business logo of PrimeXBT

PrimeXBT

Overview

PrimeXBT has a rating of 4.6 stars from 233 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeXBT most frequently mention trading platform, crypto futures and support team. PrimeXBT ranks 8th among Investing sites.

service
85
value
74
shipping
2
returns
2
quality
74
How would you rate PrimeXBT?
grey star
grey star
grey star
grey star
grey star
GB
1 review
0 helpful votes
Follow Angela C.
Unfollow Angela C.
Send Message
Share Review
Report Review

The PrimeXBT mobile app has become an essential tool in my trading journey. It offers all the features of the desktop platform, ensuring I can monitor and execute trades seamlessly from anywhere. The app's intuitive design and responsiveness provide a smooth trading experience on my mobile device.

Date of experience: November 24, 2023
Sean G. PrimeXBT Rep
over a year old

Dear Angela C.
Thank you for sharing your thoughts on the range of trading instruments on PrimeXBT.
We're thrilled that our app became an essential tool in your trading journey and offers all the features you need.
We appreciate your trust in PrimeXBT, and we'll continue to work diligently to maintain the high standards of security that set us apart in the market.
If you have any further questions or require assistance, please don't hesitate to reach out to us. We're here to provide support and ensure your peace of mind.
Thank you for choosing PrimeXBT.
Best regards,
The PrimeXBT Team

GB
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Send Message
Share Review
Report Review

I opened an account almost two years ago and now I not just trade myself but have several accounts who started following me through the copy trading module. I believe this is a very convenient way to make some extra cash. I have more money at PrimeXBT than I used to have elsewhere, so I see no point in writing a negative review.

Date of experience: May 1, 2023
Sean G. PrimeXBT Rep
over a year old

Dear Robert H.,
Thank you sincerely for your positive feedback and your long-standing loyalty to PrimeXBT. We are delighted to learn that our copy trading module has proven beneficial for you and your followers over the years.
Our team strives to deliver an effective and convenient trading platform, and your words are a strong testament to our efforts. We are grateful for your vote of confidence and your continued preference for our platform over others.
Should you require any assistance in the future, remember that our support team is always here to help. We look forward to supporting your trading journey for many years to come.
Best regards,
Your PrimeXBT Team

Turkey
1 review
0 helpful votes
Follow Yogunay K.
Unfollow Yogunay K.
Send Message
Share Review
Report Review

Tough, but possible
May 7, 2024

Even though it was a bit difficult for me to adapt, as I have never traded on smth different from Metatrader, but I understood everything due to continious chatting with fellow traders and communication with the support.
Fees here are favorable to me, range of crypto futures or assets on global markets is appropriate. Got almost nuthin' to complain about, props!👍

Date of experience: April 25, 2024
Sean G. PrimeXBT Rep
over a year old

Dear Yogunay.

We're glad to hear that despite the initial challenge of adapting to a new platform, you've found your footing on PrimeXBT, especially with the help of our community and support team. It's fantastic that you find our fees favorable and our range of crypto futures and global market assets appropriate for your trading needs. We appreciate your positive feedback and are thrilled that you have little to complain about.

Thank you for your kind words and for choosing PrimeXBT. If you ever have any questions or need further assistance, please continue to reach out to our support at support@help.primexbt.com. We’re here to help ensure your experience continues to be positive. Happy trading!

Best regards,
The PrimeXBT Team

GB
1 review
0 helpful votes
Follow Logan T.
Unfollow Logan T.
Send Message
Share Review
Report Review

PrimeXBT offers a remarkable trading experience with its advanced platform. The user-friendly interface and comprehensive trading tools make it easy for both beginners and experienced traders to navigate the platform effortlessly. Plus, the availability of leverage trading options adds an extra dimension to my trading strategies. Highly recommended!

Date of experience: October 8, 2023
Sean G. PrimeXBT Rep
over a year old

Dear Logan T.
Thank you for your wonderful feedback and for taking the time to recognize the work we do at PrimeXBT.
We're glad to hear that you find our platform not only advanced but also user-friendly, and that our comprehensive tools have eased your trading experience. We've designed our platform with both novice and experienced traders in mind, and it's rewarding to know it's meeting those intentions.
Your recognition of our leverage trading options is also greatly appreciated. We understand the importance of these options in creating diversified trading strategies and we're pleased to see it brings value to your experience.
As always, if you have any questions or need assistance in the future, feel free to contact our support team. We are more than happy to help.
Thanks again for your high recommendation!
Best regards,
Your PrimeXBT Team.

