• Powerful Signal

Powerful Signal

Overview

Powerful Signal has a rating of 4.83 stars from 1,224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Powerful Signal most frequently mention customer service, tech support, and cell phone. Powerful Signal ranks 2nd among Mobile Accessories sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 95.2%
Positive
20
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

  • *** and the team in Utah know the business and understand the value of above grade customer service.

Critical highlights

No critical highlights yet

How would you rate Powerful Signal?
Top Positive Review

“Great product!”

Troy L.
1/17/24

This company is amazing. I had my cell booster here in 3 days and it works great. I am very satisfied. I've been telling all my fishing buddies about it and have quite a few who are interested in buying.

Top Critical Review

“Mounting issues”

Jeff W.
12/23/23

I'm having a difficult time finding a location to mount the antenna. The clamps and mounts only work on a vertical brace, not a horizontal brace.

Reviews (1,224)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (29)
Thumbnail of user troyl267
1 review
1 helpful vote
January 17th, 2024
Verified purchase

This company is amazing. I had my cell booster here in 3 days and it works great. I am very satisfied. I've been telling all my fishing buddies about it and have quite a few who are interested in buying.

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Troy: We’re thrilled that your cell signal booster solution is working well for you! Thank you so much for the positive review and recommendation. If you ever have any questions about your booster or if you need any technical help, please don’t hesitate to contact us—we offer lifetime support on your purchase!

Thumbnail of user nealw19
Neal W.
1 review
9 helpful votes
March 26th, 2014
Verified purchase

Although I did read and understand that the company would charge a 10% restock fee it doesn't make since to do that when the customer explained that the product didn't work in the area. I also asked if there anything better that I could pay the difference

Thumbnail of user brucef53
Bruce F.
1 review
9 helpful votes
July 4th, 2020
Verified purchase

Too early to answer these questions as I do not have item, and just ordered it a few minutes ago. Will know these these answers when we receive the product and can try it out.
We did have problems ordering on your site, as your web site would not select carrier, and we had to use another smartphone for some reason as it would not add or even show any carrier options or let the user see or select any carriers on my husband's phone? Mine worked for some reason? No matter how many times we tried! Thought you might want to know for the sake of your other customers who only have one way to try ordering.
Thank You

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for leaving a review and for letting us know about the difficulty you had placing an order with your phone. I sincerely apologize that you had a problem with our site! If you wouldn't mind, could you please reach out to me at mike [AT] powerfulsignal.com and let me know what kind of phone you have (iPhone, Android, etc.) and what web browser you were using on your phone? That would help us troubleshoot the problem and hopefully find a solution. Thanks! — Mike

Thumbnail of user billyrh
1 review
0 helpful votes
April 14th, 2024
Verified purchase

Works better than expected. It works where the needed to be

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

We’re thrilled that our magnet mount has exceeded your expectations! Thanks for leaving a positive review. — Powerful Signal

Thumbnail of user bremondm
1 review
0 helpful votes
October 6th, 2023
Verified purchase

Installed and has improved our cellular strength enough to receive phone calls now.

Thumbnail of user timc1601
1 review
0 helpful votes
March 6th, 2024
Verified purchase

I received my order within 3 to 4 days of placing my order.

Thumbnail of user lacyc56
1 review
1 helpful vote
June 20th, 2023
Verified purchase

If you need a signal booster definitely go with powerful signal wow! Everything from the beginning finding out which one to get to when our order was received the boaster was missing the box had been damaged in shipping and powerful signal took care of filing issue with UPS and even overnighted me the part. Holland along with the supervisor both were amazing
They have tech support if it's needed
And was able to have SAt man come install
Wow don't hesitate to go with this company you won't regret it

Tip for consumers:
Our cell coverage went from uh nothing to now 3-5 bars even with Verizon wow !!!!’n

Products used:
Sure call fusion 5X

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for leaving a review of experience working with Powerful Signal, Lacy! We’re glad to hear that your SureCall Fusion5X system is working so well grateful we were able to help you with your missing part. If you ever have any questions or need any help with troubleshooting your system, please don’t hesitate to call us!

