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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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Okay but this $#*! to my right won't shut the $#*! up bout to punch her in the mouth
Hi Tara, thank you for taking the time to share your feedback with us. We appreciate hearing from you and are always striving to improve our customers’ experience.
Lots of great information that can't be found by other sites
Kimberly, thank you so much for your kind words! We're thrilled to hear that our information stood out and was genuinely useful for you.
Neutral, but would like more property details, ie: prior ownership to 1st listed resident in 1973
Hi Sherri, thank you for sharing your feedback and highlighting your interest in deeper property details such as prior ownership. We closely listen to requests like yours and are continuously working to expand the breadth of our information to better meet customer needs.
I dont have 50 characters to put in here. I am at a loss for characters
Brian, thank you for taking the time to share your thoughts.
Extremely cheap, quick, and accurate. 10/10 will use again
Jessie, thank you so much for your kind words! We're thrilled to hear you had a fast, affordable, and accurate experience.
Thank you this app is so damn wonderful and it has helped me!
Jeramie, we're absolutely thrilled to hear that the app has been such a big help for you! Your enthusiasm means a lot and inspires us to keep improving. Thank you for the amazing feedback!
It's ok could be better. But over all I like it. But where do u get ur info
Hi Amanda, thank you for your thoughtful feedback and for giving us a try! We’re always working to improve and appreciate hearing that overall you had a positive experience.
Excellent reviews still looking not finished yet hopefully great news after I finish
Thank you, Travis, for your kind words and commitment to exploring the lookup.
I would really like to find my brother I really miss him. Just wanna know if he is ok
Hi Dawanna, thank you for sharing your heartfelt story with us. We’re dedicated to helping you reconnect and would encourage you to explore all search options on our site.
Thank you so much for your enthusiastic feedback, Reda! It means a lot to know the app is helping you find the information you need so easily.
So far it's ok but there are a lot of mistakes with family members
Thank you, Kenneth, for your feedback. We’re carefully reviewing the issues you pointed out with family member details and appreciate your patience as we work to improve accuracy.
I love it very educational and definitely shed light on unanswered questions
Kimberley, it’s wonderful to hear that your experience was both educational and enlightening.
So far so good. It is very detailed. I like it
Can't complain.
Thank you for your feedback, Kimberly—it means a lot to hear that our detailed results are meeting your expectations so far.
Very up to date and accurate. I was looking for someone through a phone number that didn't come back as the person I was looking for, but somehow this app linked up the one I neas trying to find and the owner of the only phone number had. Amazing! I
Thank you so much, Tabitha, for your kind words and for sharing your experience with us! We’re delighted to hear our service helped you connect the dots accurately and timely.
Easy to use easy to understand easy to search and a good trial price
Thank you, Debbie, for your kind words and for highlighting the ease and value of our service. Hearing that our platform meets your needs so smoothly reinforces our commitment to providing a reliable and straightforward experience.
Helpful to find who I'm looking for. Easy to use and pretty accurate
Thank you, LaQuiche, for sharing your positive experience. We’re delighted to hear our service made your search easier and more accurate.
Getting lots of information, if up to date time will tell...
Thank you so much for your thoughtful review, Sandra. We’re glad to hear you found plenty of valuable information, and we’re committed to keeping our data current to help customers like you with accuracy and reliability.
I cannot save my reports out as PDFs. I just emailed support for assistance and an extension of my trial period.
Thank you for bringing this to our attention, Aaron. We sincerely apologize for the trouble with saving your reports as PDFs and we are always happy to assist all customers at 1-800-719-2498.
Amazing! Very easy access. Easy to navigate through. Was able to help find my old address number from years back.
Ashley, I’m glad to hear that you found the process easy and were able to access the information you needed so smoothly.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
Thank you so much, Dominique, for your kind words and for sharing your experience. We're delighted to hear that having everything you needed provided the clear proof you sought.