GB
1 review
0 helpful votes
Follow Billie W.
Unfollow Billie W.
Send Message
Share Review
Report Review

My experience with PrimeXBT has been overall positive. I appreciate their diverse selection of assets and reasonable fees. While same-day withdrawals would be more convenient, I understand the necessity of having a specified processing timeframe. All in all, I have no complaints about PrimeXBT.

Date of experience: August 2, 2023
Sean G. PrimeXBT Rep
10 months ago

Hello Billie,

Thank you for sharing your positive experience with PrimeXBT. We're delighted to hear that you find our diverse selection of assets and reasonable fees beneficial for your trading. We appreciate your understanding regarding the withdrawal processing timeframe.

If you have any further feedback or need assistance, please feel free to reach out to our support team via live chat or email at support@help.primexbt.com. We're here to assist you!

Best regards,
The PrimeXBT Team

Spain
2 reviews
0 helpful votes
Follow Edward M.
Unfollow Edward M.
Send Message
Share Review
Report Review

PrimeXBT offers a wide selection of trading instruments, including cryptocurrencies, forex, commodities, and indices. This diverse range allows me to diversify my portfolio and explore various trading opportunities. With just one platform, I can access multiple markets, saving me time and effort.

Date of experience: October 26, 2023
Sean G. PrimeXBT Rep
over a year old

Dear Edward M.
Thank you for sharing your thoughts on the range of trading instruments on PrimeXBT. We're thrilled that our platform helps you to explore various trading opportunities and saves your time and efforts.
We appreciate your trust in PrimeXBT, and we'll continue to work diligently to maintain the high standards of security that set us apart in the market.
Should you have any further questions or require assistance, please don't hesitate to reach out to us. We're here to provide support and ensure your peace of mind.

Thank you for choosing PrimeXBT.
Best regards,
The PrimeXBT Team

GB
1 review
0 helpful votes
Follow Donald B.
Unfollow Donald B.
Send Message
Share Review
Report Review

Security is my top priority when it comes to cryptocurrency trading, which is why I was happy to discover that PrimeXBT takes it seriously. They have multiple security measures in place, such as two-factor authentication and encrypted wallets. I feel secure knowing that my funds are protected from potential hacks or thefts.

Date of experience: August 18, 2023
Sean G. PrimeXBT Rep
10 months ago

Hello Donald,

Thank you for your positive feedback about PrimeXBT. We are delighted to hear that our security measures have given you peace of mind. Ensuring the safety of your funds is our top priority.

If you have any questions or need assistance, please feel free to contact our support team via live chat or email at support@help.primexbt.com. We are always here to help you!

Best regards,
The PrimeXBT Team

GB
2 reviews
0 helpful votes
Follow Maya H.
Unfollow Maya H.
Send Message
Share Review
Report Review

Trading on PrimeXBT is very smooth thanks to the user-friendly interface of the terminal. The only inconvenience I have faced over this period is the occasional slippage of spreads. It mostly happens at nighttime. I was explained that there's no fault of the platform in this slippage. The crypto market is extremely volatile in its nature, so the correlation between the bid and ask prices can change very dramatically, causing the slippage of spreads.

Date of experience: June 27, 2023
Sean G. PrimeXBT Rep
10 months ago

Hello Maya,

Thank you for sharing your trading experience on PrimeXBT! We are delighted to hear that you find our user interface friendly. We understand that the occasional slippage of spreads can be an inconvenience, especially at nighttime. As explained, this is due to the extremely volatile nature of the cryptocurrency market, where the correlation between bid and ask prices can change very dramatically.

If you have any further questions or need assistance, please feel free to contact our support team via live chat or email at support@help.primexbt.com. We are always here to help!

Best regards,
The PrimeXBT Team

Singapore
1 review
0 helpful votes
Follow Orryzaid A.
Unfollow Orryzaid A.
Send Message
Share Review
Report Review

I used to use multiple apps, tools, and sites until I started using PrimeXBT. It's an end-to-end platform with huge range of crytocurrencies to trade, earn etc as well as charting and alerts. Deposits and withdrawals are easier than other platforms.

Using PrimeXBT App. Gives you access to the majority of tokens and crypto projects available on the market. Trading is easy and you have many options to grow your investments.

Date of experience: August 16, 2022
Sean G. PrimeXBT Rep
over a year old

Hello Orryzaid A.!
It’s a pleasure to read that users of our app are satisfied with the tools and the speed of execution. Thank you for sharing your positive experiences.
Best regards,
PrimeXBT Customer Support Service!

GB
1 review
0 helpful votes
Follow Zak P.
Unfollow Zak P.
Send Message
Share Review
Report Review

PrimeXBT has revolutionized my trading activities with its comprehensive range of features. The diverse range of assets, low fees, and top-notch security measures ensure a seamless experience. Thank you, PrimeXBT!

