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Whitepages Premium

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Pakistan
1 review
1 helpful vote
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SCAM
November 16, 2020

This is bull $#*! database i spent money and and still unable to login to white pages. Also sent email to their customer support and i never see their response.

Date of experience: November 16, 2020
Colorado
2 reviews
15 helpful votes
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I ran lookups on two cell phone numbers, mine and my wifes, both of us have had the same numbers for nearly 15 years. In both cases a small amount of the info was correct, but lots of it was info from other family members. Stating incorrect past residences, and all kinds of other wrong info.

Date of experience: February 27, 2020
Texas
1 review
9 helpful votes
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I asked for information about my brother-in-law. What was returned was an address for him that said he had lived at this address for 22 years. I don't know if he lives there or (I would think for $10 that would be a minimum of current correct address) not. He has certainly not lived there for 22 years. Other places he lived were Frankston, TX; Gainesville, FL, New Jersey, etc.

Date of experience: July 28, 2019
Illinois
1 review
14 helpful votes
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I was looking for a cell number for an old friend, I searched the basic white pages site. They had my friend listed but the cell phone information was redacted. They stated I would need to sign up for their premium service to obtain this information. I signed up and paid, but they did not provide any cell number information, they didn't really have it, it only appeared that they did. Waste of $5.

Date of experience: November 22, 2019
South Carolina
1 review
11 helpful votes
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A Joke
May 24, 2020

Paid over one hundred dollars for premium package. After getting it I find out I only have a short amount of look up. It gives you very small amount of information and tells you that you have to pay more to unlock more. Within a month you can't even access the people that you paid to do a search on. All of the information disappears and you have to pay again to see the same information. Less than a month and I can't do anymore searches but it says that I have a year membership. CAN YOU SAY T H E I V E S!

Date of experience: May 24, 2020
Pennsylvania
6 reviews
16 helpful votes
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All wrong
February 1, 2020

Saw the right address name and age. Hit the key all of a sudden name changes address changes to a new state and age change to 20 years older. Called the help number and told yeah that happens but we aren't a scam site. I dissagree.

Date of experience: February 1, 2020
Washington
1 review
0 helpful votes
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What a scam!
February 21, 2021

I did a "reverse phone number" search and it stated it's a landline but I could purchase the "Premium" service for $4.99 a month to get more information on the phone number (name possibly and address, at least the state it's from). So I purchased the Premium package. I put in the same number that for FREE stated it was a landline and now it states "There is no information on that phone number"! I'm thinking I did something wrong so I put in my phone number and it brings up someone else's name, address etc! I entered our other (3) phone lines on our account and they ALL bring up other names! We've had these phone numbers for over (2) YEARS! I call Customer Service and he states they have no control over "when" they'll get updates to the information on the phone numbers! What! Why am I paying you for BAD information? "If" I had gotten information on the original number I was seeking NOW I cannot trust I'm getting the updated info. Plus remember I was given more information on that number when I searched for free (it was a landline)! WHITEPAGES IS A SCAM! DON'T BUY!

Date of experience: February 21, 2021
New Mexico
6 reviews
7 helpful votes
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They are the most accurate and will remove false information without a fight. They take honesty to a new level. You should trust and rely on them. THEY ARE ALSO POLITE.

Date of experience: July 19, 2021
Nevada
1 review
16 helpful votes
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Looking for a cousin and thought I had found him. Numbers and address wrong or old. Said his mom was 9 yrs older than him. 2nd and final time I'll use this site.

Date of experience: July 23, 2019
New York
2 reviews
1 helpful vote
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NOPE
September 8, 2020

Offers very very little, most you can find for free. It's a ploy to get you to buy more expensive services

Date of experience: September 8, 2020
Florida
1 review
0 helpful votes
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False info
September 17, 2020

I paid to get a check on a specific person in NC and it gave me a background check on a deceased person on the other side of the country

Date of experience: September 17, 2020
California
1 review
7 helpful votes
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HORRIBLE CUSTOMER SERVICE
November 23, 2019

I purchase a package, didn't receive information that i was looking for

Representative by name Kamelia and even her supervise OBRAIN were extremely unprofessional and rude
THIS COMPANY SCAMMING PEOPLE BY RUNNING FAKE AD '' MONEY BACK GUARANTEE"
STAY AWAY FROM THIS COMPANY

Date of experience: November 23, 2019
Georgia
1 review
2 helpful votes
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THIS IS A CAM!
May 27, 2020

DO NOT PAY FOR THIS SERVICE! I paid for the $99.99 (500 lockups) after 40 lockups it was asking for an upgrade to continue. They count each time your curser touch the screen as a lookup. In the first place they are illegally selling private data and scamming you on top of it all. DO NOT WASTE YOU MONEY!

Date of experience: May 27, 2020
Texas
1 review
2 helpful votes
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Garbage Lookups
July 14, 2020

Most lookups come back with "no information found" yet they still charge for each search. Total waste of time and money. Their response amounts to "so what? Too bad!"

Date of experience: July 14, 2020
California
1 review
0 helpful votes
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RIP OFF SPECIALTY
February 21, 2023

Charge my card stating on file, lying, thieving, piece sheet hoe, you scammed it off the phone, fuqu

Date of experience: February 21, 2023
North Carolina
1 review
14 helpful votes
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Scam
September 7, 2018

Don't do it! All u get is a name, phone number, and address- things you could probably find out with a search at the courthouse!

Date of experience: September 7, 2018
Colorado
1 review
9 helpful votes
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Seriously they say they will provide more information but do not... stay away... find another site. Anything has to be better.

Date of experience: May 9, 2020
New York
1 review
15 helpful votes
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Scam, double-charge
March 7, 2019

Stealing cards and double-charging them! Be careful even when outside of the US. Be prepared to dispute.

Date of experience: March 7, 2019
Arizona
1 review
2 helpful votes
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IF I COULD GIVE THIS REVIEW 0 STARS, I WOULD. THEY SELL YOU A DIFFERENT PRODUCT AND THEN REFUSE TO REFUND YOU FOR THE WRONG PRODUCT. THEY ALSO CHARGE YOU TWICE. STAY AWAY FROM THESE SCAMMERS.

Date of experience: May 30, 2020
Massachusetts
1 review
3 helpful votes
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I just joined Whitepages Premium and found every phone number I needed was out dated or not the right number. DO NOT WASTE YOUR MONEY. There must be a better than Whitepages Premium!

Date of experience: July 18, 2020

Overview

Whitepages Premium has a rating of 1.2 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Whitepages Premium most frequently mention and phone number. Whitepages Premium ranks 120th among People Search sites.

service
6
value
7
shipping
2
returns
4
quality
7