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Records FinderReviews 7,924

3.6

From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 7,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days
North Carolina
2 reviews
0 helpful votes
Follow Sheba A.
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Thanks!
October 25, 2022

I was just looking up my driving record, came back clean. Good to know, great experience.

Date of experience: October 25, 2022
Arden G. — Records Finder Rep
over a year old

Hello Sheba,

Thank you for your excellent review! We're happy you had a great experience with the service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Fast and friendly customer service
October 24, 2022

Junie was very helpful and kind. She addressed my concerns and resolved my issue rapidly. I figured I was going to be on hold for a long period of time but it only took me less than 5 min. Thank you Junie!

Date of experience: October 24, 2022
Arden G. — Records Finder Rep
over a year old

Hello Adriana,

Thank you for your excellent review! We're happy you're satisfied with the assistance you received. We'll ensure she reads your review; this will make her day. If you need anything further, please let us know. Rest assured, we're here for you.

Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

North Carolina
1 review
0 helpful votes
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Needs updated info
October 24, 2022

The information provided is very outdated and missing very important details that were advertised and explained in the subscription package.

Date of experience: October 23, 2022
Arden G. — Records Finder Rep
over a year old

Hi Carri,

We appreciate your feedback, and we're sorry that the information you received was incomplete. Please know that we source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to hearing from you. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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No information avalable
October 23, 2022

I did a search and it said record found. So I paid for the report. The report arrives and it said no record found. Seems pretty much like a bait and switch!

Date of experience: October 23, 2022
Arden G. — Records Finder Rep
over a year old

Hello Linda,

We appreciate your feedback and are sorry you were dissatisfied with the report. Please know that we source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

This may also happen if the vehicle is under any of the following conditions:

(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security reasons by an individual or by the state.

We constantly update our records, and to get you notified of any newly available information, you can set alerts on your searches in the ‘My Alerts’ section of your account. In the meantime, please request access to further updated records from your nearest DMV.

If you need anything else, you may call us at your most convenient time, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. We look forward to hearing from you. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
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Fast but inaccurate info
October 23, 2022

I was researching license plate lookups to see how easy it is for hackers to find PII from a license plate so I used this tool to lookup my car and it didn't find me! I believe it found the original owner though so still interesting.

Date of experience: October 21, 2022
Arden G. — Records Finder Rep
over a year old

Hi Brynn,

Thank you for taking the time to leave us a review. We sincerely apologize if we could not provide the current owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

Upon checking, your account is still active. And if you wish to cancel, you may call us at your most convenient time, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. We look forward to hearing from you. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Canada
1 review
0 helpful votes
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Excellent service
October 21, 2022

The representative was thorough and very helpful. Resolved the issue quickly.

Date of experience: October 21, 2022
Arden G. — Records Finder Rep
over a year old

Hello Christine,

We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Missouri
1 review
0 helpful votes
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No owner info
October 20, 2022

I believed a plate search would give owner info, it does not, only about the car. That car was used in commission of a crime against a little girl.

Date of experience: October 20, 2022
Arden G. — Records Finder Rep
over a year old

Hi Frank,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

Please be advised that we have canceled the account and processed a refund of $2.95. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list.

Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Virginia
1 review
0 helpful votes
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Refund Request
October 19, 2022

Requested refund after forgetting to cancel free trial - Mary was great to work with and processed the refund quickly.

Date of experience: October 19, 2022
Arden G. — Records Finder Rep
over a year old

Hi William,

We're happy to hear that you were satisfied with how Mary assisted you. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We look forward to working with you again. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Ohio
1 review
0 helpful votes
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Great
October 18, 2022

Cancel and refund that's all i have to say. It was easy he was nice

Date of experience: October 18, 2022
Arden G. — Records Finder Rep
over a year old

Hi Mary,

Thank you for taking the time to leave us a review! We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We look forward to working with you again. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Massachusetts
1 review
0 helpful votes
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Excelente
October 18, 2022

Very helpful and pleasant to speak with. Very fast to Resolve the problem

Date of experience: October 18, 2022
Arden G. — Records Finder Rep
over a year old

Hello Eliane,

We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Unusual problems
October 19, 2022

I seem to keep getting charges from record finders through Sitejabber or visa versa. Even my CPA is confused. Help, please.