Thumbnail of user chuckw53
1 review
7 helpful votes
May 9th, 2018

I was lead to believe that the amplifier had 4 connections that lead to indoor antennas which meant the same amps to each antenna I phoned prior to spending that amount of money no photos are made available of inside the cabinet when in fact you pay and enormous amount of money for a metal cabinet with a amplifier with ONE connection for a indoor antenna leading to a FOUR WAY SPLITTER what a ripoff stay away you can get the amplifier with cable etc. a lot cheaper than I did and I would never split a signal 4 ways with a single connection coming out of a amplifier

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

We apologize, Chuck, that you feel our sales representative misled you about the Office Pro system. Almost all Wilson Electronics amplifiers have one inside antenna port; splitting that port four ways is a common technique used by systems integrators that greatly expands the coverage area with minimal signal loss. The kind of system you're thinking of—one with four individual amplifiers and four antenna ports—is available from Wilson, but it costs four to five times what our Office Pro system does. If you have any questions or concerns about your system's performance, please don't hesitate to contact us at (866) 912-3444.

Thumbnail of user chipg56
1 review
1 helpful vote
June 8th, 2023
Verified purchase

Support is next to none!
Great products and people that you can trust when you call them.
Would recommend to anyone in need of a cell booster products.

Products used:
WilsonPro Enterprise 4300

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks so much for taking the time to leave a review of your purchase and customer support experience, Chip! Please don’t hesitate to contact us if there’s anything else we can help you with—we offer lifetime support on your system.

Thumbnail of user chriss4534
1 review
0 helpful votes
June 11th, 2023
Verified purchase

Good product. Dont have it up completely yet but made a world of difference so far

Thumbnail of user davids11178
1 review
1 helpful vote
November 8th, 2023
Verified purchase

At first glance i thought it might not work, but it did good, it worked in all the areas i lost signal before.

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

We’re glad to hear the solution you purchased from us is working so well, David! If you ever have any questions or need technical support, please don’t hesitate to contact us—you get free lifetime support from us on your purchase.

Thumbnail of user jeffw1875
1 review
0 helpful votes
December 23rd, 2023
Verified purchase

I'm having a difficult time finding a location to mount the antenna. The clamps and mounts only work on a vertical brace, not a horizontal brace.

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Hi, Jeff; thanks for letting us know about the difficulty you’re experiencing. Please give us a call at (435) 634-6800 and one of our representatives will gladly suggest the right mount or other solution that will work with your setup. We offer lifetime support on your purchase, and we’re more than happy to help you!

Thumbnail of user timothyt823
1 review
1 helpful vote
November 3rd, 2023
Verified purchase

Support to pick out a system was excellent and delivery was smooth.

Thumbnail of user frankz520
1 review
1 helpful vote
March 16th, 2023
Verified purchase

Great customer service Brandon Tippets answered all of my questions which led to my decision to purchase the weBoost Drive reach cell phone booster.
Customer service is number one for me and fast delivery was a bonus I will be purchasing again from powerfulsignal.com in the near future.
I recommend anybody who is looking to purchase cell phone signal booster's, antennas or other related products. Powerful signal is highly recommended.
Frank Zappettini
San Jose, Ca.

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for your positive review, Frank! We’re thrilled that you’re happy with your purchase experience. Please don’t hesitate to contact us if you have any questions about setup or troubleshooting—we offer lifetime support on your system.

Thumbnail of user marka2901
1 review
0 helpful votes
June 11th, 2023
Verified purchase

Received very good tech support to help me solve my cell booster cable issue. Good service, high quality gear.

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Glad we could help, Mark! Thanks for your review, and if there’s anything else we can do to help you, please don’t hesitate to contact us!

Thumbnail of user samuelf374
1 review
0 helpful votes
August 3rd, 2023
Verified purchase

Service is better but odd how one phone has service and the other does not

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for leaving a review of your purchase, Samuel! We offer lifetime support on your system, so if you’re having difficulty getting one phone to connect, please feel free to give us a call and let us help you troubleshoot the problem. You can reach us at (435) 634-6800, M–F, 8–4:30 Mountain Time.

Thumbnail of user keving1883
1 review
0 helpful votes
June 15th, 2023
Verified purchase

Ordered on line and picked up at the warehouse. The new antenna improved my system. I'm very happy!

