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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Wonderful, quick, and very helpful
It was great, I just did not know enough of what I was trying to order and I did not see a cover that had Freightliner in the center of a black circle. The hub covers were to thin and when I placed them on the wheels I dented them
A great place to do business!
East to use site and find products, check out smooth and received a quality product
Easy page to search, The floor mats I purchased were the least expensive at Raneys than any other place I could find online. They were a little pricey but I think they will be worth it in the long run. I hate having a dirty floor board.
The order processing time was a little lengthy, but I still received my product in less than a week.
It was very easy and you had all the things that i wanted
Easy to find choices, only issue was the week delay I had before my parts even shipped. Other then that once they shipped they came quick.
Good site, easy navigation
GREAT AS ALWAYS
Easy check out
It was easy to find what I was looking for and easy to pay.
If you could make it easier to replace exterior electronics, without buying the whole lamp assembly, that would be nice.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!