• PowersportParts.net

PowersportParts.net

Is this your business?

Overview

PowersportParts.net has a rating of 4.6 stars from 302 reviews, indicating that most customers are generally satisfied with their purchases. PowersportParts.net ranks 15th among Motorcycle Parts sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Dave answered all questions, excellent customer service.
  • i clicked the paypal checkout at the end and it refreshed the page asking me to please choose a payment method.

Critical highlights

  • Don't have the option for separate billing address vs shipping address...probably won't order again unless I have to
  • shopping experience feels like this is some high school drop out running the operation out of the back of his garage.
How would you rate PowersportParts.net?
Top Positive Review

“Not a scam!”

Anton K.
4/14/24

I was very suspicious initially since they had the lowest price on Shoei RF1400 i could find online. Website doesn't look super trustworthy but i bit the bullet and placed an order. I used paypal just to be safe so i could get a refund if something went wrong. They shipped my helmet next day and 3 days later it arrived brand new without any issues! This is not a sponsored or paid review, so if you're not sure if it's a scammy website, then don't worry it's a legit website.

Top Critical Review

“It is tiresome dealing with this company..”

Gary H.
5/29/20

It is tiresome dealing with this company.. no contact made at ANYTIME.. you have failure to launch (with me.) Gary Harvey *******744

Reviews (302)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (15) billing address (7) payment method (6) great prices (8) shopping experience (4) phone number (4) great service (7) web site (6) good price (13) part number (4) shopping cart (3) use paypal (3)
Thumbnail of user ronr151
ron r.
1 review
0 helpful votes
August 25th, 2017
Verified purchase

I have been trying to order the rear rotor for my 1985 BMW K100. There no indication anywhere (that I could see) in the description of this rotor if it is the rear or the front?? I'm hoping that I got the right one, based on my own research on other sites.
If you could validate this for me it would be greatly appreciated. Thank you

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Tom B.
1 review
0 helpful votes
December 5th, 2016
Verified purchase

To difficult to get the transaction completed. If I pay with Paypal there is no reason I should have to sign in...all of the info is available already.

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dustin j.
1 review
0 helpful votes
September 14th, 2014
Verified purchase

less information on fitment compared to other sites concerning metric bikes. had the best price for the product that i'm looking for. that makes me a little nervous, but the store has a good rating, so i'm rolling the dice.

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Joe B.
1 review
0 helpful votes
February 16th, 2015
Verified purchase

It is really lame that we have to sign up for your parts place when we could handle it all with simply going PayPal. What's the point of wasting time by signing up for even more newsletters etc, when clicking PayPal would have done it all. Weak........

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Mike E.
14 reviews
8 helpful votes
October 20th, 2014
Verified purchase

Used paypal to pay for my transaction, your site asked me for my billing address, paypal has that on file, integrate your online payment system with paypal like everyone else. it's OK to join the 21st century.

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chris g.
1 review
0 helpful votes
December 1st, 2014
Verified purchase

Once I made the order it took two days for the processing and shipping to start. If you are in a hurry for your parts this could be a problem,also I tried contacting the seller after order was made and was unable to get an answer or responce.

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Robert G.
3 reviews
1 helpful vote
December 1st, 2014
Verified purchase

The navigation was definitely the first issue.Lol.Anytime I would click "Next Page" it would take me back to the beginning of my search.Hell.. I even switched devices and it did the same thing. Also,I had to "re-enter" my email 17 times during checkout...because it wouldn't recognize it the first time as a legit email. To be honest, all I did was copy and paste my email 17 times... what was different about the 17th copy and paste? Lol.

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Jerry M.
3 reviews
0 helpful votes
February 2nd, 2016
Verified purchase

Website is not user friendly in terms of billing and shipping part which resulted me in using my Paypal account.

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Mark U.
8 reviews
2 helpful votes
January 3rd, 2016
Verified purchase

Spent the better part of an hour on the website. Only 1 item out of many was available for purchase. Disappointed.. waste of time.

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Tanya M.
1 review
0 helpful votes
July 15th, 2016
Verified purchase

I needed to place a "drop ship" order. I did not want to send this order to where i am located in Sherburne NY. I wanted this to ship to CA, but your page would not let me put a different "BILLING ADDRESS" than the "SHIPPING ADDRESS.

That makes ordering very inconvenient in the long run for us. We have to receive it and then ship it out to our site in need.

Thumbnail of user markz58
mark z.
1 review
0 helpful votes
May 17th, 2016
Verified purchase

No customer service. no one answers the phone or calls back. ergo, not possible to ask product questions.

web site is broken. shows embedded java code on some pages.

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Brent G.
1 review
0 helpful votes
May 23rd, 2015
Verified purchase

Your website won't allow a separate shipping address at checkout. I tried both FireFox and Chrome with no difference in behavior. I can only hope that your order fulfillment staff will be able to correct this issue based on the email I sent in response to the order confirmation.

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Christine I.
1 review
0 helpful votes
February 22nd, 2015
Verified purchase

good price. You can tell item wasn't in stock that item took 4 days to ship. But once shipped item was received in a timely manner. Would just like to know if it's in stock before ordering.

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Chad B.
2 reviews
0 helpful votes
February 26th, 2015
Verified purchase

Check was redundant. Pay pal already has my shipping and billing addy. Took me four time before check out was successful.

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Carl P.
1 review
0 helpful votes
April 9th, 2015
Verified purchase

It took a very long time to hear from anyone to verify parts availability. For a business to succeed, good communication and customer service is what makes the purchaser feel confident they're getting a good sale and creates return customers and his friends coming to you as well.

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quintin d.
1 review
0 helpful votes
September 9th, 2015
Verified purchase

I tried to check out 4 times before it went thru. I hope I didn't order 4 times. I only got 1 confirmation

Thumbnail of user richardl290
Richard L.
1 review
0 helpful votes
August 15th, 2015
Verified purchase

your site is very confusing at checkout, even now I wonder how many times I paid for my order since I had to make multiple payment attemts.

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JAMES A.
4 reviews
0 helpful votes
April 7th, 2019
Verified purchase

It said on your site that you had three of the Mustang seats in stock. I ordered one, then a day later was told your warehouse stated they are out of stock. Your website needs to show real time data. I made plans to have the seat before Bike Week, so I ordered it, only to have it cancelled. Not cool!

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Mark f.
1 review
0 helpful votes
February 14th, 2018
Verified purchase

Not good first order I got was used and not new as was to be how ever they did replace with additional wait time very disappointed.

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