• PowersportParts.net

PowersportParts.net

Is this your business?

Overview

PowersportParts.net has a rating of 4.6 stars from 302 reviews, indicating that most customers are generally satisfied with their purchases. PowersportParts.net ranks 15th among Motorcycle Parts sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Dave answered all questions, excellent customer service.
  • i clicked the paypal checkout at the end and it refreshed the page asking me to please choose a payment method.

Critical highlights

  • Don't have the option for separate billing address vs shipping address...probably won't order again unless I have to
  • shopping experience feels like this is some high school drop out running the operation out of the back of his garage.
How would you rate PowersportParts.net?
Top Positive Review

“Not a scam!”

Anton K.
4/14/24

I was very suspicious initially since they had the lowest price on Shoei RF1400 i could find online. Website doesn't look super trustworthy but i bit the bullet and placed an order. I used paypal just to be safe so i could get a refund if something went wrong. They shipped my helmet next day and 3 days later it arrived brand new without any issues! This is not a sponsored or paid review, so if you're not sure if it's a scammy website, then don't worry it's a legit website.

Top Critical Review

“It is tiresome dealing with this company..”

Gary H.
5/29/20

It is tiresome dealing with this company.. no contact made at ANYTIME.. you have failure to launch (with me.) Gary Harvey *******744

Reviews (302)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (15) billing address (7) payment method (6) great prices (8) shopping experience (4) phone number (4) great service (7) web site (6) good price (13) part number (4) shopping cart (3) use paypal (3)
Thumbnail of user antik100500
1 review
0 helpful votes
April 14th, 2024
Verified purchase

I was very suspicious initially since they had the lowest price on Shoei RF1400 i could find online. Website doesn't look super trustworthy but i bit the bullet and placed an order. I used paypal just to be safe so i could get a refund if something went wrong. They shipped my helmet next day and 3 days later it arrived brand new without any issues! This is not a sponsored or paid review, so if you're not sure if it's a scammy website, then don't worry it's a legit website.

Tip for consumers:
Not a scam. Legitimate business.

Products used:
Motorcycle helmet.

Value
Shipping
Thumbnail of user nicholasr397
1 review
0 helpful votes
February 14th, 2020

I ordered a starter and an extremely great price. I was excited to find this company and purchase more from them. Turns out, they made a mistake on the price. Instead of honoring the price like more reputable companies do (Amazon), they decided to send me an email full of lies stating the product is out of stock and they don't have an ETA of when they will get more, so they kindly will cancel my order. Only thing, they're database stated that they had 7 starters in stock. DBMS systems are really efficient these days and being off in inventory by 7 simply doesn't happen. Instead of yelling lies to your customers, own up to your mistake.

Thumbnail of user patrickp106
Patrick P.
1 review
0 helpful votes
June 9th, 2015
Verified purchase

So far so good - easy to find stuff on the site, great prices. Hopefully shipping is quick and the product is correct (picture shows black even though the part is silver).

Thumbnail of user douglasw54
Douglas W.
2 reviews
0 helpful votes
June 16th, 2015
Verified purchase

Your price is the best. Even better than the sale price on the Rox website. Free shipping is excellent. I estimate the correct part will arrive in tact when requested, aside from a delivery mishap.

Thumbnail of user williami20
William I.
5 reviews
0 helpful votes
May 11th, 2015
Verified purchase

I am very satisfied with the way they handled this transaction. I did experience a shipping issue but it was not the fault of the vendor. The shipping company was responsible. I would do business with these guys again. Price was great order shipped within a reasonable period of time. Not much more you ask for. Customer service handled the issue with UPS too.

Thumbnail of user bobbyh49
bobby h.
1 review
0 helpful votes
June 3rd, 2015
Verified purchase

Great price, couldn't tell you about shipping, I was gone on vacation when it arrived. Product was new & sealed.

Thumbnail of user rogers178
Roger S.
1 review
0 helpful votes
May 18th, 2015
Verified purchase

I was extremely impressed with the whole process, start-to-finish. I also received my order much quicker than I expected. Thank you!

Thumbnail of user christinei13
Christine I.
1 review
0 helpful votes
February 22nd, 2015
Verified purchase

good price. You can tell item wasn't in stock that item took 4 days to ship. But once shipped item was received in a timely manner. Would just like to know if it's in stock before ordering.

