Records Finder has a rating of 3.8 stars from 7,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 3rd among Government Records sites.
Thanks for everything, the agent helped me with my situation and he was very nice with me, now I'm learning English and he was very polite and professional with me because I don't speak English very well, but a felt good. Thanks and you have a nice day
The CSR I spoke with had a great voice, great demeanor (very calm) & saw the problem and then promptly fixed it. She acted professional and was humble as well.
Hi Anthony,
Thank you for your excellent review! We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
So quick, so easy and excellent customer service. Great source if you are looking to buy a used car.
Hi Dawn,
Thank you for this excellent review! We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information I needed was not in the report as stated it would be.
Hi Teresa,
Thank you for sharing your feedback. I’m sorry if you did not get the information you were looking for.
Please note that the preliminary search simply determines whether or not the person is in the United States by checking their records. This information is only provided as a resource. Even when the same search parameters are used, the preliminary search results may differ from those found in the member's area.
Could you please specify which details you were expecting? I’ll do my best to address this and provide you with the necessary information as soon as possible. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had accidently forgotten to cancel my membership after only needing the service for one thing. I canceled it after seeing the charge. I emailed them when I saw the charge and the next day they had responded giving me a refund. Quick, easy, polite.
Hi Gabe,
We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information was fairly easy to obtain, and later, the person with whom I spoke was able to provide the additional information needed.
Hello James,
Thank you for your awesome review! We're glad that you found the information easy to access and that our team was able to assist you with the additional details you needed. If there’s anything else we can do to make your experience even better, don’t hesitate to reach out. We're always here to help!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
No real results other than addresses and social media stuff. I know she was arrested ( you actually have a picture of her mug shot) but no arrests, no court records, etc. The assistant said she will forward to your team to further pursue. She also helped to cancel my subscription. I am hopeful you will find what I am looking for! Thank you! Giving 5 stars for her communications...hoping I can give you team a 5 star rating in the end!
Hi Anne,
Thank you for taking the time to give us a review. I'm happy you're pleased with the assistance you received. I've also checked and someone is already working on the report assistance you requested. Rest assured, we're here to help. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was a little confused about a subscription mistake(started new meds, so I've been a little confused lately) anyway,. Not only did they respond to my question right away, they were very kind. Thank you very much.(I think had already given a review, sorry if your getting this twice) Again, thank u very much!
Hi Stacey,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a wonderful week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not a enough statement for spending ticket and too much charge
Hi Kamal,
Thank you for sharing your feedback. I’m sorry you were dissatisfied with the information you received and the associated charges. Your concerns are important to us, and I would like to better understand your situation. If you could provide more details, I would appreciate the opportunity to assist you further and address your concerns. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I found information I was looking for. A great website! Recommend
Hi Shyla,
Thank you for sharing your awesome feedback! We’re glad to know that you found the information you needed. We strive to ensure our website is user-friendly and informative, so it’s great to know we’re meeting your needs. If you have more questions or need assistance, please reach out. We truly appreciate your recommendation and look forward to serving you again!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Your website failed to provide the correct information I was looking for.
Hi Sal,
Thank you for sharing your feedback. I’m sorry our website didn’t provide the information you were looking for.
We rely on publicly available data from various sources. Sometimes, the specific information you’re looking for might not be accurate or complete due to privacy laws and regulations, which can vary by location and gaps in public records. We hope you understand.
To make things right, allow us to search for you. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
There's a couple predators luring kids into their car in Portland, and your site won't give us info
Hi Dawn,
Thank you for sharing your feedback. I understand how alarming it can be to hear about such incidents, especially when it involves the safety of children. I’m sorry our site did not provide the information you’re looking for.
I tried searching for the information you needed but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I cannot find the link to cancel my subscription for this service.
Hi Vincent,
Thank you for your feedback. I'm sorry you found it difficult to cancel.
I have reviewed your account and I can confirm that it has already been canceled. For future reference, you can cancel by entering your account, selecting My Account, and then clicking the Cancel Subscription button under your Account Details. You will automatically receive an email confirming the cancellation of your account.
If you need further assistance, feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was calling in coz i wanted my subscription to be cancelled coz i dont intend to use it. Was charged for it too. Explained to customer service that ive sign ip for it for an emergency situation. Promise a refund and cancelled my account. Thanks
Hi Wally,
Thank you for sharing your experience with the community and us. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am pleased to share my positive experience with the report I received from Recordsfinder.com. The report was delivered as expected and proved to be incredibly helpful. The information was thorough, accurate, and presented in an easy-to-understand format. Recordsfinder.com exceeded my expectations by providing a comprehensive overview that met all my needs. I appreciate the reliable service and the user-friendly interface that made the process seamless. Highly recommended!
Hi Suroj,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you have a great day ahead.
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Wonderful to the fullest big top can of pinions and bare naked ladies give you the foodies and crabs with cup cakes along the beach giving head
Hi Todd,
Thank you for your feedback. Please feel free to share if there’s anything specific that could help us continuously improve to make sure your next experience is even better. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am in need of my old driver´s licence number. The attendant was kind to explain that this record is not possible to obtain thru your system.
Hi Anna,
Thank you for your feedback. We're happy you're pleased with the assistance you received. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I appreciated the quick responsiveness and extremely kind customer service! This Company helped get me the most accurate and detailed results on my search.
Hi Kris,
It's wonderful to hear that you had such a positive experience with customer service and that we were able to provide you with accurate and detailed results. Thanks for sharing your feedback! We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very short wait time for the call. I told the agent i wanted to cancel and she did not try and force me to keep it. Which is great! It was easy to cancel and she even offered other ways to use this site before my subscription ended.Wonderful customer service! And the information I got from this was extremely helpful!
Hi Tenika,
Thank you for the awesome review! We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This website has returned my money to me very fast and with little delay. This website has helped me a lot and I recommend it too everyone who needs their money back.
Hi Ying,
Thank you for your feedback. We're happy you're pleased with the assistance your received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to support@recordsfinder.com. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.
Hi Alexander,
Thank you for this excellent review! We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315