The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Public Information Services is an amazingly affordable way to get all available information about specific people, properties and phone numbers in a matter of minutes! Thank you guys for creating an maintaining this site!
This site has been very helpful and provided more than expected when I preformed a few different searches, I'm pleasantly surprised. Plus, I've always wanted to see what my report would say if people were to search for me! Not great, but at least I now know.
Bobbi, we’re so glad our site exceeded your expectations and helped you discover what your report reveals—honest insights make all the difference! Thank you for sharing your experience and trusting us on your search journey.
Some of the Information is vague or completely wrong. I only paid for the 7 day promo but with the searches I have done so far and the info I received aren't worth the monthly payments thus far. I have utelized the "current" inormation like phone numbers and addresses and they were disconnected or moved.
Again, I just started my membership and am still doing searches but I have found more on my own. Like criminal records which I already knew exist are not on here.
If this changes and merits 4 or 5 stars I will update.
Hello Penny, thank you for sharing your feedback with us. We appreciate you giving our service a try and always work to improve the accuracy and value of our information. Please feel free to reach out directly so we can assist you further and help you get the most out of your membership.
Very helpful gave me everything i am looking for thanks. I wiil make sure to tell everyone i know about this sight. I will alway use this sight from now on,
Carey, thank you so much for sharing your experience and kind words. We're thrilled to hear we could provide exactly what you needed and appreciate your trust in continuing to choose us. Your support means the world!
Not quite accurate on my own report, but easy to search people and get a general overview. Not the best information on criminal background.
Hi Candice, thank you for taking the time to share your experience with us. We appreciate your kinds words about the ease of searching and understand the concerns you raised about accuracy, especially regarding certain details. Your feedback helps us improve, and we're committed to providing better quality information going forward.
Good learning tool found out that it has false information listed. It should have the facts correct. It is a 2 story house
Hi Kimberly, thank you genuinely for your positive thoughts and for giving our service a try. We truly appreciate you pointing out the inaccuracies—it helps us improve and provide better facts for everyone. Your feedback makes a real difference, and we're committed to honing the quality you expect.
I was told a person was on a watch list then was retracted once found it was me that was searching. Its not nice spreading lies and rumors. What would your mother say?
Thank you for sharing your experience, Donald. We appreciate your feedback and take accuracy and respect very seriously as we strive to improve our services and ensure trust in every interaction.
This website was a big help and I appreciate all the hard work on maintaining the site. I found the information I needed thank you so much
Gary, thank you so much for taking the time to share your experience! We’re thrilled to hear that the site was helpful and met your needs—your kind words truly make our day.
I would like to see more of an up to date search because it doesn't have me at the correct address and I can't see if there are any up to date warrants!
Thank you so much for sharing your feedback, Tonya. We appreciate hearing your thoughts and are committed to providing accurate and timely information to better meet your needs—your input helps us improve. Please know how much we value your support and trust.
Great really informative information if your interested in finding out something about someone without having to ask them quick and easy format to do just that
Dangelo, thank you so much for sharing your positive experience. We're thrilled to hear our service made information easy and accessible for you. Your trust means a great deal, and we're here whenever you need assistance in the future.
Cheap and very d tailed. I recommend so far. Hopefully there are no hidden charges. I will use from now on when searching for people. Thank U to this company and organization.
We're thrilled to receive such positive feedback!
Pretty much a good experience with the site. It's nice to know there's a place you can reach out and get information
Thank you, Gary, for sharing your experience! We're delighted to hear you find the service approachable and helpful—making information easy to access is what we strive for every day. Your feedback truly encourages us to keep improving.
Great, lots of info that's useful, revealed info that forgot about
Thanks so much for your kind words, Gordon! We're glad the information was helpful and pleased to have played a part in rediscovering those important details. Looking forward to assisting you again whenever you need.
Good
Fast and easy at San Bernardino County. Has everything I need.
Fair
Thank you so much, Betty, for your kind words! We're thrilled to hear the experience was quick and seamless for you—seeing that has truly made our day. Your feedback motivates us to keep making things easy and reliable every step of the way.
This site is up to date with factual information and accurate findings
Steven, thank you for taking the time to recognize our commitment to accuracy and reliable information. We’re glad to hear the service meets your expectations and appreciate your trust—it truly matters to us.
Awesome and so true that I am so honored to have you guys help with what I have to do with my life and my own search to my Truth of the scams of my sick family and there backstabbing and coldhearted be trail to get what they wanted from my parents 😭💔
Leticia, thank you for your heartfelt words and trust in our team during such a challenging time. We alone can’t heal the past, but we're honored to stand with you every step as you seek truth and clarity. Please know we’re always here to support your journey whenever you need us.
Very informative, but there some errors on charges. Two felonies were taken down to misdemeanors. We had our own lawyer and the judge reduced charges.
Thanks for your review! We work hard to keep our website current and provide all the information we can. We trust your rating represents a positive experience overall.
Not able to find what I'm looking for. Looking for any info about where I used to live many years ago.
Thank you for sharing your feedback, Jetson. We understand that retrieving long-ago information can be challenging, and we’re committed to helping however we can. Please feel free to reach out with any additional details so we might assist you further.
Well, I've looked up two people and everything that your records have is completely wrong. I've been arrested several times and it says zero. My friend has been arrested like five or six times and you guys say zero all of the employees and associates are all wrong. It's complete nonsense. This is a scam and I want my money back.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
It's good. I enjoy finding things out about people. You might be shocked at what you find!
Thank you, Elizabeth, for your thoughtful feedback—it’s great to hear that you’re finding interesting information. We’re always working to make our service more helpful and user-friendly, so please don’t hesitate to reach out if there’s anything we can do to improve your experience in the future.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
Elizabeth, thank you so much for your kind words and for trusting our service to meet your needs quickly and affordably. We're thrilled to support your information search today and look forward to being a helpful resource for you whenever you need detailed, reliable data in the future.