Thumbnail of user leeh189
1 review
14 helpful votes
June 30th, 2018

The metal roof we installed created a "black hole" for cell phone reception inside the home. We had to walk outside to reliably either send or receive texts or make calls. The outdoor dBm strength hovers in the -92 to -114 range. After installation of the Hi Boost 4K system the dBm rose to -12 to -18 for a net gain that exceeded the advertised 60 dBm. Although the increased coverage is largely limited to 1/2 of the house, we now enjoy between 2 to 3 bars and our raincoats have more hang time in the closet.

Thumbnail of user davidp5595
1 review
0 helpful votes
August 27th, 2023
Verified purchase

We have no cell signal in our house, and only 1 bar of signal out on the driveway, so I called Powerful Signal to see if they could help out. The technician was very helpful. We had several email exchanges. He told me how to get the actual signal strength on my iphone, and how to go around the property to find out where the signal was the strongest. Then he recommended a system that he felt would help. It arrived on August 25,2023. I tested it out the next day and I was able to get enough signal inside the house to make and hold calls. I am not finished with my testing and adjusting the antenna (both height and direction), but I feel in the end the system will work for us.

Thumbnail of user lisap2876
2 reviews
1 helpful vote
September 28th, 2023
Verified purchase

I found just the magnetic mount I needed to work with my WeBoost Overland exterior antenna. I chatted online with a customer service agent beforehand to make sure I was ordering something that would work with my WeBoost. The ordering was easy and the mount arrived quickly. Would order from this company again.

Service
Value
Shipping
Quality
Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for leaving a review, Lisa! We’re thrilled that you’re pleased with the service you received and the component you ordered.

Thumbnail of user saulg60
1 review
0 helpful votes
June 1st, 2023
Verified purchase

Easy online ordering! For us, we order same model everytime! Great fast service every time!

Thumbnail of user robinb1422
1 review
0 helpful votes
August 29th, 2023
Verified purchase

We bought this for our cell booster cable for our Sprinter. It works great. It stayed on in very high winds on the open highway. I highly recommend this product.

Thumbnail of user terrys1581
1 review
0 helpful votes
March 20th, 2023
Verified purchase

I would like to say great job, I had no issues and the on line tech was very knowledgeable and helpful. Equipment is easy to install.

Thanks again

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for your review, Terry! We’re glad you had a good experience with our tech support and your installation. If you have any questions or need any help, please don’t hesitate to contact us—you get lifetime support from us on your system.

Thumbnail of user michaelb10874
1 review
0 helpful votes
August 25th, 2023
Verified purchase

It was delivered fast and in good condition. This is a great unit to measure for signal in any RF communication applications.

Thumbnail of user susanakarinaj
1 review
0 helpful votes
October 8th, 2023
Verified purchase

Muchas gracias por todo espero y funcione bien asta pr

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Powerful Signal is the leading industry expert in restoring or improving voice and data cell signal in commercial buildings, homes, and vehicles.

Business History

Since 2007, Powerful Signal has been providing complete, turnkey cell signal solutions that improve wireless voice and data reception in offices and high-rises, warehouses and industrial buildings, retail locations, hotels, hospitals, schools, utilities, government agencies, and large custom homes. We also offer a complete line of preconfigured cell signal booster systems for offices, homes, and vehicles.

We have worked with thousands of clients, from Fortune 500 companies, to national and local government agencies, to businesses of every size throughout the entire United States. Our experience and track record make us the industry leader in improving indoor cellular reception and have earned us the respect of manufacturers and customers.

Powerful Signal’s team of long-term employees have over 50 years’ combined experience in designing and installing cell signal solutions. Our professional staff has a level of knowledge and expertise not found anywhere else in the cellular amplifier industry.

Company Representative

Thumbnail of user mikep444
Mike P.
Content Manager
Typically responds within 4 days
As Powerful Signal’s content manager, Mike is responsible for product management, pricing, reports, and content on Powerful Signal’s website. Mike has worked in the cellular booster industry since 2013, with 2 years’ experience working for Wilson Electronics (manufacturer of the weBoost brand) before joining Powerful Signal.

How do I know I can trust these reviews about Powerful Signal?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Powerful Signal?