• ProSoccerUK

Overview

ProSoccerUK has a rating of 4.0 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProSoccerUK most frequently mention football kits, and new kit. ProSoccerUK ranks 6th among Soccer sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    1
  • Quality
    5
See all photos

What reviewers want you to know

Positive highlights

  • We were told 10 days to delivery but it took 15 days, however, this was not a big issue.

Critical highlights

  • Absolutely shocking customer service from this lot.
  • To make things brief, kit ordered in August (and money taken from account), now in November -
How would you rate ProSoccerUK?
Top Positive Review

“Fab Service and Communication”

Hannah W.
5/21/22

Staff are Friendly and helped me complete my purchase of kits as I didn't have a clue when purchasing my daughter's a new strips for her schools team that I had offered to replace as it was falling apart at the seams. The kit was great value and good quality and would definitely recommend to others

Top Critical Review

“DO NOT EVER USE THIS COMPANY.”

amin h.
2/1/19

This company has the worst customer service I have ever been provided. They ignore your requests on numerous occasions before delivering your parcel. In addition to the poor service from the telephone customer service. Staff undertrained and lack of knowledge of systems. Unable to complete a simple task and answer queries. Due to calling numerous times there were many notes on my account however they missed this every single time. I am disappointed as I had to pay TWICE for a delivery that they messed up. They know how to take your money but will never deliver on time and give you an honest tracking of your order and the next process. They have absolutely mocked me by paying TWICE FOR A DELIVERY. DO NOT EVER USE THIS COMPANY.

Reviews (74)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (13) kit (55) order (40) trading standards (5) 10 days (5) company (21) 2 months (4) rain jackets (3) football team (5) phone (25)
Thumbnail of user sarahl52
1 review
0 helpful votes
August 15th, 2013

Would recommend Prosocceruk.

The price of the kits was amazing value for money. The staff helpful and was impressed with their product knowledge. They helped us every step of the way. Kit arrived fully printed and sponsor logo embroidered. We were told 10 days to delivery but it took 15 days, however, this was not a big issue.

Thumbnail of user sb42
1 review
1 helpful vote
April 14th, 2013

I have just received my jackets and bags... thank you so much!

I am extremely happy with them, they are great quality and look very professional.
I will be ordering another 7 very soon as I want the rest of the team to look as smart as we do now!

Thanks for the great service!

Thumbnail of user andyr20
1 review
0 helpful votes
July 12th, 2013

I organised a charity football match and was looking for some cheap kits, as it was a one off game. I went on the website and purchased some budget kits. Arrived in plenty of time for the game and the teams were amazed at the quality of the kits considering how much we paid. I have now recommended them to a work mate who helps run a football club

Thumbnail of user amiliah
3 reviews
3 helpful votes
April 3rd, 2011

Everything was great. Also a very fast response time on my email.
This is certainly a store that I would recommend to my friends.

The amount of choice you have in the store of prosocceruk.co.uk is amazing.

Perfect service and perfect quality, perfect response time.
I would say good value for money

I will certainly come back to prosocceruk.co.uk if I want to buy a new kit...

Thumbnail of user simonb
1 review
1 helpful vote
January 10th, 2010

This is a really good site and has everything you would need. www.prosocceruk.co.uk looks great. I came across the site and was looking for some new football kit but came away for allsorts of other stuff as well. I got some training tops and socks. I even ordered a captains armband for my team.

If you run a team as well you can also get loads of training equipment as well. This is a really great site to look at and they didn't disappoint with their service either.

Thumbnail of user deirdrek1
1 review
0 helpful votes
July 5th, 2013

Ordered our team kits with prosocceruk, had placed the order and paid when saw the reviews in this page. Needless to say I was very worried and had thought I was definitely going to regret spending £300. I rang them and confronted them on the bad reviews and asked them for a comittment in writting my kit would arrive in the 10days. I am happy to say they did arrive on time (on last day of 10 working days), the correct sizes and printing. Everything I asked them to supply came and in the correct colours. The only only thing I would mark them down on is the printing quality. Although it looks good you can tell that it will not stand up to prolonged washing. Oh and also the socks were not a great match to the kit. The kit itself is fairly good considering the price £11 each. Overall I am very happy with the service... genuinely found them ok to deal with but maybe it was because I was ordering stock items. I can understand how you may read some of these and be put off but based on our experience I would recommend them. Deirdre Kane, Piltown Ladies AFC, Ireland.

Thumbnail of user jasonm21
1 review
0 helpful votes
September 14th, 2011

Ok so i waited 4/5 weeks for my kit but when it arrived it was FANTASTIC! And well worth the wait... I purchased a cheap kit and had to wait for it to arrive but the quality was great for the cheap price i paid for it and the Team gave me greif over the weeks we waited but were over the moon when they saw it all printed and ready to wear for the match. Not sure us looking like pro's will make us play like pro's but thank you prosocceruk for your help with sorting out the logos for the kit and the speedy delivery once it had finally arrived to you.

Thumbnail of user elleng3
1 review
0 helpful votes
December 30th, 2011

I needed a certain shirt for my son as i had ruined his in the wash, i was advised that delivery was approx 10 working days and that i would not get the shirt before Christmas which was a nightmare as my son had a charity match he needed it for on the 22nd. All the staff were so helpful and managed to locate one in the showroom slightly bigger than i needed but i was so grateful, the shirt was printed and sent within 48hrs... so impressed and grateful and the shirt arrived on the 19th in plenty of time for hil Match... Thank You

Thumbnail of user hannahr1
1 review
0 helpful votes
April 2nd, 2011

Fast delivery (next day), Great range of items at good value

Thumbnail of user jeans5
1 review
0 helpful votes
December 5th, 2010

Good experience, will certainlly shop with prosocceruk again

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Football Kits from only? 99.00

http://t.co/FmlgoqRo

Company Representative

Thumbnail of user sandrad31
Sandra D.

How do I know I can trust these reviews about ProSoccerUK?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ProSoccerUK?