Date of experience: September 23, 2023
Sean G. PrimeXBT Rep
over a year old

Dear Zak P.,
We sincerely appreciate your positive feedback and are thrilled to hear that PrimeXBT has revolutionized your trading activities. It's our goal to provide a wide range of assets and features, competitive fees, and high security standards, so we're delighted that these factors have enhanced your trading experience.
Your satisfaction is our top priority, and it's incredibly motivating for our team to receive such positive feedback.
Thank you once again for your kind words and choosing PrimeXBT. We are excited to continue supporting you on your trading journey.
Kind Regards,
Your PrimeXBT Team

Indonesia
1 review
3 helpful votes
Follow Andalusia D.
Unfollow Andalusia D.
Send Message
Share Review
Report Review

Many people know about PrimeXBT exchange, it is one of the largest exchanges in many countries. There is a good support team, which is always in touch, high reliability and security, registration and verification on the site is long, but very serious. Reviews of traders about PrimeXBT are on many sites. The platform is suitable for beginners and experienced traders. I recommend PrimeXBT. But remember: be sure to use two-factor verification to increase the security of your account to the highest level.

Date of experience: August 16, 2022
Sean G. PrimeXBT Rep
over a year old

Hello, Andalusia D.!
Thank you for reminding other users to apply the highest security level available on our site. Providing all of you with the possibility to trade in completely safe conditions is our major goal!
Best regards,
PrimeXBT Customer Support Service!

New York
5 reviews
8 helpful votes
Follow Pamela G.
Unfollow Pamela G.
Send Message
Share Review
Report Review

Although my initial experience with PrimeXBT was not very positive due to not receiving any profits from copy trading, the customer support team was very helpful in explaining how to set up my account. I appreciate their committed service and dedication to helping me improve my trading experience.

Date of experience: July 31, 2023
Sean G. PrimeXBT Rep
10 months ago

Hello Pamela,

Thank you for sharing your review. We're glad our customer support team could assist you in setting up your account effectively. If you have need further assistance, please don't hesitate to reach out to us anytime via live chat or email at support@help.primexbt.com, our support team is happy to help.

Best regards,
The PrimeXBT Team

Nevada
1 review
2 helpful votes
Follow Howard R.
Unfollow Howard R.
Send Message
Share Review
Report Review

Great condition
June 8, 2022

Prime XBT is one of the best crypto exchanges. I can say this because before I started there I traded on 4 different platforms and none of them offered such great conditions. Firstly, the terminal itself is quite convenient, imo, and commissions ain't high as with other platforms The good this is that I can trade crypto on demo account, can't say the analysis tools are the best, but the research instruments and quotes are quite effective

Date of experience: June 7, 2022
Sean G. PrimeXBT Rep
over a year old

Dear Howard R.!
After reading this review, we promise that our specialists will pay maximum effort to improve the efficiency of analysis tools currently available on our exchange platform! Thanks for sharing!
Best regards,
PrimeXBT Customer Support Service!

Thailand
1 review
0 helpful votes
Follow Somchai B.
Unfollow Somchai B.
Send Message
Share Review
Report Review

I appreciate everything about this broker.
May 18, 2024

Trading with PrimeXBT crypto has been something I enjoy doing, I love its user - centric nature and attention to the needs of its traders. The support system has been very helpful and I appreciate that!

Date of experience: May 8, 2024
Polina K. PrimeXBT Rep
12 months ago

Dear Somchai B.
Thanks for your high score, PrimeXBT appreciates your opinion and feedback.
We are excited to hear that you are satisfied with trading with us, PrimeXBT always works hard for you.
If you have any further questions or require assistance, please don't hesitate to reach out to us. We're here to help you.
Thank you for choosing PrimeXBT.
Best regards,
The PrimeXBT Team

GB
1 review
0 helpful votes
Follow Rory R.
Unfollow Rory R.
Send Message
Share Review
Report Review

PrimeXBT prioritizes the security of user funds and personal information. The platform implements multiple security layers, including two-factor authentication and cold storage for cryptocurrencies. I feel confident and at ease knowing my assets are well-protected, which is a significant advantage over other platforms in the market.

