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  • Prestige Flowers

Prestige Flowers

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Overview

Prestige Flowers has a rating of 1.03 stars from 417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Prestige Flowers most frequently mention customer service, next day, and royal mail problems. Prestige Flowers ranks 231st among Flower Delivery sites.

  • Service
    137
  • Value
    134
  • Shipping
    129
  • Returns
    92
  • Quality
    121
Positive reviews (last 12 months): 0%
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Negative
41
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Written 3 emails, one to courier service and two to 'customer service' no reply as yet.
  • I have had an awful experience with Prestige Flowers.
How would you rate Prestige Flowers?
Top Positive Review

“For my sister.”

Sarah H.
4/1/21

I do not understand the bad reviews on here. I ordered flowers for my sister who has had a bad time recently, the flowers (and chocolates) arrived on time and they were beautiful. Thank you prestige, for helping me brighten my sisters day. I gave you 5* and will definitely use you again.

Top Critical Review

“Worst service”

leah S.
3/9/24

Sent flowers to my mother for her birthday. Their website allows you to pick a date for delivery - which seems pointless. Birthday was on Thursday, it's Saturday and still no one from this company can tell me when she will get the flowers… if she gets them. But they do insist on reminding me of their t&cs to protect themselves. Wish I had of known about all these complaints before ordering through them!

Reviews (417)

Rating

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Reviews that mention popular keywords

customer service (151) prestige flowers (99) day delivery (55) delivery date (17)
Thumbnail of user lorrainec170
Lorraine C.
1 review
3 helpful votes
“Disappointed”
March 13th, 2019

My son who lives in America sent me flowers for my birthday and was promised they would get to me on my birthday as I was going to be away for a couple of days. We were both gutted they didn't arrive to the following day and were left at our front door to the elements!. Flowers were nice and fresh though thanks to our neighbour who took them in until I got home. I dread to think what state they would have been in..

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Helpful  (3)
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About the business

Prestige Flowers is voted #1 for next day flower delivery and Review Florist UK Editor's Choice. Flowers delivered with FREE chocolates. Free delivery on select bouquets.

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