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Donna N.

Contributor Level

Total Points
163

2 Reviews by Donna

  • JustFashionNow

5/25/22
Verified site experience
  • RateMDs

3/20/20

I was a patient of Dr. Arlen, but because I had seeked out a second opinion she discontinued providing care and dismissed me as a patient. I received a certified letter that states "official notification" to confirm this. She was clear that by me seeking a second opinion from another Doctor broke our Doctor - Patient relationship and she states that she was uncomfortable and she felt that I had lost respect for her as a physician by getting a second opinion. My Patient Portal was disconnected immediately, and I could not communicate with the office. I was devasted and tried to speak to her P. A. who said the decision was made to drop me as a patient. This treatment is again the code of ethics that Doctors subscribe to when they decide to go into medicine. It is common practice that seeking a second opinion is prudent and wise and your right as a patient to educate yourself and compare notes before making decisions regarding your health. My issue was injections into my face and the effects and the Doctor doing this should be certified in Movement Disorders. I was honest and let her know that I did seek another opinion. To be notified of her decision was abrupt and emotionaly driven and not sensitive to me as a patient, who respects medical personel treating me as experts and valued for their expertise.
To be dismissed in this manner to receive a certified letter is un-American and unprofessional and not compassionate to me as a her patient. Regardless that I sought a second opinion, this was my right. Not to mention if she had a serious issue wouldn't she seek out another opinion before making a big health decion. I am so disappointed in Dr. Fern Arlen's for her ego and behavior in sending this personal letter and for the office policy that is in place. I am SO disgusted with the treatement as a patient. In as well, I have very expensive medication that the office is in possession of and is stored in refrigeration at the office. I was asked to pick it up, but I discovered that once it is removed from their medical practice it cannot be used by another Doctor. I wanted to voice my experience to make you aware that with a simple decsion to get a second opinion resulted in this definite decsion to discontinue my medical treatment at this office.
Unfortunely we put Doctors in a exhaulted level and look up to them for help an counsel. This horrible experience was so very shocking to me after I had respect and confidence in Dr. Fern Arlen has made me lose faith in the system not to mention in Dr. Arlen herself is a huge disappointment to me as a human being.

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