Queenfy has a rating of 2.2 stars from 213 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Queenfy most frequently mention customer service, tracking number, and full refund problems. Queenfy ranks 2235th among Women's Clothing sites.
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I have ordered 35 outfits from this site. Any bad reviews are fake period. The clothes bomb period! The delivery is slow if your too dam cheap to pay 6.99 for expedite delivery. The quality of the clothes is truly California quality coming fro. China. I hate when people give good reviews too crappy companies like shein and devalue a company thst deserves credit for good clothing. Personally im glad i don't have to run into people withmy outfits on. Queenify is popping and i stay fly any other review negative is a lie.
I ordered a jumpsuit that looked fashionable in the catalog, however, it was a hospital jumpsuit when I received it - worse part yet. I lost my money. You can not return to them because you have to pay for your own shipping and it costs more than the outfit. DONT DO IT
I ordered a jumpsuit that looked fashionable in the catalog, however, it was a hospital jumpsuit when I received it - worse part yet. I lost my money. You can not return to them because you have to pay for your own shipping and it costs more than the outfit. DONT DO IT
Tip for consumers:
They are not a reputable company.
I will never order from this place again! I spent $90 on 3 things one thing did not fit and the dress was poorly made! I tried to return the items and it was going to cost me $45 to return the items along with 2 sheets of forms. So contacted the "people" and the only refund I got back(seeing how it was going to cost me a total of $135)but they only refunded me $11 back out of the $90 with me keeping items that I will not wear. They should say in BIG letters NO REFUNDS and NO RETURNS so your out of luck! Do not order from this place! I usually don't do this but I was very disappointed look nothing like the picture.
I'm sorry to hear you're unhappy with your order. I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email address: help@queenfy.com
Received my package today, Please Stay away from this website. Quality of clothes is horrible, material is cheap feel, poorly made And looks nothing like the picture. Queenfy do not even qualify to receive a 1/2 star whatever you do do not order from them. Please take my word, Speaking from my personal experience
Products used:
None
I'm sorry to hear you're unhappy with your order. I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email address: help@queenfy.com
I ordered 2 items and while I'm tracking my order it stops somewhere in Jamaica queens a week ago! They're using a currier service in between UPS and nothing else! It's been over a week sitting somewhere in queens and i live no where near queens! No one replies at their help site and no one answers at this "Fast Track Express" shipping company they're using. SMH I'm going to file a claim with my bank to just get my money back, won't order with a company that I can't speak to a person with complains every again!
Sorry to hear you have not received your order.
I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email address: help@queenfy.com
Do not order from this company. They will send you anything just to keep your money. I order the Solid Gathered-Waist Blazer short set in a medium. The company sent me extra-large. They told me to return the merchandise at my expense and they would send me the medium or a refund. To send the items back cost $75 dollars. Or I can keep it at 40% off. They knew that I did not order an extra-large, they sent me anything just to keep the money. They knew it would cost too much to return. Not to mention, the clothes does not look nothing like the photos on their website. DO NOT ORDER FROM THIS WEBSITE. THIS IS A SCAM!
Tip for consumers:
Do not order from this company. They will send you anything just to keep your money. I order the Solid Gathered-Waist Blazer short set in a medium. The company sent me extra-large. They told me to return the merchandise at my expense and they would send me the medium or a refund. To send the items back cost $75 dollars. Or I can keep it at 40% off. They knew that I did not order an extra-large, they sent me anything just to keep the money. They knew it would cost too much to return. Not to menti
Products used:
Short set
I'm sorry to hear you're unhappy with your order. I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email address: help@queenfy.com
I have ordered 35 outfits from this site. Any bad reviews are fake period. The clothes bomb period! The delivery is slow if your too dam cheap to pay 6.99 for expedite delivery. The quality of the clothes is truly California quality coming fro. China. I hate when people give good reviews too crappy companies like shein and devalue a company thst deserves credit for good clothing. Personally im glad i don't have to run into people withmy outfits on. Queenify is popping and i stay fly any other review negative is a lie.
Tip for consumers:
The clothes are good quality. If you pay the 6.99 you get your order within 10 days and if you check out with shop you can follow your orders till its delivered. After your first order all orders come pretty fast but definitely worth the wait.
