Readyourheart

Ordered a ring expecting it to arrive 2 -3 days after processing as advertised. After two weeks I realized it was not going to make my 30th wedding anniversary so I canceled. No cancelations. I found the same ring on Amazon for $100 less and it shipped next day. I got their ring after 30 days. I tried to return it. Went back and forth 6 times finally got a return authorization and sent the ring back unopened. They will not refund my money. I had filed a charge back with my CC company but lost it when the ring finally arrived. Now I am fighting to get my refund which they will not honor

Ordered two items, both discolored after a month of only hand washing with gentle soap as I have sensitive skin. First time they replaced the time after giving me a 30% discount. Second time they offered a discount IF I would pay for a replacement. They refuse to refund my money.

I originally bought a ring from them, 2 ct, gold setting. It arrived within the window allotted. The ring was lovely, but the gold setting made the stone look yellow, which I didn't care for. When I decided to exchange it, I figured, why not go for a bigger stone? So I asked for, in return, the white gold setting, 3 ct ring.

I contacted them on how to exchange the ring, and they countered with an offer to keep the original ring and gave me a sizeable discount on the one I wanted. I figured, why not? With the money I'd spend returning the original ring (after all, it was no mistake on their end), it would even out anyway.

I received the white gold tone, 3 ct ring and I love it!

I now have 3 rings from this company and I'm very satisfied. The only grievances i have are the rings' shanks. I feel they can be a little studier. Also, most rings are now made with a roundness inside the shanks to make pulling the ring on and off easier. These rings don't have that.

All in all, a good experience.