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Records FinderReviews 7,919

3.7

From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.7 stars from 7,919 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days
Washington
1 review
0 helpful votes
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DeGolyer
August 2, 2023

Very good, helpful, fast, found what we needed to know.

Date of experience: August 2, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Cheryl,

Thank you so much for your positive review! Providing helpful and efficient assistance is our top priority, and we're glad we could quickly find the information you needed.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is our motivation to continue delivering excellent service. Have a fantastic day!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New Jersey
1 review
0 helpful votes
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Excellent Service
August 1, 2023

My concern was handled in a timely manner. Excellent Service.

Date of experience: August 1, 2023
Arden G. — Records Finder Rep
over a year old

Hi Kamran,

Thank you for taking the time to give us a review! We're happy you're satisfied with the assistance you received. We work hard to meet your expectations and are delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Alabama
1 review
0 helpful votes
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Terrible. Very very very outdated information. Wish I could get my money back. Don't waste your money here

Date of experience: August 1, 2023
Arden G. — Records Finder Rep
over a year old

Hello Paula,

We're sorry to hear that you were unable to find the information on our site. Please know that we source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can email us at askrecordsfinder@recordsfinder.com. Rest assured; we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Minnesota
1 review
0 helpful votes
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No help what so ever.
August 1, 2023

Site did not give any information that I didn't already have.

Date of experience: August 1, 2023
Arden G. — Records Finder Rep
over a year old

Hello Frank,

Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not our control.

Upon checking, it appears that one of our team members has sent an email requesting information related to your account. Please take a moment to check your email and respond accordingly. We appreciate your prompt attention and look forward to hearing from you soon. Wishing you a nice day ahead and please stay safe.

Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Great
August 1, 2023

Awesome great nice enthusiastic congratulations and good things

Date of experience: August 1, 2023
Arden G. — Records Finder Rep
over a year old

Hi Tabitha,

Thank you for taking the time to give us a review! We're happy you're satisfied with the service. We work hard to meet your expectations and are delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

South Carolina
1 review
0 helpful votes
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Good customer service
July 30, 2023

I had a conversation with a genuinely kind lady who attentively addressed my problem while displaying a friendly demeanor.

Date of experience: July 30, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Jeremy,

Thank you for sharing your positive experience with us! We're delighted to hear that you had a wonderful conversation with one of our team members. Our priority is to provide attentive and caring support to our customers, and we're thrilled that we lived up to that standard. We'll make sure to pass along your kind words to her and recognize her for her exceptional service.

Your feedback encourages us to keep up our efforts in providing top-notch customer experiences. If you have any more questions or concerns in the future, please don't hesitate to reach out. We're here to assist you with anything you need.

We look forward to serving you with the same level of care and kindness in the future. Have a wonderful day!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Customer service representative
July 27, 2023

My rep was very helpful and polite. I called to cancel and he was able to help.

Date of experience: July 27, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Kathya,

I'm glad to hear that you had a positive experience with our representative! Providing excellent customer service is our top priority, and we're thrilled that we could assist you in canceling your request. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We value your business and are always here to help! Have a wonderful day!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New Hampshire
1 review
0 helpful votes
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Cancellation
July 24, 2023

My experience was so quick and easy. Did not have to wait a long time for to talk with someone. Thank you for a great experience.

Date of experience: July 24, 2023
Arden G. — Records Finder Rep
over a year old

Hi Kerri,

Thank you for taking the time to give us a review! We're happy you're satisfied with the assistance you received. We work hard to meet your expectations and are delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Michigan
1 review
0 helpful votes
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Not Detailed
July 24, 2023

It was great besides I only used site to find owner and didn't get correct owners name, number or location.

Date of experience: July 23, 2023
Arden G. — Records Finder Rep
over a year old

Hello Sarah,

We appreciate your feedback and are sorry that you received inaccurate information. Please know that we source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

This may also happen if the vehicle is under any of the following conditions:

(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

We constantly update our records, and to get you notified of any newly available information, you can set alerts on your searches in the ‘My Alerts’ section of your account. In the meantime, please request access to further updated records from your nearest DMV.

If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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It was ok
July 23, 2023

Lots of missing info and no names unless u want to pay $13

Date of experience: July 22, 2023
Arden G. — Records Finder Rep
over a year old

Hello Victoria,

We appreciate your feedback and are sorry you were not satisfied with the report you received. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

The Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees.

If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
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Rosario
July 20, 2023

Incorrect results.
Does not show property ownership found in other web site.
Therefore Unknown if anything else is accurate

Date of experience: July 19, 2023
Arden G. — Records Finder Rep
over a year old

Hello Paul,

We appreciate your feedback and are sorry you were not satisfied with the report you received. Please know that we source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can email us at askrecordsfinder@recordsfinder.com. Rest assured; we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Kooooo
July 19, 2023

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Date of experience: July 19, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Nicole,

Thank you for reaching out to us. However, it seems like the comment you provided appears to be a random string of characters and doesn't convey any specific message or query. If you have any questions or need assistance with anything, please feel free to share more details, and I'll be more than happy to help.