Products used:
Clothes
Thanks for your feedback. Your purchase again is always welcome!
This is a horrible company I would not recommend buying anything from them they provide false advertisement and take no responsibility for the items they are selling it is ridiculous and a fraud scam stay clearly away.
I purchased a dress in a size 8 clearly noted on the advertisement and bill of receipt when I received the dress it was a size 6 the company would not take responsibility and return the money or the dress in the correct size they refuse to say do anything and said it was a three day policy I contacted them immediately the 2nd day and they said it was past the 3 days when it was actually the second day they are ridiculous please stay away and save your money it's not worth it this is a fraud company
Tip for consumers:
Stay clear away from this website it’s a fraud and don’t waste your money
Hi. From the order information you offered, I confirm your order is not from us. Our website is queenfy.com. Could you please contact the correct seller? Thanks.
I order a high waisted leopard print skirt, it looks nothing like the picture. Cheap thin shower curtain like material. Waste of money!
I'm sorry to hear you're unhappy with your order. Could you please send an email to us with your order number? I'll be sure to get back to you very soon and offer you solutions. Here is our email address: help@queenfy.com
I order my clothes on April 7. A few days went by & still haven't heard anything. I emailed them regarding my clothes & when it will ship. They said it will ship on April 19th. I then replied & let them know if I knew it was going to take that long just to ship I wouldn't have ordered. They replied & stated that it would be before the 19th. It is now the 19th & still no shipping email. They are scammers who only want your money & they will lie in any way to get it. Please don't buy anything from here. Save your money.
Sorry to hear you have not received your order.
I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email address: help@queenfy.com
The majority of my order was met satisfactorily. Unfortunately one item was incorrect. When I contacted the company, Michael assisted to address the issue promptly.
I ordered 3 dresses all came within a reasonable time frame. However they are way too small for xl. Im returning for an exchange but im disappointed i have to return them overseas which is probably going to cost a lot. Im not sure if I will order from this site again even though the dresses are beautiful its not worth purchasing a product if you cannot return within the US.
I'm sorry for the trouble. Could you please send an email to us with your order number? I'll be sure to get back to you very soon and offer you exchange directly without return. Here is our email address: help@queenfy.com
I ordered a T-shirt that came without a size that was 2 sizes too small and a denim maxi dress that looked like a 5 year old made it. I spent almost $49.00 and they called me irrational for wanting to return their merchandise and give me 9.00 and some change and call it a day. No sir, Im going to try n see how many complaints they have had n start a fb page and share.If I could have given zero stars that's what I would have done.
I would like to apologize for any inconvenience caused. I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email addres: help@queenfy.com
I just want to say THANK YOU. I am so pleased with my outfit. I was concerned that it wouldn't fit and that's why I got the largest sizes you had because my American size is a 16. The jacket (sleeves were long enough) and the skirt fits perfectly except the skirt (size 11/13) is a little long but I knew that when I ordered after reading the reviews. Thankfully I'm 6'1 in height and can get away with it. This is a beautiful outfit and I will be ordering again if I see something I like. Also, as for the shipping I ordered on 4/11, then it shipped on 4/16 and received it on 4/27. It sat in customs a little over a week but once it cleared I received it the next day. I wore it in NY this past weekend for a graduation photo shoot with my daughter. Thanks again.
Thanks for your feedback. Your purchase again is always welcome!
Queenfy is notorious for listing an item, and sending you something TOTALLY different. I ordered a jogging suit that clearly appeared to have a thick lining and the jogging suit they mailed to weeks to receive and upon receipt it was thin as paper. I think there should be a class action lawsuit filed... I will NEVER order from them again and do not recommend that anyone buys from them. When I emailed them about returning the merchandise they offered 10% to keep it. I declined, and they offered me 15% to keep it and I had to pay to return it to China!
I'm sorry to hear you're unhappy with your order. Could you please send an email to us with your order number? I'll be sure to get back to you very soon and offer you solutions. Here is our email address: help@queenfy.com
I only received 1 item out of three that I ordered. Looking at the tracking the perception is that I received them all. I reached out to customer service via email but have not received a response. I guess I will have to move forward with disputing the charge as I've lost all patience after waiting over a month to receive my order. I will never ever ever order from these FB pop ups that come across with such appealing products. Go with what you know!
