Popbasement

I've ordered two Funko POP from them accidentally since I mistook their website with another with a similar name and good reviews. The order as they say is delivered in 7-10 business day (ordered on 19th August, today is 18th September) and on my order page nothing changed and says the order is accepted and ready to be delivered. I wrote the support with the email on the website, received some useless information and nothing more. They then changed email address and still no answer from the new one. And in the meanwhile they are updating their silly website with Dragonball pictures. But you know, scammed money will then be spent in medicine...or this is what I hope!