• RateYourSeats.com

RateYourSeats.com

Write a Review

Overview

RateYourSeats.com has a rating of 3.8 stars from 122 reviews, indicating that most customers are generally satisfied with their purchases. RateYourSeats.com ranks 22nd among Tickets sites.

  • Service
    26
  • Value
    15
  • Quality
    13

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 79.3%
Positive
46
Neutral
3
Negative
9

Instant Feedback

1,839 reviews

3
See all photos
How would you rate RateYourSeats.com?
Top Positive Review

“Got VIP tickets and seller was very prompt to respond”

gina M.
9/28/24

Rate your tickets responded right away to check my tickets and made sure they spoke to the seller to send over the tickets over email right away. Within minutes seller confirmed and found out they were Box VIP tickets! This deal was part of a VIP box at great price! I'll buy again!

Top Critical Review

“Holding our breath”

Joshua D.
9/30/24

Purchased our tickets and payment cleared over 3 weeks ago. Concert is on a Sunday so if there are any issues I will be dealing with whomever is working that weekend. Disappointed there isn't a better way to verify that our tickets are real. Waiting 6 more weeks to find out if we were scammed.

Reviews (122)

Rating

Timeframe

Other

Thumbnail of user andrews3699
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Tickets were cancelled with no explanation. I emailed and asked and then understood - as I had put my email address with my husband's credit card. Yes, good security measures but I had to redo the order. It would have been better if this security process when ordering explained that the details must match the credit card holder's details. The upset could have been avoided. Thanks.

Reason I chose this business:

To redo order that was cancelled

Thumbnail of user joshuad995
1 review
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase

Purchased our tickets and payment cleared over 3 weeks ago. Concert is on a Sunday so if there are any issues I will be dealing with whomever is working that weekend. Disappointed there isn't a better way to verify that our tickets are real. Waiting 6 more weeks to find out if we were scammed.

Reason I chose this business:

First time using RateYourSeats - the event and seat selection process were simple. Seems like a legit resale website but reviews are mixed.

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Joshua,
Thanks for taking the time to leave a review. Rest assured, all sales on our site are backed by our 100% Buyer Guarantee! Additionally, there is a ticket transfer delay set in place by the venue for your event that limits sellers from transferring tickets until 72 hours prior to the event. If you would like more information on this, or any additional assistance with your order, our service team can be reached directly at (866) 270-7569.
Warm regards

Thumbnail of user ginam1107
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

Rate your tickets responded right away to check my tickets and made sure they spoke to the seller to send over the tickets over email right away. Within minutes seller confirmed and found out they were Box VIP tickets! This deal was part of a VIP box at great price! I'll buy again!

Reason I chose this business:

Because the customer service was very prompt to respond and make a rapid resolution

Service
Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Gina,
Thanks for taking the time to leave a review. We're happy to hear our customer service team was able to assist in getting your tickets delivered promptly and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user michelen328
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Never heard back still don't have my seat tickets for the football game. After I submitted my email, I got an email back saying I didn't include my order number which I did. I sent back a screenshot of my order number and still haven't heard back.

Haven’t heard back from my email inquiry. Never received my electronic tickets. I have to have my electronic tickets in order to get into the tailgate party that I’m trying to buy tickets for. I do not want to buy tailgate tickets until I have the electronic tickets in my possession or I will lose my tailgate money if I don’t have a seat ticket.

Reason I chose this business:

To get my football tickets

Service
Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Michele,
Thanks for taking the time to leave a review. Our service reply asks for an order number to be provided if it hasn't already been, however, our service team was able to locate your order since that information was provided in your original message. Our records show tickets for this order were delivered on 8/14, however, if they still cannot be located, our service team would be more than happy to assist here. They can be contacted directly at (866) 270-7569.
Warm regards

Thumbnail of user richardf2780
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

I specifically chose your website in order to NOT USA TICKETMASTER!. Imagine my disgust at finding that you are just a cover company to fool people into thinking they were dealing with an honest corporation. $#*! YOU!

Reason I chose this business:

I specifically chose your website in order to NOT USA TICKETMASTER!. Imagine my disgust at finding that you are just a cover company to fool people into thinking they were dealing with an honest corporation. $#*! YOU!

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Richard,
Thanks for taking the time to leave a review. We're sorry to hear you did not enjoy your experience with us. We also wanted to clarify that our site has no direct affiliation with Ticketmaster. If we can provide any additional assistance, we can be contacted directly at (866) 270-7569.
Warm regards

Thumbnail of user sandran1316
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Great seats. Very happy with overall experience.
Very close to the bathroom not too far from the exit. It was just right.

Reason I chose this business:

The price was great

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Sandra,
Thanks for taking the time to leave a review. We're happy to hear we were able to help you find great seats at a great price and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user lisag3655
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

My experience with ordering my tickets and getting information on my seating was very Quick, simple and precise; just like I love it.

Quick, easy and precise; just like I love it.