Sorry for the trouble. Maybe we shipped your order in separate parcels. For security reasons, could you please send an email with your order number to us? Here is our email address: help@queenfy.com
I ordered twice, 1st time a dress and jumper I needed for a special occasion. I ordered months in advance, it came a month or more after my event. Beautiful garments though. 2nd time a swimsuit and sweatshirt, horrible! Customer service horrible, if you need to contact someone do via email, you just have to find a legitimate one and they will respond.
#NotGoodBusiness
Hi. The quality of our items are worthy of its price. If you are not satisfiied with what you've received, please contact us via email. Here is our email address: help@queenfy.com
This is a Chinese Company that's return address in China that ripping people off and pretending to have the clothes that's on their website. I was about to place an order and decided to check reviews and I mean the reviews are HORRENDOUS. That is called STEALING AND SCAMMING. Don't order from this website because they don't have no remorse from taking people money and their feedback is a repeated lie. THEY DONT HAVE THE CUSTOMERS BEST INTEREST. DONT BUY THIS IS A CHINESE COMPANY!
Tip for consumers:
Chinese Shipping Address and you wont get customers satisfaction
Products used:
None
Hi. Our website is legitimate. We have been in business for a long time serving many satisfied customers. Furthermore, your purchase will be backed by our 30-day warranty. If any of the items are defective, you can return your order to our warehouse in China for a full refund.
It takes a very long time to receive your order. I purchased my order 02/27/20 I received it 03/22/20 I paid for express delivery and was refunded the charge. But my clothes are beautiful. So just expect to receive ur package a month after ordering. But you're gonna love the clothing
Sorry for the delay of delivery because of the epidemic. Happy to know you love the clothing. Your purchase again is always welcome.
I purchased three items from this site in April. I received one of those items and immediately threw it away. It was really poor quality. I purchase from IG sites all the time and this was the worse site I have ever purchased from. I have never received my other two items. I've sent multiple emails and have been sent tracking numbers that are not associated with any delivery company. Whoever is answering their email will not return your money. It is now June and they do not intend to send me the rest of my order. Do Not Waste your money or time with this company. The reviews have to be paid reviews.
Sorry for the trouble. We will offer you solutions. For security reasons, could you please send an email with your order number to us? Here is our email address: help@queenfy.com
I ordered two dresses and was given a tracking number for the order. The order was shipped to Missouri... I live in Georgia. They then shipped out another order and it is a jogger that I did not order. I have tried for the past 3 days to contact them but they are not responding. I will dispute by method by of payment. This is ridiculous. Really a jogger for two dresses? Very disappointed.
Sorry for the trouble. We will offer you solutions. For security reasons, could you please send an email with your order number to us? Here is our email address: help@queenfy.com
The shipping is not quick. But they offer top quality products, good service. I love my purchase. The shirt hangs beautifully. I feel sophisticated and relaxed at the same time.
Thanks for your feedback. Your purchase again is always welcome!
Nothing looks like it look online my whole order over 100$ some never arrived and please see the side by side photo below
I'm sorry to hear you're unhappy with your order. Could you please send an email to us with your order number? I'll be sure to get back to you very soon and offer you solutions. Here is our email address: help@queenfy.com
I ordered four things from this site and only received three a month later. Two different shipments, at different times when I was only provided one tracking number. I reached out about my other piece that never showed up, and no one has responded. So if you are looking to give your money away and NOT receive all your items... order away!
Sorry to hear you have not received your full order.
I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email address: help@queenfy.com
Received mine! The jacket I ordered is really cute! True to size and exactly as pictured! Lovvvvve it!
Thanks for your feedback. Your purchase again is always welcome!
I was very unhappy with the amount of money I paid and the material being so cheap! Looked nothing like it did online. Very disappointed I will never again order from there and I will make sure anyone else I know won't order from there either!
I'm sorry to hear you're unhappy with your order. I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email address: help@queenfy.com
Queenfy is your online destination for modern, irresistible and affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories and outerwear are always on trend and always available at the web’s best prices.
Queenfy is dedicated to delivering high-quality clothing to women that will make you look and feel your best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot of money to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
I'm sorry to hear you're unhappy with your order. I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email address: help@queenfy.com