Queenfy Questions & Answers

Question 1

Question:

Where are you located?

Answer · 2019-11-12T09:08Z

Answer:

They are in China and the clothes are low quality and their return policy is impossible. Beware

By Brenda J. over a year old

See more answers (3)

Question 2

Question:

I have ordered some items over 5days now when do i receive it I have ordered some items over 5days now when do i receive it

Answer · 2017-11-21T12:37Z

Hi, We've already shipped your parcel out and please check your email for detail tracking information.

Question 3

Question:

All of a sudden 50 new companies popped up advertising beautiful articles. they are from china how come people don't read the reviews fist? All of a sudden 50 new companies popped up advertising beautiful articles. they are from china how come people don't read the reviews fist?

Answer · 2019-05-30T08:03Z

A number of these company advertise are drop ship companies for China. Items are being shipped from overseas. They make money because it cost more than you paid for the item to return the products. If it takes more than 15 or more days for you to receive the item it is most likely being shipped from China. I have email them to see where they are located and confirmed with them my size and the time frame of shipping. I have found this to be helpful.

Question 4

Question:

I placed and order over a month ago on 1-27-18 today is 3-1-18 & i haven't rcvd my items yet and can't get any reply via 3 emails that i've sent. I placed and order over a month ago on 1-27-18 today is 3-1-18 & i haven't rcvd my items yet and can't get any reply via 3 emails that i've sent.

Answer · 2019-07-24T11:08Z

Keep emailing: help@queenfy.com and try wangjudy2017001@163.com

Question 5

Question:

None of the items that i ordered looked like the picture. they are made of poor quality material and the color is completely different. how do i go None of the items that i ordered looked like the picture. they are made of poor quality material and the color is completely different. how do i go

Answer · 2017-11-28T08:09Z

Hi there, Thanks for your questions, we would follow this issue up. May I have your order number first? Queenfy

Question 6

Question:

I received my order yesterday and to my dismay, it's too small. bummer! how do i return product? order #42956 I received my order yesterday and to my dismay, it's too small. bummer! how do i return product? order #42956

Answer · 2017-11-14T06:14Z

Hi, We've sent you a email about this issue. Queenfy

Queenfy Questions & Answers

Where are you located?

I have ordered some items over 5days now when do i receive it I have ordered some items over 5days now when do i receive it

All of a sudden 50 new companies popped up advertising beautiful articles. they are from china how come people don't read the reviews fist? All of a sudden 50 new companies popped up advertising beautiful articles. they are from china how come people don't read the reviews fist?

I placed and order over a month ago on 1-27-18 today is 3-1-18 & i haven't rcvd my items yet and can't get any reply via 3 emails that i've sent. I placed and order over a month ago on 1-27-18 today is 3-1-18 & i haven't rcvd my items yet and can't get any reply via 3 emails that i've sent.

None of the items that i ordered looked like the picture. they are made of poor quality material and the color is completely different. how do i go None of the items that i ordered looked like the picture. they are made of poor quality material and the color is completely different. how do i go

I received my order yesterday and to my dismay, it's too small. bummer! how do i return product? order #42956 I received my order yesterday and to my dismay, it's too small. bummer! how do i return product? order #42956

Hi i ordered premium portable camping folding lawn chairs with canopy bag i have yet to receive them they are from queenieety please help want a refun

I have a co-worker that just brought an outfit and it was 2x and that 2 looke like a small she's not happy .

Hello how does your size chart work for us sizes i placed an order already and want to make sure i get the correct size before you ship. i wear an xl

Yes how long does it normally take to receive your order?

Can’t see your question? Ask to get answers from the Queenfy staff and other customers.

Queenfy Questions & Answers

Where are you located? Where are you located?

I have ordered some items over 5days now when do i receive it I have ordered some items over 5days now when do i receive it

All of a sudden 50 new companies popped up advertising beautiful articles. they are from china how come people don't read the reviews fist? All of a sudden 50 new companies popped up advertising beautiful articles. they are from china how come people don't read the reviews fist?

I placed and order over a month ago on 1-27-18 today is 3-1-18 & i haven't rcvd my items yet and can't get any reply via 3 emails that i've sent. I placed and order over a month ago on 1-27-18 today is 3-1-18 & i haven't rcvd my items yet and can't get any reply via 3 emails that i've sent.

None of the items that i ordered looked like the picture. they are made of poor quality material and the color is completely different. how do i go None of the items that i ordered looked like the picture. they are made of poor quality material and the color is completely different. how do i go

I received my order yesterday and to my dismay, it's too small. bummer! how do i return product? order #42956 I received my order yesterday and to my dismay, it's too small. bummer! how do i return product? order #42956

Hi i ordered premium portable camping folding lawn chairs with canopy bag i have yet to receive them they are from queenieety please help want a refun

I have a co-worker that just brought an outfit and it was 2x and that 2 looke like a small she's not happy .

Hello how does your size chart work for us sizes i placed an order already and want to make sure i get the correct size before you ship. i wear an xl

Yes how long does it normally take to receive your order?

Can’t see your question? Ask to get answers from the Queenfy staff and other customers.

Where are you located?