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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Very good bought here before
I found just what I needed and a quick chat with Norm The Storm answered all my questions. Very pleased!
My husband called with a question, and it was answered quickly and professionally. Thank you!
Shipping seems a bit high
I was satisfied with the service and i'll find out at Christmas if he likes it. I will refer to your company next time I buy him a gift.
Shipping cost were way too high for a delivery that took over a week
Awesome website, tons of stuff!
Graet
Very hard to find product on your web site. Plus your shipping is to HIGH!
Very easy so far. I had a coupon for free shipping but your site would not take it,
Overall good experience
Thank you for easy shopping experience
Good for safety as well as good looks. On a dump truck with limited space for lights it's a lifesaver. Visibility is excellent. I will buy more
Good
Terrific Selection and the prices are very competetive
Real good
Good easy to follow.
You have alot of stuff and i will do more business with you
Order process was quick and very easy..
Things where easy to look up and the process was fast!
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!