Looking forward to hearing from you soon!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Missouri
1 review
0 helpful votes
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Quick and Seems Accurate
July 19, 2023

Ran a license plate which was suspicious and got a name to follow up. Quick Results

Date of experience: July 19, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Andrew,

Thank you so much for taking the time to share your experience with our license plate lookup service. We are thrilled to hear that you were impressed with the speed and efficiency of our platform, and we truly appreciate your glowing review. Rest assured, we will continue to work diligently to maintain the same level of excellence in our services and even surpass your expectations in the future.

Thank you for using RecordsFinder! We look forward to serving you again in your future endeavors.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Customer service
July 17, 2023

I had to contact customer service and they resolved my issue quickly.

Date of experience: July 17, 2023
Lovely O. — Records Finder Rep
over a year old

Hi Denise,

Thank you for your feedback. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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False information
August 15, 2023

I asked for info on a registered owner of a certain vehicle. I received all sorts of info about the vehicle, but absolutely nothing about the registered owner/owners. Will not recommend this site for anything. I even paid extra for the premium information package. What a joke!

Date of experience: July 16, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Debi,

I want to sincerely apologize for the inconvenience you experienced while using our service. As a provider of public records, it's essential to clarify that the information we offer is obtained from various sources and may not always guarantee comprehensive details about registered owners.

While we strive to provide accurate and reliable information, certain limitations can arise due to factors beyond our control, such as data availability and restrictions imposed by data providers and the DPPA. I understand that receiving information solely about the vehicle and not the registered owner/owners is frustrating, especially after opting for our premium information package.

To address your concerns, I have taken immediate action by refunding the premium fee of $9.95 back to your account. You should see the refund reflected in your account in 3 -5 business days.

We continuously strive to improve our offerings and appreciate your feedback, as it helps us identify areas for enhancement. Should you require any further assistance or have additional questions, please don't hesitate to reach out to us directly at askrecordsfinder@ask.recordsfinder.com. We value your business and remain committed to ensuring your satisfaction.

Thank you for bringing this matter to our attention, and again we sincerely apologize for any inconvenience caused.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Professional and understanding
July 16, 2023

I just had an overall pleasant experience with this customer service agent who adequately listened to a resolved my issue. That is wI just had a overall pleasant experience with this customer service agent who adequately listened to and resolved my issue. That is what customer service is all about.

Date of experience: July 16, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Phillip,

Thank you for taking the time to share your feedback with us. We greatly appreciate hearing about your overall pleasant experience with our customer service agent. It's always a delight to receive positive feedback from our valued customers like yourself.

We want to express our gratitude for recognizing the agent's dedication to actively listening and resolving your issue effectively. Their commitment to providing exceptional service reflects the core values we strive to uphold within our customer service team. Your feedback serves as a testament to their hard work and reinforces the importance of their role in delivering a positive customer experience.

I will personally ensure that your feedback reaches the customer service agent. Recognizing their efforts is vital to their professional growth and motivates them to continue delivering exceptional service to all our customers.

Thank you once again for sharing your positive experience with us. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We are here to provide continued support and ensure your satisfaction.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arkansas
1 review
0 helpful votes
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Great
July 13, 2023

Easy quick no problems. I received the information I needed.

Date of experience: July 13, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Jana,

I'm glad to hear that your experience was problem-free! Providing you with the necessary information is always our goal. Thank you for your feedback, and have a great day!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New Hampshire
1 review
0 helpful votes
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Great
July 13, 2023

Great report thank you for the help I hope you have a great weekend

Date of experience: July 13, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Patrick,

I appreciate your positive feedback on the report! It's great to know that it was helpful to you. Your words of appreciation are truly encouraging. I also wish you a fantastic weekend ahead! If you ever need further assistance or have any more questions, please don't hesitate to reach out to us at askrecordsfinder@ask.recordsfinder.com. Have a wonderful day!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Oklahoma
1 review
0 helpful votes
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Quick & Easy
July 13, 2023

I found the info in seconds & will check out your site during my free week ahead. Your phone answered was very clear and helpful.

Date of experience: July 13, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Jon,

It's fantastic to hear that we were able to quickly provide the information you were seeking. We are delighted that our phone assistance was clear and helpful to you. Thank you so much for the review. If you have any more questions or need further assistance, feel free to ask. We're here to help!

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

West Virginia
1 review
0 helpful votes
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Records finder review
July 12, 2023

Very helpful and easy to cancel mu membership. Only took a couple minutes.

Date of experience: July 12, 2023
Ruby I. — Records Finder Rep
over a year old

Hello John,

Thank you for your feedback! I'm glad to hear that you found the process helpful and straightforward. We strive to make things as convenient as possible for our customers, including the cancellation process.

If you have any further questions or need assistance with anything else, feel free to reach out to us at askrecordsfinder@ask.recordsfinder.com.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315