ProPlants

A friend of mine send a beautiful arrangement, but because of the cold weather here in NY, it was frozen by the time I got home from work & found it outside. I called a day or 2 later and the rep (Sheryl Ann) assisted me and replaced the froze plant with a new one at no charge. I was even able to change the destination to my office to avoid the plant freezing again. She was a pleasure to work with and it was fairly quick. I am very happy & would use them again, and again! :)

After complaining about my first gift hydrangea which died within the week, I received a replacement which arrived looking beautiful. The very next morning the whole plant was wilted, even though I had followed directions to the letter. I called, demanding a refund for my daughter's account, not another replacement. She told me the next day she had received the refund, but neither of us will ever order from ProPlants again.