Sitejabber Website Reviews and Complaints
business logo of Puppies.com

Puppies.com

Overview

The company has cultivated a strong reputation for providing a user-friendly platform that connects customers with reputable breeders, leading to high levels of satisfaction among pet owners. Many customers appreciate the ease of navigation, effective communication with breeders, and the quality of the puppies they acquire. However, some concerns have been raised regarding the vetting process of breeders, with a few customers expressing unease about potential puppy mills. Overall, the feedback reflects a positive sentiment towards the service, highlighting its efficiency while suggesting an opportunity for enhanced breeder verification.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days
+39
Sponsored message from Puppies.com
Find Your Perfect Puppy Today! Sign up for Free.
Sign Up
How would you rate Puppies.com?
grey star
grey star
grey star
grey star
grey star
Georgia
1 review
0 helpful votes
Follow Debbie S.
Unfollow Debbie S.
Send Message
Share Review
Report Review

I absolutely love my Schnoodle I bought from Rye Patch Farms in Ludowici, Ga. He is Healthy and Precious! Great addition to our family! My son has a TBI and this beautiful precious puppy has been an answer to prayer for me and my family! Owners were very professional and I could tell they really love and care for these puppies!

Date of experience: September 2, 2021
Georgia
1 review
1 helpful vote
Follow Janice M.
Unfollow Janice M.
Send Message
Share Review
Report Review

We recently acquired two Chihuahua pups from Sweetplicity Pomeranians/Ridgeville,
SC/ Karen Craven and couldnt be more pleased. Our little boys are alert, bright eyed, energetic and very loving adorable puppies. You cant ask for more than that and we couldnt be happier. Karen provided all pertinent info and answered all questions to our satisfaction. Her dedication to the breeding, decvopment, and placing is super+.

Date of experience: December 8, 2017
Alabama
1 review
0 helpful votes
Follow Keri L.
Unfollow Keri L.
Send Message
Share Review
Report Review

Great source!
June 21, 2024

Puppies.com is a great resource to locate a plethora of beautiful, well-priced puppies from reliable breeders all across the country. I would recommend highly!

Date of experience: June 11, 2024
Oregon
1 review
0 helpful votes
Follow Tina W.
Unfollow Tina W.
Send Message
Share Review
Report Review

Satisfied
August 10, 2024

They made the process simple and easy. Quick response, even face timed me to see the puppies, just to make me feel more secure. Well worth it and satisfied. Great customer service!

Date of experience: July 31, 2024
California
1 review
1 helpful vote
Follow Robin G.
Unfollow Robin G.
Send Message
Share Review
Report Review

They do not make promises about the dogs or breeders on the site but I found my dog on this site and I have been thrilled with the results. I wanted a Toy Australian Shepherd and that is exactly what I got. She has been DNA tested with Wisdom Panel and she is 100% Australian Shepherd, and she weighs 7 lbs. I am very happy I discovered Puppy Find and have recommended the site to several people.

Date of experience: May 20, 2021
Washington
1 review
0 helpful votes
Follow Jeffrey L.
Unfollow Jeffrey L.
Send Message
Share Review
Report Review

Great site to find legitimate breeders
July 21, 2024

Had multiple choices. Really appreciated the site. Didn't know where to turn and got that from this site.

Date of experience: July 11, 2024
Georgia
1 review
0 helpful votes
Follow Richard D.
Unfollow Richard D.
Send Message
Share Review
Report Review

All good!
September 5, 2024

Easy to communicate with breeder, no issues at all. We will use this site again for sure.

Date of experience: August 26, 2024
Kansas
1 review
0 helpful votes
Follow MJ M.
Unfollow MJ M.
Send Message
Share Review
Report Review

Great communication tool
July 8, 2024

Puppies.com is a great way to find your new best friend. Sellers are helpful and professional. The process is easy and it saves time because you can see all the available puppies in your area.

Date of experience: June 28, 2024
Maryland
1 review
0 helpful votes
Follow Gina H.
Unfollow Gina H.
Send Message
Share Review
Report Review

Patience is a virtue!
June 22, 2024

Be patient! If something doesn't seem right listen to your gut! I was fearful of being scammed. I always asked to see all the puppies so I could choose the one that was right for me!

Date of experience: June 12, 2024
District of Columbia
1 review
0 helpful votes
Follow Abby R.
Unfollow Abby R.
Send Message
Share Review
Report Review

Happy customer
March 4, 2024

Very easy site to use and reasonably pricing. Love the ease of message center. Just don't like the scammers, but glad you have protocols for that! Thanks for everything!

Date of experience: February 23, 2024
Florida
1 review
0 helpful votes
Follow Keith G.
Unfollow Keith G.
Send Message
Share Review
Report Review

Very Satisfied
September 26, 2024

Great website. We found a wonderful breeder close to us and very reasonable. Enjoying our wonderful mini dachshund!

