Overview
Puppies.com has a rating of 4.7 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Puppies.com most frequently mention great experience, fur baby and reputable breeder. Puppies.com ranks 1st among Dog Breeding sites.
Great service. Very easy to use. Very reliable and nice people that go out of their way to make sure there puppies are healthy.
Found the puppy via title, contacted the breeder, firmed up the purchase with a paypal deposit, visited the breeder (1000 miles away) who delivered the puppy at the hotel, paid the breeder the balance via paypal, drove home. Beautiful puppy, GREAT experience.
I found the puppy here and communicated with the owners, got plenty of info from them and pictures and videos and felt it was real. I sent them a deposit. And asked to speak with them on the phone before traveling to pick up pup, they called we spoke and it all went well. They were nice dog loving breeders I could tell. Then I took the money with me for the pick up, all went great.
I like the ease of sorting by breed, price, and state. Just wish i could sort by distance instead of state. I also wish the breeders were more "vetted". I hesitated buying from some that gave me puppy-mill vibes and worry that this is an avenue for them. I did a lot of my own research in addition and bought from one who had sold on here for over a decade.
It looked like I had no messaging when I looked at my listing. I didn't realize that I had messages until in clicked on the message center.
Ever since puppies.com took over puppy find.com, the amount of exposure went down drastically. I used to find homes for all my puppies through puppy find com. Now my puppies find homes through AKC marketplace and other websites. I hardly get any inquiries from puppies.com.
Way too many clearly auto messages from fake profiles just to keep you spending money in hopes one of them responds back with a sale. While I was able to place some dogs - Facebook was more efficient and effective.
Hello,
Puppies.com is a bulletin board service and we do not generate fake inquiries.
You do have the option to post your contact information in your listings, such as a phone number or email address, so buyers can contact you directly if you would like.
If you have additional questions or would like some helpful listing tips please contact us at support@puppies.com.
Thank you for using Puppies.com.
The customer service is not helpful and the photo part of the app can be a little difficult.
A puppy was accidentally marked sold and there was no way to change it back. I had just paid money to boost the ad, and all I could do was to create another ad all over again. It is very easy to accidentally mark an ad, but you can't easily change it back without contacting customer service. When I contacted them, they were not helpful.
The app also is very screwy when you try to move pictures of the pups around. It takes forever to get them in the order you want and constantly jumps back and forth.
Hello,
It's frustrating to hear about your experience with customer service and functionality. Issues with marking an ad as sold accidentally and difficulties in managing photos can indeed be frustrating.
While your initial experience with customer service may not have been positive, consider reaching out again. They should be able to reinstate a sold listing for you. Clearly explain the situation, emphasizing the impact it had on your experience.
We appreciate your feedback and it will be taken into consideration for future site improvements.
If you need further assistance please contact us at support@puppies.com.
Puppies.com Support
I also was hacked, I am a certified canine behavior consultant and very reputable breeder, they also hacked my dogsnow account. They hacked the dogs now one twice... No way they got in through my email it must have been by other means, guess password maybe... I only found out by a customer inquiring to me about yorkies. Lol I breed Doodles and Goldens.
Hello,
That is terrible that they got into all of your accounts. Scammers are not fun.
PuppyFind.com would never ask you to verify any of your account information including email address or password. That information does not need to be updated for any reason unless you choose to do that on your own. Our Customer Support Representatives do not have access to your passwords. The only person that would have access to that private information is you, the account holder.
Hopefully you have all your accounts resolved and changed all your passwords.
If you have any additional questions you can contact us at support@puppyfind.com.
PuppyFind.com Customer Support
I had a great experience with the breeder I chose and puppies.com made it easy to communicate with her.
It was easy to go through to find the right puppy for us! We are very happy and satisfied. I did tell others the website to go through!
This was such a great process and very easy to navigate and the breeders were amazing they really made me feel comfortable and I am so excited thank you everybody so much
Was able to find our next puppy
Great seller
Breeder and happy with it all
Like search breed location
So easy and great find next or first puppy
Your site is user friendly even for people just browsing and not invested in an active account which is great and exactly how I found my new puppy! My dog breeder was professional, easy to work with, and offered advice and still reached out even a week after purchase. Great experience for our family overall!
We had been looking for a puppy or young dog. We tried some of the larger sites for rescue dogs but they were impossible and horribly run. You had to fill out a long very personal application for every dog you were interested in before any questions were answered or anything moved forward. Then when you will out he application you find out the dog had been adopted days before. They just leave the picture up to get more people to fill out applications and get your personal information. I found a puppy I like on puppies.com, went to see her that same day and left with her the same day. Ao simple and no stress.
This website is exactly what we were looking for and it was very helpful to see all the available puppies around our area. Allowing the visibility and the option to message people about the puppy in question was a very nice touch. Perfect site for puppy searching.
Beautiful healthy puppy! Perry was so nice and professional!' Would definitely recommend getting a puppy from him! Very glad I found him on puppies.com!
I used the site to research for a new puppy. I purchased my new puppy with relative ease. Great service!
The site is easy to use and manageable. My husband and I had favorited a few puppies and we were able to narrow it down. I enjoyed being able to manage the notifications easily.
Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.
For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the background. This algorithm isn't just a tool; it's a matchmaker, expertly pairing puppies with owners whose lifestyle, preferences, and love for dogs align perfectly with the puppy's personality and needs.
Prospective puppy owners find our platform incredibly user-friendly and accessible. Searching for the perfect puppy companion on Puppies.com is entirely free and remarkably easy. Our extensive search filters cater to every preference and requirement. Whether it's breed, gender, age, price, or even location specifics like city or state, our platform ensures that every search is as unique as our users and their future puppies.
Our goal transcends beyond mere transactions. At Puppies.com, we strive to create a community, a place where the love for puppies unites everyone. We're dedicated to ensuring that every interaction on our platform is not just satisfactory, but exceptionally paws-itive. We believe that the joy of finding a new puppy should be as wonderful and heartwarming as the journey of companionship that follows.
Puppies.com isn't just a service; it's a journey and community. A community of happiness, companionship, and endless puppy love. We invite you to join us in this delightful world of puppies, where each wagging tail and furry hug marks the beginning of a beautiful, lifelong friendship. Welcome to Puppies.com – Your trusted source for Paws-itive Puppy Love!
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- Scottsdale, AZ
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
It's unfortunate that you did not have a good experience with this buyer. I'm showing that testimonial posted in 2022 is half way down the page, and there are seven testimonials before that one. The most recent testimonial shows at the top on your profile from 2024. The buyer did provide proof that they paid you a deposit, so they do get to post their experience. You are welcome to update your response and it will show with the testimonial so both sides of the situation are visible.
I'm sorry you aren't having as much traffic to your listings recently. We do randomly rotate all listings on the site now, but we do have the boost option for city/state searches which could help with views.
We appreciate your loyalty and the feedback and it will be taken into consideration for future site improvements. Please let me know if you have any additional questions.
Puppies.com Support Team