The company exhibits a mixed reputation among its customers. Positive sentiments highlight effective customer service, particularly through individual representatives who have made a significant impact on clients' experiences. However, substantial concerns are raised regarding transparency and additional costs, with customers expressing frustration over unexpected fees and the requirement of costly software before accessing funds. While some users have found success and support, the negative feedback indicates a need for improved communication about fees and investment processes. Overall, the company should focus on enhancing transparency to build trust and satisfaction among its clientele.
This summary is generated by AI, based on text from customer reviews
Do Not Invest. It is just a money grab. They charge you bogus IMF fees on profit. You have no control on amount. They do not tell you in advance. Then there was a software you need to buy before you get the money $4k USD on top of the initial investment and IMF fee. What a joke. Save your self the time, money and headache. Do not do it.
"i recently joined and had the pleasure of using the service of Point Moon Trade. My case was referred to Mrs. Stacey and I was extremely impressed
When i was a newbie, i really lost all my investment because i didn't meet the right platform to invest with, I was at the verge of quitting till i was introduce to this platform and my story changed, i can testify on this platform