Thumbnail of user jimr215
Jim R.
1 review
0 helpful votes
May 14th, 2015
Verified purchase

I had to call to see if my order had shipped since the ad said orders usually ship the same day, I waited 5 days then called

Thumbnail of user rogerr77
Roger R.
1 review
0 helpful votes
May 23rd, 2015
Verified purchase

Excellent, except, I wanted to send my item to a different location that billing address and the website would not allow me to select a different ship to address.

Thumbnail of user brentg32
Brent G.
1 review
0 helpful votes
May 23rd, 2015
Verified purchase

Your website won't allow a separate shipping address at checkout. I tried both FireFox and Chrome with no difference in behavior. I can only hope that your order fulfillment staff will be able to correct this issue based on the email I sent in response to the order confirmation.

Thumbnail of user garyl224
Gary L.
1 review
0 helpful votes
May 21st, 2015
Verified purchase

I have pay pal Why do you make give you all this dam info over the internet I don't need your spam pleas take off any list I just put myself on. and if you want a happ customer get the stuff in the mail. You asked.

Thumbnail of user mercedesl7
Mercedes L.
1 review
0 helpful votes
May 13th, 2015
Verified purchase

David was really helpful with making sure I was getting the item I was looking for. Really quick shipping.

Thumbnail of user donniec25
donnie c.
1 review
0 helpful votes
March 5th, 2015
Verified purchase

overall was great communication as I had to return the first item due to an incorrect part number- return was easy and no big deal- thanks

Thumbnail of user tomk180
tom k.
1 review
0 helpful votes
March 16th, 2015
Verified purchase

website navigation seemed to display incomplete search results and needed to look around to find exactly what i needed

Thumbnail of user shawnb90
shawn b.
1 review
0 helpful votes
May 19th, 2015
Verified purchase

Tried to call multiple times but couldn't get a rep on the phone was my only isssue. Other than that, great prices!

Thumbnail of user katyc20
Katy C.
1 review
0 helpful votes
February 19th, 2015
Verified purchase

I really wish y'all had Saturday hours - I am in Kyle and would happily drive to Pflugerville to pick up parts for my bike!

Thumbnail of user geneb67
Gene B.
3 reviews
0 helpful votes
February 18th, 2015
Verified purchase

Wonderful experience. Best prices around. Shipped immediately. Got free super saver shipping and actually came faster than expedited shipping. This will be my go to company for future custom parts.

Thumbnail of user jeremyp59
Jeremy P.
1 review
0 helpful votes
February 17th, 2015
Verified purchase

You had what I needed and the purchase was easy... to top it off you beat every competitor by 40.00 DOLLARS!! I have been shopping for these handlebars for 3 weeks with minimal results...Il check you guys first EVERY time, from now on.

Thumbnail of user chadb83
Chad B.
2 reviews
0 helpful votes
February 26th, 2015
Verified purchase

Check was redundant. Pay pal already has my shipping and billing addy. Took me four time before check out was successful.

Thumbnail of user michaels1002
Michael S.
3 reviews
1 helpful vote
March 3rd, 2015
Verified purchase

I stumbled upon you guys and wish I would have known earlier about you as I like to buy local and living down the road from your warehouse I consider local. Thanks

Thumbnail of user josephv52
joseph v.
1 review
0 helpful votes
February 23rd, 2015
Verified purchase

A little slow with communication, but overall a good transaction. I understand there was a weather event going on, so allowances should be made. Great price on the product and received as ordered. Cheap standard shipping as well ( I drop shipped it to a friend in the U.S. - the canadian shipping was not a great price for these small items, but would have been good for a larger order ).

Thumbnail of user freda67
Fred A.
1 review
0 helpful votes
April 19th, 2015
Verified purchase

Everthing was fine... EXCEPT for the check-out process! I have NEVER had some much trouble using PayPal as I did on your site.

Thumbnail of user paulm614
Paul M.
1 review
0 helpful votes
May 28th, 2015
Verified purchase

I ordered an incorrect part - I contacted Powersportparts & was taken care of very well
thank you!!

Thumbnail of user tome270
Tom E.
1 review
0 helpful votes
August 5th, 2020
Verified purchase

was on waiting list for an air filter.
Dave let me know it was in.

Awesome customer service
Thanks Dave

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4.6
302 reviews
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