How would you rate PurePlay?
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California
0 reviews
2 helpful votes
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Joke
September 10, 2016

Horrible site. How are they still in business. Nothing but straights and flushes. The worst players. You will constantly loose to 4 /10 off suite even with a pair of aa. F n joke. They need to be investigated...

Date of experience: September 10, 2016
GB
1 review
1 helpful vote
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Never spent a dime on there. Never will. Used 30,000 play money to enter a cash qualifier game. Won a free seat entry to the £1,000 first prize cash instant game. Problem is, there is no such game and repeated emails asking them were a waste of time. I found ONE such game for Players Club members only using 250 poker points and that was in THREE days time. They told me I had to use my free seat entry into the £5000 cash game which had the £1000 first prize in 15 days. Impossible since there is no such game. Anyone who spends money on this site is a mug.

Date of experience: April 10, 2016
New York
1 review
3 helpful votes
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Stay away
June 6, 2016

This site is a complete rip-off. Do not attempt to get bonus offers by purchasing chips. They just take the money and you have to fight for the chips. Customer support is terrible and just run you around in circles... save yourself a lot of trouble and frustration... dont go near this site!

Date of experience: June 6, 2016
Washington
0 reviews
5 helpful votes
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SCAM
August 16, 2016

Scam. Tried to log in. Wouldn't let me. Went to forgot password. Said they were sending new one to my email. Never sent after 12 tries. Tried to contact cs but no access. Went to my bank and got a phone number. Number not in service. Total bs.

Date of experience: August 16, 2016
Arizona
0 reviews
12 helpful votes
Follow David O.
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This site uses a Texas Holdem game program that is totally controlled by them. I have been there almost daily just to watch and laugh at the fraudulent control of the games. I have been online with pureplay for well over 16 months and never won 1 game. I have been a poker player for 43 years and play as well as anyone. Day 1 at pureplay i could see things happening which had zero real possibility of ever occuring with real cards. I made a comment in their chat as to the fraudulent control and Voilla! Every table every day not more than a single hand in countless hours could have won. And this has now been over 16 months and every day exactly the same outcome. Nuff said!

Date of experience: March 30, 2014
Arkansas
0 reviews
4 helpful votes
Follow Candy J.
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The site is NOT legitimate... it's a scam even at the free level. PP has compromised the integrity of Poker. A pre-programmed skewed game that has become all to predictable. Great site for Bingo players. What a waste of time. What a disgrace to the game.

Date of experience: October 27, 2015
Washington
0 reviews
7 helpful votes
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I have been with pureplay way back when it was betzip. To get right to the point there is nothing random about there schuffler. Once I was playing in two tournaments at the same time. Well I got the very same cards the very same hand in both tournaments. I have a seven of hearts and a four of clubs three hands in a row. It seems that if you are the first to bet and you go all in with any two cards you will win the hand. But it does not work for me. I have complained to pureplay a number of times about this but that has done no good what so ever. They do need to get shut down until they get a random schuffler

Date of experience: December 26, 2014
Georgia
0 reviews
3 helpful votes
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This is the crappiest site in the history of sites! It constantly buffers and freezes and when I contact customer service about these issues they say it is the fault of my computer. Bull! How come I do not have this problem with other poker sites if it is my computer?

Date of experience: August 21, 2016
Wisconsin
0 reviews
3 helpful votes
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Pathetic
September 4, 2016

Other than the poker games - I've won a whopping $10 TWICE in several years - I enjoy the slots that play as a side game. However, it's obvious that Pureplay has some SERIOUS problems with their software and their customer service. This weekend there was a BOGO, but I never received my bonus chips. E-mails from my personal mail and account have not been answered. One game I played completely froze after reaching the bonus round and I am unable to play many of the other games. Again, no response. Time to find another site, I guess, as Pureplay clearly doesn't give a damn about their customers.

Date of experience: September 4, 2016
North Carolina
2 reviews
3 helpful votes
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No chance of winning
March 23, 2015

The site has such bad players on it. No mater what you stay with aa kk qq or what ever. The morons on here will stay with a 10 6 pureplay bails them out. The site has more flushs and straights then it should have. So if you want to spend 25.00 a mpnth with no chance of winning come to pureplay home of morons and soon you will see for yourself

Date of experience: March 23, 2015
Oregon
0 reviews
2 helpful votes
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Why the bad reviews, i also won a 1000 first to play for cash, no info as to what or where to go next. Some of the format is ok, butt mostly no ifo as to cards dropped, what hand won, such as straight, etc. needs alot off improvement. Tabs behind tabs, stupid. Msy nevr play agin

Date of experience: January 2, 2017
Texas
0 reviews
3 helpful votes
Follow gerg f.
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Played on PP quite awhile and put up with the unrealistic Texas Hold'em game. The "NEW" management has completely let the site burn down and crater. Constantly get kicked from tournaments during table moves, can't log back in to play. It almost appears to be personal action to kick because it happens when one is leading or high up in a tournament chip count. Customer service is a totally NON EXISTENT. They never answer complaints or fix programming issues. Attendance is dwindling, rightly so! Never have these problems on other real Poker sites. DO NOT GIVE THESE WEST COAST CLOWNS A DIME OR WASTE TIME THERE.

