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4.6

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PrimeXBT Crypto Exchange: A Comprehensive Review

PrimeXBT is a leading cryptocurrency exchange that has gained significant popularity among traders worldwide. In this review, we will explore the key features, benefits, and drawbacks of using PrimeXBT for your cryptocurrency trading needs.

User Interface and Trading Experience:
PrimeXBT offers a user-friendly and intuitive trading platform that caters to both beginner and experienced traders. The platform provides a wide range of trading tools, including advanced charting features, order types, and risk management tools. The smooth and responsive interface ensures a seamless trading experience, allowing users to execute trades quickly and efficiently.

Asset Coverage:
One of the standout features of PrimeXBT is its extensive asset coverage. The platform supports a diverse selection of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and many more. Additionally, PrimeXBT offers leveraged trading,...


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PrimeXBT Reviews Summary

PrimeXBT has a rating of 4.6 stars from 292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeXBT most frequently mention crypto futures, trading platform and support team. PrimeXBT ranks 5th among Investing sites.

service
85
value
74
quality
74

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India
1 review
0 helpful votes
Follow Raghav F.
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The primexbt platform
December 19, 2025

I've traded on a buch of different crypto platforms, but this one stands out among them most. It's simple and it doesn't overwhelm you with too fancy tools. Multiple pending orders are available and it takes just one click to open or close a position instantly whereas in other places, I had to confirm it twice which can turn into a bad trade if I don't react on time. U_U

Date of experience: December 9, 2025
Sean G. β€” PrimeXBT Rep
1 day ago

Hello Raghav F.,

Thanks for your comment!

It's good to know our platform stands out for you. We also appreciate your recognition of support for multiple pending orders, which allow flexibility whether you’re entering or exiting positions. Our one-click functionality helps execute orders quickly and efficiently, so you can react to market changes without unnecessary delays. Your feedback confirms that our approach works.

If you have questions, our support team is ready to help.

Kind regards,
The PrimeXBT Team

Pakistan
1 review
0 helpful votes
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What's missing for 5 stars
December 19, 2025

IF they could find a way to improve their academy, its gonna be greatπŸ‘
And please maintain your current low costs, those are my favourite.

Date of experience: December 9, 2025
Sean G. β€” PrimeXBT Rep
2 days ago

Hello Kamran H.,

Thanks for your honest feedback. It's nice to hear that you are enjoying our competitive costs. Our team is working hard to keep our trading costs low. We also have a VIP campaign where our customers can access even lower costs by reaching VIP1 and VIP2 levels. You can learn more about the program here: primexbt.com/vip

We are continuously working to expand and enhance our educational resources, and feedback like yours is crucial in guiding these improvements. If you have any more suggestions, please feel free to share them with us.

Kind regards,
The PrimeXBT Team

India
1 review
1 helpful vote
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They saved my deposit
December 16, 2025

November turned out to be a bloody month, lots of dumps on altcoins, BTC and ETH... I was trading on an isolated mode, thanks to this, they saved my deposit 3 times!

Date of experience: December 6, 2025
Sean G. β€” PrimeXBT Rep
4 days ago

Hello there Jamal N.,

Thank you for sharing your experience.

We are glad to hear that trading on isolated margin helped protect your deposit during periods of high market volatility. At PrimeXBT, risk management features such as isolated margin are designed to give our traders more control and safeguard their funds under challenging market conditions.

We appreciate your trust in our platform and remain committed to providing reliable tools for secure and informed trading.

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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Crypto transfers
December 15, 2025

Didn't verify my account, but still was able to deposit my account with usdt, and also just withdrew in usdt. Transfer was completed the same day, as i expected

Date of experience: December 5, 2025
Sean G. β€” PrimeXBT Rep
6 days ago

Hi there Harish M.,

Thank you for sharing your experience.

It's good to know that your USDT deposit and withdrawal were completed on the same day. It’s precisely the kind of service we aim to provide.

We encourage you to complete account verification when convenient, as full verification helps ensure security and continues to unlock our full range of services.

If you need assistance or have questions, our support team is ready to help.

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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Some thing I like and some I dont
December 14, 2025

Sorry to begin with negative :/ but I think prices for fx majors can be lower when trading, I dont need to get vip to get competitive pricing. Now on to what I like :) - crypto futures are much better to trade than just raw crypto because its a more controlled environment for me.

Date of experience: December 5, 2025
Sean G. β€” PrimeXBT Rep
6 days ago

Hello Uday S.,

We genuinely value hearing both what we're doing well and where we can improve.