Sharon

Date of experience: October 18, 2022
Arden G. — Records Finder Rep
over a year old

Hello Sharon,

Thank you for reaching out to us. I would love to help and check the account for you. See what I can do to make your experience better. Please give us a call or send an email to askrecordsfinder@recordsfinder.com. Rest assured, I'm here to help.

I look forward to hearing from you. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Very useful
October 18, 2022

Tho it can't provide all the wanted info ( it's not a magic ball after all, and it does say that in description), this page can help you complete the picture and gatheri background info about someone, in only few seconds and for more than a cheap price, so you know who you're dealing with. I found it very useful.

Date of experience: October 18, 2022
Arden G. — Records Finder Rep
over a year old

Hello Amra,

Thank you for sharing your experience with us! We are happy that you are satisfied with the service. We strive tirelessly to meet expectations like yours, and we're delighted to achieve them. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Michigan
1 review
0 helpful votes
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Satisfied with service
October 17, 2022

This my first experience, and it was a good one - It was said that there was no information when I pressed the button access my report.
But after I called the telephone number to contact the company, the lady on the phone was very nice and she found the report and read it for me..

Date of experience: October 17, 2022
Arden G. — Records Finder Rep
over a year old

Hi Ronald,

Thank you for taking the time to give us a review. We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others.

If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hawaii
1 review
0 helpful votes
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Nice
October 17, 2022

Its was okay. Pretty decent app. Blah blah blah blah blah blah blah blah blah

Date of experience: October 16, 2022
Arden G. — Records Finder Rep
over a year old

Hi Kristie,

Thank you for taking the time to leave us a review! We're happy you're satisfied with the service. We can see that you rated us with a 1, with five being the highest. We hope that you will change your rating. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
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Research
October 12, 2022

Thanks for the service, I would highly recommend using this service again

Date of experience: October 12, 2022
Arden G. — Records Finder Rep
over a year old

Hello Dustin,

Your review is highly appreciated, and thank you for the recommendation! We are happy that you are satisfied with the service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.

We look forward to working with you again. Have a lovely day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Georgia
1 review
0 helpful votes
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Not what I was looking for
October 11, 2022

I was hoping to find where my car was towed as it was stolen we can't find it

Date of experience: October 10, 2022
Arden G. — Records Finder Rep
over a year old

Hi Cashley,

We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. Please know that the exact location of the towed vehicle is not yet part of our service. We source our data from courthouses, white page databases, vital records websites, social networks, and archives. These records may contain errors and omissions due to legal state restrictions we are not in control of. Our disclaimer displays this on the website's landing page, hoping all customers are aware before processing any searches or subscriptions.

Upon checking, your account is still active. And if you wish to cancel, you may call us at your most convenient time, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. We look forward to hearing from you. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Georgia
1 review
0 helpful votes
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Positive-friendly assistance Helpful and informative

Date of experience: October 9, 2022
Arden G. — Records Finder Rep
over a year old

Hi Shirley,

Thank you for taking the time to leave us a review! We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.

If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Thanks for the report!
October 8, 2022

Great report... thank you! It was quite easy to fill out the requested information and the final report was very detailed.

Date of experience: October 8, 2022
Arden G. — Records Finder Rep
over a year old

Hello Craig,

Your review is highly appreciated! We are happy that you are satisfied with the service and report. We hope that you will also recommend us to others.

Please let us know if there's anything else we can help you with. Have a lovely day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Virginia
2 reviews
0 helpful votes
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Didn't have updated information
October 6, 2022

I was unable to locate information that should have been there that was over 2 years old please cancel my subscription.

Date of experience: October 6, 2022
Arden G. — Records Finder Rep
over a year old

Hello Linda,

We sincerely apologize if you could not find the information you were looking for. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.

We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Not sure of accuracy of information
October 5, 2022

I am not sure accurate the information is, my current address was not correct (and I have lived her 3 years and it did not show at all), and there were addresses listed where I have never lived so I am concerned what additional information is missing or incorrect.

Date of experience: October 5, 2022
Arden G. — Records Finder Rep
over a year old

Hi Tracey,

We appreciate your feedback, and we're sorry to hear the information you received was inaccurate. Please know that we source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315