I had the unfortunate experience of dealing with a company by the name of Prime Vacations International. They have a location in Boca Raton FL, and supposed corporate offices in Miami FL. (Which doesn't answer calls, nor is anyone physically in the office.)
Their initial contact was by phone stating a great give away vacation with NO SALES OR PURCHASE INVOLVED. Of course once you arrive that immediately changes. I will admit on paper their presentation looks good, but I encourage anyone whom they contact to look at their reviews, which I did, they were pretty bad in regards to billing and delivery of service. When I pointed this out, Shawn the representative, he quickly explained it away, saying with the volume of business they do it is only reasonable that they have 33 complaints with the BBB. Needless to say that because of my naivete, impulsivity, excitement, and the craftiness of this company I was roped in. I remember seeing I had a 3 day cancellation option, so I figured I had time to investigate further before fully committing. The problem with that is I was not given access to the online membership until 2 days after the cancellation date. When I thought about this, I immediately contacted Prime Vacations International to cancel. I was then told that their was an exception to me being able to cancel and the plan I signed up for was not eligible for cancellation. I knew that when you make a purchase of $2500 (most people paid a lot more) I have a right to cancel, especially if I haven't been given full access to what I purchased. I got tired of no calls backs or responses so I went down to Miami to what was supposedly their corporate headquarters only to discover that no one was there, nor did the receptionist of the entire floor know when someone would be there. Immediately I knew that the so called headquarters was nothing more than a ruse. I wasn't permitted to go to the actual office, which was probably a broom closet if it even existed at all. I left the program ( a bunch of paperwork and a couple of brochures) with the receptionist and took a picture with her holding it. I then filed a complaint with the BBB, which did get a response from the company, they offered me the option of no longer being responsible for the balance due, but wanted to keep my deposit of $1000 for a plan that I no longer had in my possession. I have since reported fraud to my credit card company. My next move is to get in touch with consumers affair. This company is nothing more than a bunch of scammers who make it their business to defraud people out of their hard earned money.