Regarding Pricing: We appreciate your honest note about our Forex pricing. Our goal is to provide competitive and transparent pricing for all our clients.
Regarding Crypto Futures: We're delighted to hear that you prefer trading crypto futures on our platform! It's great to know that you find it provides a more controlled and structured environment that aligns well with your trading style.

If you have any further suggestions or specific needs, please don't hesitate to reach out to our support team directly.

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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Much better than perps and brokers
December 14, 2025

Safer than perps, because has fincom and full stability. Also cant experience the 10/10 event like the perps did.
I mainly like futures here, although went a bit for the CFD mode too (PXTrader), its fine. Futures have less fees for large volumes though.

Much better than perps though, only downside is, cant farm points. But those are becoming less relevant each month now anyway...

Date of experience: December 4, 2025
Sean G. β€” PrimeXBT Rep
7 days ago

Hi Nikhil R.,

Thank you for taking the time to share such a detailed and thoughtful review. We really appreciate it!

It’s great to hear that our regulated framework, FinCom membership, and platform stability give you the confidence you’re looking for when trading. We’re also glad you’ve found value in both our Futures and CFD modes, and that the lower fees on high-volume futures trading work well for your strategy.

Your note about points farming is fully understood. The industry is shifting, and we agree that long-term reliability, transparency, and trading conditions matter far more than short-term trading incentives. That said, we’re always exploring ways to add value without compromising stability. For example, this Black Friday, till November 30, we gave 77% off all Bitcoin trading fees, and huge discounts on trading 29 other coins! Much more to come.

Thanks again for choosing PrimeXBT. We’re here to support your trading journey every step of the way!

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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I choose to trade more safer assets
December 12, 2025

Something like btc cash and eth are better than btc, that is too volatile I think.
And i think the volume requirement to reach vip2 status is a bit too high, you gotta be a professional trader or soemthing for that.
The rest is fine.

Date of experience: December 2, 2025
Sean G. β€” PrimeXBT Rep
1 week ago

Hello Bipin D.,

We completely understand your perspective on volatility. It's great to hear that you've found a trading approach that works for you by focusing on assets like BTC Cash and ETH. Managing risk according to your comfort level is a key aspect of successful trading.

Regarding the VIP2 status, we sincerely appreciate your input on the volume requirements. Our VIP tiers offer increasingly competitive fees and exclusive benefits to our active traders. We continuously review our program structures to ensure they meet the needs of our diverse client base, and your suggestion is vital for us.

Thank you again for your constructive comments. We are here to support your trading journey.

Kind regards,
The PrimeXBT Team

South Africa
1 review
0 helpful votes
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Clear entries
December 10, 2025

Even to me, the ETH breakdown below $3k was so obvious this month.
NOW, reclaim, retest, and new ATH at Q1 2026 imo.
Really appreciate Primexbt, allowing me to trade it with size.

Date of experience: November 30, 2025
Sean G. β€” PrimeXBT Rep
1 week ago

Hi there Sizwe D.,

Thank you for sharing your thoughts and trade ideas!

We’re glad to hear that the recent ETH movements aligned well with your trading strategy. It’s always rewarding when market structure plays out clearly. At PrimeXBT, our goal is to give traders the flexibility and tools they need to act on their ideas with confidence and the position sizing they prefer.

We appreciate your trust in PrimeXBT and look forward to supporting your trading journey into 2026 and beyond.

Happy trading in the year ahead!

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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It's decent in most ways
December 9, 2025

I like the crypto futures platform and the prices, maker and taker fees are low😎 support is quick too.
But funding cost is every 8 hours, too much.

Date of experience: November 29, 2025
Sean G. β€” PrimeXBT Rep
2 weeks ago

Hello Lakshman M.,

Thank you for taking the time to share your feedback and for your kind words about our crypto futures platform. We're thrilled to hear you're enjoying the competitive pricing, low maker/taker fees, and our quick support team.

We also greatly appreciate your bringing your concern about the funding fee frequency to our attention. We understand that the 8-hour cycle can feel frequent, especially for specific trading strategies. It's important to us that our clients know that this structure is a standard mechanism in perpetual futures markets, designed to keep the contract price anchored to the underlying spot asset price.

If you have any more concerns or questions, please contact us anytime.

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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Really answered in seconds
December 8, 2025

Didnt even take a minute to get support, and whole conversation was over in like 2 minutes! Thats the example for all the broker fosho

Date of experience: November 29, 2025
Sean G. β€” PrimeXBT Rep
2 weeks ago

HI there Pradeep S.,

Appreciate the shout-out!

