Poppy and Peonies

My wife bought this at the end of school last year and never used it till school started in September. The cup holder was new to the market and excellent. The stitching is already coming apart after 100 days of school/use. She carries it to and from her office, doesn't overstuff it, and she contacted the company for a solution to be told there is a 20% off coupon. It has been too long. Yes, the color was a limited-time color, so she purchased it when she knew she wasn't using it. Poor customer service, poor resolution, poor quality.

This was a ridiculous waste of time and probably the 200 people that were in line behind me. People were walking out of your sample sale with garbage bags full. It was akin to a feeding frenzy for the greedy. Only the first 100 or so people had anything to buy. We were there early and waited in line for over 45 minutes. It was not very encouraging for those left with nothing to ever want to return. I don't even want to buy anything from your site now. Why can't people be limited to 4 things max so everyone gets a share. They do this with merchandise at grocery stores and other businesses. The greed in people becomes very apparent at this type of sale. You are enabling this mentality. Last time I consider your product.
SMHenne

I've put an order with them on may 5 2023. In that order I've had a pre order item (at that time I didn't knew that I will only receive my order, all together, when the pre order item will be available). When I made the purchase the item was supposed to be available by mid June, then it was push to end of June. End of June nothing... Finally it was available on the site around July 3rd, now it's July 13 and I'm still waiting for my order to be shipped! This is absolutely not acceptable! I've contacted them a couple of times, always the same boring response, no excuses nothing. DON'T BUY FROM THEM! Now I've asked for a refund, I'm a little afraid to see how that will go...!

This sidekick bag was sent to me today, and it looks horrible. The zipper is all puckered. It looks cheap. I'm sending it back. Super disappointed.

I purchased the Go Getter in November 2024, I didn't start using it until December 2024. Four months in and the snap closure has broken off and the purse straps are cracking. Contacted customer service and I was told in other words sucks to be you as we have a 90 day policy and they offered a 25% discount on a future purchase. Why would they think I would ever want to support them or make another purchase after this experience?! Replied that a discount was not required as I will not be purchasing any more products from them as the quality is awful for the price you pay and the customer service was non existent. I will keep buying less expensive purses and knock offs that will cost me 3/4 of the price that I paid for Poppy and Peonies but will last me 10 x longer.