indiana
1 review
0 helpful votes
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Plate info
July 8, 2022

Got name but no contact info which is what I was looking - somewhat useful. Rhea was very helpful when I needed assistance to cancel my membership.

Date of experience: July 8, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Carl,

We're sorry to hear that the report you received was incomplete. Our reports may not always be 100% up-to-date, accurate or complete since data is pulled from records maintained by various state, county, municipal, and other agencies. Many others are only partially digitized. Records may exist that cannot be accessed digitally. Rest assured, we will be working on improving our services in the future.

Please let us know if we can help you with anything. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315