It’s great that our support team was able to respond instantly and wrap up the whole conversation in just a couple of minutes, that’s exactly the standard we try to keep 24/7. Fast answers, clear instructions, and no unnecessary waiting.

If you ever need help again, whether it’s about deposits, trading features, or anything else, don’t hesitate to reach out. We’re always here and ready to assist!

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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Buy the dip
December 8, 2025

I think buy the dip is the best strategy, the night when crypto plummeted suddenly, I placed buy limit orders, and they were executed quickly at the exact price I set. πŸ‘πŸ‘

Date of experience: November 28, 2025
Sean G. β€” PrimeXBT Rep
2 weeks ago

Hey there Chaitanya K.,

We greatly appreciate you taking the time to share your experience with us. Your feedback is invaluable in helping us improve our services and ensure a seamless trading experience for all our users.

We are delighted to hear that your buy-limit orders were executed accurately during a volatile market moment. This is a testament to our commitment to providing precise order execution, especially during sudden price movements. We are constantly working to maintain this standard across all instruments, and your feedback is instrumental in this process.

If you have any further feedback regarding order types or trading conditions, feel free to let us know. Our team is always here to support your trading journey.

Kind regards,
The PrimeXBT Team

South Africa
1 review
0 helpful votes
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Maximizing my gains
December 6, 2025

This cool what they've done with their fees. Maker fee 0.01%, spreads close to 1 pip, I could trade and switch between markets, making super gains. Primexbt showed class here/

Date of experience: November 26, 2025
Sean G. β€” PrimeXBT Rep
2 weeks ago

Hey there Thulani N.,

Thank you so much for your review.
It's an honour for us to be the reason for your trading success.

You correctly noted that our low trading costs were intended to maximize our traders' gains. We understand how important it is to offer accessible spreads and commissions across all markets. For example, we charge only a fixed 0.01% maker fee and a maximum 0.045% taker fee for crypto futures, making it one of the lowest offers in the industry. At the same time, we don't forget about our CFD assets, offering spreads as low as 0 pips, along with the standard overnight funding rate.

We're happy to have you as a part of our community. Thank you for your choice!

Kind regards,
The PrimeXBT Team

Brazil
1 review
0 helpful votes
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Once climbed on the vip tier, I could open nice positions with a better confirmation, with much lower fees! Of course it's not the same as it was with limit orders, but increased winrate worth. How I could go with another mode, different than crypto futures. Everything is nice about it: fees, platform, leverageU_U

Date of experience: November 25, 2025
Sean G. β€” PrimeXBT Rep
2 weeks ago

Hello Ivo D.,

Thank you very much for your kind feedback.
We’re really happy you found crypto futures trading on our platform cost-effective and convenient.

Indeed, crypto futures mode is something we’re proud of. By implementing one of the lowest costs in the industry and powerful trading tools, such as TradingView charts, order book, and flexible leverage options, we tried our best to make it distinctive. Once a certain monthly volume is reached, our traders can unlock VIP trading conditions, including lower taker fees, tighter CFD spreads, priority support, and instant payments.

It’s great that you can reach such heights and achieve VIP status. Carry on a good job, while we’ll be next to you with anything you need for beneficial trading.

Kind regards,
The PrimeXBT Team

Argentina
1 review
0 helpful votes
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Main advantage
December 3, 2025

I opened an acc here bc of their unique concept of providing access with great trading terms to traditional markets and to the crypto markets with a pretty good leverage ratio!

Date of experience: November 23, 2025
Sean G. β€” PrimeXBT Rep
2 weeks ago

Hi there Benjamin L.,

Thanks for calling that out!

Our goal has always been to give traders the best of both worlds: strong trading conditions on traditional markets and flexible, high-leverage crypto trading, all in one place.

Glad to hear this mix worked as the main advantage for you. If you ever have questions about any market or feature, we’re always here to help!

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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The longevity
December 3, 2025

They've been here since 2018 which is impressive for crypto exchanges. Most of them usually go bankrupt after 2-3 years, so far so good, but I'd like to see lower funding rates!

Date of experience: November 23, 2025
Sean G. β€” PrimeXBT Rep
3 weeks ago

Hello there Eshan V.,

We are truly grateful for your recognition of our long-standing presence in the industry. Thank you.

Since 2018, PrimeXBT has remained committed to providing a secure and efficient trading environment for all clients. We appreciate your feedback regarding funding rates, it’s a valid point, and our team continuously reviews trading conditions to ensure they remain competitive and balanced for various market situations. Your input helps us improve further.