Date of experience: October 10, 2023
Sean G. PrimeXBT Rep
over a year old

Dear Rory R.
Thank you for sharing your thoughts on the range of trading instruments on PrimeXBT.
We're thrilled that you value our security system, we try our best for you
We appreciate your trust in PrimeXBT, and we'll continue to work diligently to maintain the high standards of security that set us apart in the market.
If you have any further questions or require assistance, please don't hesitate to reach out to us. We're here to provide support and ensure your peace of mind.
Thank you for choosing PrimeXBT.
Best regards,
The PrimeXBT Team

Pakistan
1 review
0 helpful votes
Follow Shakeeb A.
Unfollow Shakeeb A.
Send Message
Share Review
Report Review

My name is Shakeeb. I am a crypto trader for the last 6 years. I have been using PrimeXBT for the last 2 years. PrimeXBT is one of the best crypto exchange that I have used. Its been a great journey with them, all the aspects of their services are best ranging from trading analysis to different assets. Their trading app is really convenient and easy to use.

Date of experience: May 12, 2023
Sean G. PrimeXBT Rep
over a year old

Dear Shakeeb A.,
Firstly, we would like to express our gratitude for your loyalty to the PrimeXBT platform over the past two years. Your kind words and positive feedback mean a lot to us.
We are pleased to hear that you find PrimeXBT to be one of the best crypto exchanges and that you have enjoyed our variety of assests, trading analysis features, and the convenience of our trading app. We strive to provide services that facilitate your trading experience and allow easy and efficient utilization.
As a veteran trader, your recommendation carries serious weight, and we appreciate your trust. We look forward to continuing to provide you with excellent service in the years to come.
Should you have any questions, concerns, or suggestions, please don't hesitate to reach out. Our support team is always on hand to assist you.
Best regards,
Your PrimeXBT Team.

GB
1 review
0 helpful votes
Follow Ann A.
Unfollow Ann A.
Send Message
Share Review
Report Review

The ability to create and implement trading strategies directly on the PrimeXBT platform is a game-changer. The platform provides built-in strategy templates and allows for custom strategy creation, enabling me to automate my trading and optimize my performance. This feature has saved me a considerable amount of time and effort.

Date of experience: November 16, 2023
Sean G. PrimeXBT Rep
over a year old

Dear Ann A.
Thank you for sharing your thoughts on the range of trading instruments on PrimeXBT.
We're excited that our built-in strategy templates help you to save time and effort.
We appreciate your trust in PrimeXBT, and we'll continue to work diligently to maintain the high standards of security that set us apart in the market.
If you have any further questions or require assistance, please don't hesitate to reach out to us. We're here to provide support and ensure your peace of mind
Thank you for choosing PrimeXBT.
Best regards,
The PrimeXBT Team

Brazil
1 review
0 helpful votes
Follow Gabriel S.
Unfollow Gabriel S.
Send Message
Share Review
Report Review

Not Bad at all.
June 27, 2024

I enjoy trading here I would say, and on a scale of 1-5... it's cool and has the necessary tools for successful trades, not too much but okay.;-)

Date of experience: June 17, 2024
Sean G. PrimeXBT Rep
10 months ago

Hello Gabriel,

Thank you for sharing your experience with PrimeXBT! We're thrilled to hear that you enjoy trading with us and find our tools useful for successful trades. If you ever need any assistance or have suggestions for improvement, please don't hesitate to reach out to us through our live chat or email at support@help.primexbt.com. We're here to help!

Thank you for choosing PrimeXBT.

Best regards,
The PrimeXBT Team

GB
1 review
1 helpful vote
Follow Amelie M.
Unfollow Amelie M.
Send Message
Share Review
Report Review

The advantages of PrimeXBT include a multilingual site and the presence of a round-the-clock online chat. They don't respond right away, but they are helpful. In general, I'm satisfied with the broker.

Date of experience: December 13, 2022
Sean G. PrimeXBT Rep
over a year old

Dear Amelie M.,
Provide our services all over the world, and even though we try to answer as quickly as we can, it’s not always possible. Stay tuned and contact us for more if you have some questions!
Best wishes,
PrimeXBT Customer Support Service.

Germany
2 reviews
0 helpful votes
Follow Peter R.
Unfollow Peter R.
Send Message
Share Review
Report Review

Unfortunately, my cooperation with PrimeXBT is over. Not because there's something bad about this exchange but because the platform isn't available in the US. Since I moved there, I cannot trade, I was only allowed to withdraw my money from the trading account.

Date of experience: July 18, 2023
Sean G. PrimeXBT Rep
10 months ago

Hello Peter,

Thank you for sharing your experience with PrimeXBT. At PrimeXBT, we comply with local regulations, which is why our services are currently not available in your region. We look forward to serving you in the future when opportunities allow.

If you have any further questions or need assistance in your trading journey, please feel free to contact our support team via live chat or email at support@help.primexbt.com. We are always here to help you!

Best regards,
The PrimeXBT Team