Date of experience: September 16, 2024
Florida
1 review
1 helpful vote
Follow Regina Q.
Unfollow Regina Q.
Send Message
Share Review
Report Review

We were not sure how to go about finding a miniature aussie, but one google search led me to Puppies.com and within an hour we had found our boy. Can't imagine life without him.

Date of experience: January 14, 2024
Puppies.com w. Puppies.com Rep
over a year old

We're thrilled to hear that you found your miniature Aussie on Puppies.com and that the process was smooth and efficient for you! It's great to know that the platform helped you vet out breeders, understand pricing, and ultimately find the puppy of your dreams within such a short timeframe. Wishing you and your miniature Aussie many wonderful adventures together!

Thank you for choosing Puppies.com!

Illinois
1 review
11 helpful votes
Follow Julie B.
Unfollow Julie B.
Send Message
Share Review
Report Review

Would give zero stars if could
May 29, 2022

Removed my puppies without notification told me I didnt own the puppies. Demanded private information like driver's license vet bills and after all documentation was provided still refused to reinstate account. DO NOT USE THIS SITE

Date of experience: May 29, 2022
Puppies.com w. Puppies.com Rep
over a year old

Hello,

It's unfortunate that you did not have a good experience on the site. Without the email that you used on your account I'm not able to review your account to see if there was an error made.

Please contact support@puppies.com and request that a manager review and respond to your account issue to see if we can get the situation resolved.

Puppies.com Support

Missouri
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Send Message
Share Review
Report Review

Great experience!
August 2, 2024

The family was wonderful to work with and the puppy is adorable. They were informative and clearly caring breeders.

Date of experience: July 23, 2024
Illinois
1 review
0 helpful votes
Follow Kelly H.
Unfollow Kelly H.
Send Message
Share Review
Report Review

A Breeder's Best Friend: Puppies.com Review

As a dedicated breeder of the adorable Bernedoodle, I've navigated my fair share of puppy websites, seeking the perfect platform to connect my cherished pups with loving homes. After countless trials and errors, I discovered puppies.com, and it has been a game-changer for my breeding business.

Why Puppies.com Stands Out:

Efficient Matchmaking: Unlike other sites, puppies.com has a knack for attracting serious buyers, which has significantly increased the visibility of my puppies.
User-Friendly Interface: The website's design is intuitive, making it easy for potential buyers to find what they're looking for and for me to showcase my puppies.
Effective Marketing Tools: With helpful features like engaging post templates and trending hashtags, puppies.com has empowered me to turn followers into buyers.
Supportive Community: The platform isn't just a marketplace; it's a community of dog lovers where I've received valuable advice on puppy health and care.

The Result: Thanks to puppies.com, I've seen a noticeable uptick in inquiries and sales. It's the only website that has consistently brought genuine buyers to my doorstep, and for that, I am incredibly grateful.

Final Thoughts: For any breeder looking to expand their reach and find responsible, loving homes for their puppies, I wholeheartedly recommend puppies.com. It's more than a website; it's a partner in the noble endeavor of raising healthy, happy dogs.

Date of experience: August 16, 2024
Tennessee
1 review
0 helpful votes
Follow Katheryn W.
Unfollow Katheryn W.
Send Message
Share Review
Report Review

Toy Poodle
October 12, 2024

It was easy to find the puppy with the filters on the site. The breeder was very helpful and I love my little guy to pieces!

Date of experience: October 2, 2024
Pennsylvania
1 review
0 helpful votes
Follow Lenna D.
Unfollow Lenna D.
Send Message
Share Review
Report Review

Pleased seller
July 4, 2024

This site worked well to connect me to people that were looking for collies. They both seemed like very good pet owners. That's m for making this connection available.

Date of experience: June 24, 2024
New York
2 reviews
1 helpful vote
Follow Kim C.
Unfollow Kim C.
Send Message
Share Review
Report Review

We purchased our JR from Tracey Martin in Tulsa OK, she is the most amazing woman and breeder you could ever ask for, you can't imagine the time, love and care she spends breeding her puppies, before we purchased our puppy I did so much research, and God found me Tracey, we were blessed that day! Our baby girl Okie is so healthy and beautiful she brings so much joy to our family. I strongly recommend Tracey Martin if you are looking for a Jack Russell

Date of experience: December 14, 2021
Virginia
1 review
0 helpful votes
Follow Bridie B.
Unfollow Bridie B.
Send Message
Share Review
Report Review

Great experience!
October 9, 2024

Easy website to navigate, found a great breeder on the website in my state & I got to visit the puppies at her home to make my decision.

Date of experience: September 29, 2024
Michigan
1 review
0 helpful votes
Follow Liz T.
Unfollow Liz T.
Send Message
Share Review
Report Review

Love our puppy
June 6, 2024

We found our puppy on puppies.com. The guy we bought our pup from was very kind. We loved our puppy so much we went back and got my mom a puppy from the same guy!

Date of experience: May 27, 2024