If you have any questions about anything, please don't hesitate to contact us at any time. We are always here to assist you!

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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Instant payments
December 3, 2025

Couldn't get better than this! I am new to crypto transfers and can say withdrawals using crypto are like withdrawing from an ATM! πŸ˜€ great job primexbt!

Date of experience: November 23, 2025
Sean G. β€” PrimeXBT Rep
3 weeks ago

Hello there Pranav T.,

Thanks a lot for the great feedback!

We’re really happy to hear that your first crypto withdrawal experience felt smooth and β€œATM-level” instant. That’s exactly the kind of simplicity we aim for. Our team works hard to ensure crypto payments are quick, predictable, and frustration-free, especially for new traders using blockchain transfers.

If you ever need help choosing the right network or want tips on optimising fees and speed, feel free to reach out. We’re always here to assist!

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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The market eventually
November 28, 2025

Primexbt platform is perfect for trading crypto futures. Having crossed and isolated margin modes is a must! As you know, risk is the only honest metric in crypto, if you ignore risks, the market eventually will wipe your deposit. After one of the biggest dumps in October, I'm not going to put all my deposit into trades anymorep.

Date of experience: November 18, 2025
Sean G. β€” PrimeXBT Rep
3 weeks ago

Hi there Tej W.,

Thank you for sharing your opinion - that’s a very grounded mindset!

Risk management is crucial for distinguishing between short-term luck and long-term success, especially in crypto futures trading. It’s great to hear that you’re maximising the platform’s margin options. Both crossed and isolated margins were specifically designed to provide you with that level of control.

Stay disciplined, and thank you for trading with PrimeXBT!

Kind regards,
The PrimeXBT Team

Pakistan
1 review
0 helpful votes
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Crypto payments
November 27, 2025

I wasn't using crypto payments until recently. This was my first platform for crypto transfers, and I was surprised by how easy and fast it was.

Date of experience: November 17, 2025
Sean G. β€” PrimeXBT Rep
3 weeks ago

Hi there Parvez S.,

Glad to hear that your first experience with crypto payments went smoothly!

We’ve worked hard to make deposits and withdrawals as quick and straightforward as possible, even for traders new to crypto.

Thanks for giving it a try, and welcome to the world of faster, borderless payments!

Kind regards,
The PrimeXBT Team

Pakistan
1 review
0 helpful votes
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Vip campaign
November 24, 2025

The discounts are actually a lot, like it can get up to 70% for futures and 50% for pxtrader assets, but the turnovere requirement is a bit too high :/ seems like only high volume players can get to vip2. But at the same time, vip1 seems reasonable, and just 0,01 always on maker fee is commendable thing.

Date of experience: November 15, 2025
Sean G. β€” PrimeXBT Rep
4 weeks ago

Hello Omar J.,

Thank you for your comment.

We appreciate your positive feedback regarding our VIP program. This program is specifically designed to reward our most active traders.
As you correctly noted, our customers can access additional benefits through the program. For example, VIP1 members receive a 0.03% taker fee, while VIP2 members benefit from a 0.015% taker fee in crypto futures modes. On PXTrader, the spread discount can reach up to 50%. Furthermore, there are special discounts for crypto-to-crypto and USD-to-crypto exchanges, with savings of up to 15%.
At PrimeXBT, we are committed to providing the best trading conditions and platforms to ensure a seamless trading experience.

If you have any questions, please do not hesitate to contact us.

Kind regards,
The PrimeXBT Team

South Africa
1 review
0 helpful votes
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Go-to for regular traders
November 24, 2025

If you ask me about this memeber of the industry... good enough - id say... just don't forgert to keep an eye on spreads
Trading commodities for the most part - no unexpected fees, feeling comfortable with my crude oil trades, even in light of this craziness about toppling Maduro

Date of experience: November 15, 2025
Sean G. β€” PrimeXBT Rep
4 weeks ago

Hello Andile T.,

Thank you for taking the time to share your view on our company! We truly appreciate your positive feedback.

It is fantastic to hear that you feel at ease trading Crude Oil with us! As a multi-regulated brokerage, we take great pride in offering our traders a wide range of trading instruments, from forex currency pairs to crypto futures. Our goal is to empower our traders by providing as many opportunities as possible, and your encouraging words inspire us to work even harder to enhance your experience.

Should you have any questions or suggestions, our customer service team would be more than willing to listen and help! Do not hesitate to get in touch.

Kind regards,
The PrimeXBT Team