I have reached out to the company twice, with this same explanation and have received no response. This website places a healthcare providers name, APRN, PA, MD to their site based off our NPI numbers for the public to review. The goal I think is to enhance providers business, as they can ask patients to leave a review in their office. However, I do not work in a clinic in New Haven I work in the emergency department. This is clearly an emotional attack on me by a patient. Regardless the patient commented that I did not follow up, in emergency medicine we do not, we refer to primary care. She stated she was alone in the room however unfortunately during covid 19 there is a zero visitor rule. She stated do not see this doctor, I am not a doctor. Her friend also posted a negative comments about me who was not even present to witness the interaction. I believe this goes against the rules of the review and should have never been posted if so diligently reviewed by your company. You need to consider the type of providers you are exploiting on your site. I am not in private practice or trying to ramp up my patient population. In the ED I cannot choose which patients I see, they cannot choose the provider either. We are subjected to patients with an array of psychiatric diagnosis', drug seeking behaviors and you are giving them the ability to write whatever they want and that is just unfair. Most like the patient who said you should run far away is because I did not write her for narcotics and perhaps the attending did simply to get her out of the department. You do not have a good understanding of how the emergency department is set up. For private practice I could see why these reviews would be beneficial both for patients and providers. I have read other similar complaints from emergency medicine providers as well. Do you realize if I try to work in private practice one day how this will impact me as it is not differentiated the setting of this review? These websites recommend we reply to our reviews. I will not as my institution highly advises we do not directly respond to patient complaints.
I would really like my name removed from this site to prevent this in the future as I stated I am subject to a very vulnerable population but if you will not remove my name I ask that you remove these disgraceful, emotional, reviews that are not a true reflection of the environment I work in.

I was a patient of Dr. Arlen, but because I had seeked out a second opinion she discontinued providing care and dismissed me as a patient. I received a certified letter that states "official notification" to confirm this. She was clear that by me seeking a second opinion from another Doctor broke our Doctor - Patient relationship and she states that she was uncomfortable and she felt that I had lost respect for her as a physician by getting a second opinion. My Patient Portal was disconnected immediately, and I could not communicate with the office. I was devasted and tried to speak to her P. A. who said the decision was made to drop me as a patient. This treatment is again the code of ethics that Doctors subscribe to when they decide to go into medicine. It is common practice that seeking a second opinion is prudent and wise and your right as a patient to educate yourself and compare notes before making decisions regarding your health. My issue was injections into my face and the effects and the Doctor doing this should be certified in Movement Disorders. I was honest and let her know that I did seek another opinion. To be notified of her decision was abrupt and emotionaly driven and not sensitive to me as a patient, who respects medical personel treating me as experts and valued for their expertise.
To be dismissed in this manner to receive a certified letter is un-American and unprofessional and not compassionate to me as a her patient. Regardless that I sought a second opinion, this was my right. Not to mention if she had a serious issue wouldn't she seek out another opinion before making a big health decion. I am so disappointed in Dr. Fern Arlen's for her ego and behavior in sending this personal letter and for the office policy that is in place. I am SO disgusted with the treatement as a patient. In as well, I have very expensive medication that the office is in possession of and is stored in refrigeration at the office. I was asked to pick it up, but I discovered that once it is removed from their medical practice it cannot be used by another Doctor. I wanted to voice my experience to make you aware that with a simple decsion to get a second opinion resulted in this definite decsion to discontinue my medical treatment at this office.
Unfortunely we put Doctors in a exhaulted level and look up to them for help an counsel. This horrible experience was so very shocking to me after I had respect and confidence in Dr. Fern Arlen has made me lose faith in the system not to mention in Dr. Arlen herself is a huge disappointment to me as a human being.

"FOLLOW UP" "BEWARE FOR DR. GAUKHMAN & VANESSA'S WORK:"

I filed a complaint against Dr. Gaukhman and his assistant with the B. B. B. And in his response to the B.B.B.he stated that I was happy with the shoddy work
That his assistant Vanessa performed- and he told the B. B. B. That I was still wearing it for the 11 months of treatment of the work that was a total failure for the two
Attempts with two different labs that Vanessa used, Dr. Gaukhman stated that I was still wearing the prosthesis- which is a TOTAL LIE, please see the copy of the letter that I am also providing for this review
From Dr. Larry Dunford stating that the prosthesis is in fact- in Dr. Dunford's possession, and has been since it was removed as not being fit to be used -as was stated in the letter from Dr. Dunford.

I am also submitting photos showing exactly what was wrong with the work that was performed by the assistant from Dr. Gakuhman's office.
Dr. Dunford was totally amazed to the fact, even though I emphasized to Dr. Gaukhman that the 6 dentist that I got opinions from, all stated that I needed to have only a prosthodontist dentist
Do the work on me, and certainly not an assistant as Dr. Gaukhman allowed- and not one single time did Dr. Gaukhman ever assist Vanessa's work -other than stating that he watches her on security
Cameras located in all of the exam rooms.

Dr. Misch said even though his wife is a prosthodontist she could not do my case as it was too complicated- and so Dr. Misch referred me to Dr. Dunford. As I needed a prosthodontist and not a
Non-professional un-trained person without any experience- nor any help did she ever get from Dr. Gaukhman to do the work that I desperately needed.

Dr. Dunford did 95% of my work alone on me- and in 10 visits that was performed before ever sending it off to the lab, and when the unit came back as a one piece Ziconia unit from the lab it was 100%
Perfect, not like the inferior and nonfunctional 4 separate piece units that Vanessa did- and that her work was in such an unprofessional manner and result, BUT instead I received a perfect functional
One piece unit -and aesthetically perfect from Dr. Dunford's work, We Sometimes Learn From Other Peoples mistakes-

"So Please Learn From My Mistake When I Didn't See The So Many Red Flags- And Got Taken For $27,000.00 From Dr. Gaukhman"
Please see the photo with no bite on the 6 front teeth, and the photo of excessive space on the abutments -and see the letter from Dr. Dunford that completed my work, as we sent a copy of his letter to
The B. B. B. Stating that he has the shoddy work that Vanessa performed- thus exposing Dr. Gaukhman in his serious lies when he responded to the B. B. B. And the nerve of him lying to make himself look good.

One of the main reasons RateMDS is horrible is because they employ the useless ego-maniac of Monica Vacas who works part time as a Realtor.