Reason I chose this business:

I chose rateyourseats.com because of my past experiences. I was truly afraid of all the extra promotions and questions, which has nothing to do with my ticker order, that I've always gotten in pass orders from ticketmaster but hopefully they're better

Service
Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Lisa,
Thanks for taking the time to leave a review. We're happy to hear the buying process was quick, simple, and precise with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user koertb1
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Only cell phone numbers from US or CA are accepted. From europe i can't get the app on my cell phone

Reason I chose this business:

To get acces to a football game

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Koert,
Thanks for taking the time to leave a review. We're sorry to hear you cannot access our app without a number from the United States or Canada. We'll be sure to pass this feedback over to our development team to see if there are any ways we can expand access. In the meantime, if we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user christophert1422
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Everything went smoothly. I liked how you could see seat rating and compare them with the deal ratings.

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Christopher,
Thanks for taking the time to leave a review. We're happy to hear you found our site informative and efficient and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user sherryg582
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

My first time using this site and was a little hesitant on using to buy resell tickets. Within a couple hours I had the e-tickets downloaded.

Reason I chose this business:

I was looking for seats that had covering or shade and this came up in google search results. The offered seats we wanted were a fair price compared to using some other sites that did not have similarly located seats for the price.

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Sherry,
Thanks for taking the time to leave a review. We're happy to hear your tickets were delivered quickly and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user jonathanr1434
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

Really nice and easy to purchase. It showed me everything I need to know

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Jonathan,
Thanks for taking the time to leave a review. We're happy to hear we were able to show you everything you needed when buying tickets and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user annc1664
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

Good prices, easy process and you can see if you are in the shade and get the view from your seat.

Reason I chose this business:

Wanted shaded seats

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Ann,
Thanks for taking the time to leave a review. We're happy to hear we were able to help you find shaded seats and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user angeld338
1 review
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase

First time in Yankee Stadium and everything was perfect, tickets on time, clear and easy.

Reason I chose this business:

Best web page and easy to find the seats.

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Angel,
Thanks for taking the time to leave a review. We're happy to hear everything was clear and easy during the buying and delivery processes and we hope you enjoyed the game! If we can provide any additional assistance for future orders, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user williamf2754
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Have used rate your seats twice. Great value and seats! I highly recommend using rate your seats.com

Reason I chose this business:

I know that my seats are guaranteed and great value!

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi William,
Thanks for taking the time to leave a review. We're happy to hear we've been able to help you find tickets to multiple events and we look forward to being a trusted resource for tickets in the future! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user kirkc181
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Smooth and easy to use but too many added charges and added expense

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Kirk,
Thanks for taking the time to leave a review. We're happy to hear the buying process was smooth and easy with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user germana52
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Easy purchase and access to tickets. Very affordable and easy to find seats

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi German,
Thanks for taking the time to leave a review. We're happy to hear it was easy to purchase and access your tickets after purchasing them on our site and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user josephm4972
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

Great. Easy to use web interface.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Reason I chose this business:

Ability to view seats and transaction processing fee is less than competition.

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Joseph,
Thanks for taking the time to leave a review. We're happy to hear you found our site easy to use and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user jessicam4363
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

Love this! Best place to buy tickets get rid of the delivery charge

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Jessica,
Thanks for taking the time to leave a review. We're happy to hear you had an awesome experience with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user melissad2407
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Love that you can see your seats before buying. Highly recommend.

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Melissa,
Thanks for taking the time to leave a review. We're happy to hear our in-seat photos were a helpful resource when buying tickets and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user julies3526
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Easy to order, safe and secure. I usually receive tickets same day

Reason I chose this business:

Can't find what i want on Ticketmaster

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Julie,
Thanks for taking the time to leave a review. We're happy to hear we're able to help you find seats that aren't available on some other sites and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user melissam4158
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

It was a smooth and fast process. Tickets were delivered within seconds with not one single issue!

Reason I chose this business:

I didn't want to pay the fees. Fees stink, and adding the fee cost into the ticket price offers no savings. I love the price I got.

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Melissa,
Thanks for taking the time to leave a review. We're happy to hear the buying process was smooth and fast with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user rauly15
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase
• Updated review

Gives you all the information you need! I love this site

Reason I chose this business:

I have used them before

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Raul,
Thanks for taking the time to leave a review. We certainly appreciate the kind words and repeat use of our site and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Great and very easy
September 9th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Platinum Seats tickets

Thumbnail of user guadalupek33
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase
• Updated review

I love this site for tickets. Had a great experience before with this site

Reason I chose this business:

Better offers

This popped up when I was looking for better seats...
August 25th, 2024
Verified site experience
• Previous review

This popped up when I was looking for better seats for the concert.

Reason I chose this business:

Better seats

Thumbnail of user leslies1336
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Great service, I will order from them again in the future.!

Reason I chose this business:

Heard they were great

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Leslie,
Thanks for taking the time to leave a review. We appreciate the kind words about our site and we look forward to helping you find tickets to future live events as well! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards

Thumbnail of user roberts8980
1 review
0 helpful votes
  • Send Message
July 1st, 2023
Verified purchase

Making the buyer wait until the day before the event to issue the tickets (purchased 20 days earlier) is utterly ridiculous. Won't use the site again.

Thumbnail of user keithh299
Jessica K. – RateYourSeats.com Rep

Hi Robert,
Thank you for taking the time to leave a review. We certainly understand that waiting for tickets to be delivered can be a frustrating experience. Your feedback will be shared with our development team to see how we can provide a faster transaction in the future.
Warm regards

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user keithh299
Jessica K.
Customer Service
Typically responds within 3 days

How do I know I can trust these reviews about RateYourSeats.com?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RateYourSeats.com?