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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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Finding things that dont belong to people and addresses not current
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I have found everything easy, and it is great to learn and know who your friends are.
Not getting all the information about an individual.
Doesn't show everything or the correct city I live in
I need you to respond to my cancellation request today.
There are people on here I know for a fact have a criminal record. And it shows that they don't.
Straight forward. If you could provide marriage and divorce records that would be great
This site helped me find some old friends i lost contact with when i moved.
Not accurate at all so my experience has been negative
I would give it 5 starts but it doesn't have all the info I need but it has more than I had.
Not finding all info Will not give info on careers that would help me narrow down more accurately
It would've been nice to see drivers license as well but other than that its perfect.
Found everything I needed to know & more about myself. Thanks
No marriage certificates or licenses? No correct emails or correct phone numbers at all
Great experience so far very easy to navigate around.
You able to find a lot people information, which are known
Great app love it gives you more then u ask for I would recommend it to every one
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support