Date of experience: January 24, 2017
Alabama
0 reviews
7 helpful votes
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How SORRY!
February 13, 2016

Your game sucks more everyday! Use to be fun, not any more. Those videos take over your game playing their just in the way. You think people will buy chips to remove the videos. HOW SORRY!

Date of experience: February 13, 2016
Michigan
0 reviews
6 helpful votes
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Site is a haven for hackers continous freezes automatic sit outs with winning hands script errors Impossible outcomes site advertises winning have won various excuses for non payment of a ten dollar prize

Date of experience: March 3, 2011
Pennsylvania
0 reviews
6 helpful votes
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Look out for players like arzhldembdazz. This player continuosly plays bad hands when he has no chance of winning. If you have the best hand and it comes to this players turn, he will wait until his time has almost run out and then call with the worst hand and win? The whole site is fixed so dont waste another dime at this site.

Date of experience: August 25, 2013
Arkansas
1 review
8 helpful votes
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They over charged me by 150.00 Notified them, no answers, notified my Bank, still waiting! I even try to cancel membership, and still they haven`t cancelled my membership. I had 2 cancel my card because of this. Is going on 6weeks now...

Date of experience: March 29, 2011
Canada
0 reviews
7 helpful votes
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WORST SITE EVER AND NO SUPPORT
I HAVE SEND EMAILS TO RESET PASSWORD AND NO REPLY... CALL SUPPORT 1 800 NUMBER... OUT OF SERVICE
DONT GIVE THESE BANDITS YOUR MONEY OR CREDIT CARD

Date of experience: January 8, 2015
North Carolina
0 reviews
3 helpful votes
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Slots are sorry
July 9, 2016

I try to play slots they are slow to non playilike to playtooting car man but it takes 1 hour to play 5 rools if you want people to play slots fix the dam thing?

Date of experience: July 9, 2016
Florida
0 reviews
3 helpful votes
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Pure manipulation-7 straight deals with suited down cards and not a single suit of those cards on the flops. REALLY! What a scam

Date of experience: January 24, 2016
Hawaii
0 reviews
6 helpful votes
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I love pureplay!
February 21, 2014

I love pureplay!

The reasons why may not be what you expect though.
I love it because I am a DONKEY type player when it comes to playing for free.
Don't get me wrong, when there is actual money involved such as a cash tourney or other, than my style changes.
On Pureplay I can go all in preflop with a 4-7 and win more than 50% of the time if it is heads up.
If it is several players going all in pre-flop I well, I will win more often with the worst pre flop hand than the best.
I recognized this by playing conventionally and noticing that The worst hand usually changes.

I can almost guarantee that Pocket Aces or Kings will be beaten.
I have lost more all ins with these pairs than I have won.

So I changed my strategy immensely.
No longer am I afraid to call someones all in pre-flop or after flop if I hit a low pair.
There is such a good chance that I will hit another card that it adds to the excitement.

I do not take this site seriously and would never buy a membership here but have won some real money on this site.
Also, when you get a bad beat, it is more than likely your next pre-flop hand will be a good one. Like KJ suited or A10 suited.
This hand will look good after the flop hitting one pair or hitting 2/3 of your suit.
The turn and river will be so far off though and someone who had maybe a small pair will hit trips or two pair after the flop or turn.

The river here is absolutely crazy.
It may be a design in their program or such because I noticed a few kinks in their bonuses for slots.
One example is they roll 2 die and you have to guess if the next roll will be higher or lower.
When the die reads three (1&2) always bet on lower because the next roll will be a 2.
I have used this to my advantage as well.
Same goes for if the die hits 11. Guaranteed the next roll will be a 12 so bet higher.

Enjoy this site as a free fun site and throw out everything you think you know about texas hold em.

Date of experience: February 21, 2014

Overview

PurePlay has a rating of 1.3 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. PurePlay ranks 3rd among Poker sites.

service
2
value
2
shipping
1
returns
1
quality
2