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Overview

Rightio has a rating of 1 star from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Rightio ranks 281st among Plumbing sites.

  • Service
    1
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Rightio?
Top Critical Review

“Only gave it a one start as there is no zero”

LISA A.
4/6/23

Can't comment on standard of work as it's never happened. Been messed about by the office for days, now been told my job won't be done before Easter. Shocking customer service go elsewhere would be my advice.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user emmal688
1 review
1 helpful vote
March 10th, 2024

Would not recommend this company. They scammed my 84yr old mum. They charged her almost twice the cost they originally quoted for fitting a new toilet. After they left her central heating had 'coincidently' stopped working, she called them less than 10 minutes after he left & they tried to charge her another £129 call out for the engineer to go back. They were going to leave her over a weekend with no heating or hot water, so i had to find another plumber to fix the issue they had caused. Awful customer service, no morals whatsover - do not use!

Service
Value
Quality
Thumbnail of user lisaa2486
1 review
1 helpful vote
April 6th, 2023

Can't comment on standard of work as it's never happened. Been messed about by the office for days, now been told my job won't be done before Easter. Shocking customer service go elsewhere would be my advice.

Thumbnail of user petern953
2 reviews
4 helpful votes
March 2nd, 2023

Rang Rightio to send plumber to quote for moving a radiator along a wall ( Checkatrade advise cost of doing this is at £300-£400 in 2023 on their website). A plumber arrived shortly afterwards and left. An hour later Rightio rang back and without hesitation quoted £2730.00 + Vat? Avoid at all costs.

Thumbnail of user simonw79
1 review
1 helpful vote
January 26th, 2018

Never finish a job. Keep saying it's s complicated job. Wanted over £340 to change a leaking pipe. At the end my mate did it for £60 including labour. Took him 20 minutes

Thumbnail of user jacquir5
1 review
1 helpful vote
May 31st, 2018

Over promise and under deliver, eventually got the quote for the job, the woman seemed very shocked when she told me that the boiler itself would cost itself cost £3,000 when I was able to tell her that the exact same model was available for retail at £1,118 with VAT. Luckily I found this out at this stage.

Thumbnail of user janeth111
2 reviews
5 helpful votes
June 16th, 2017

£458 to replace a seal around the bath £20 sealant £357 labour plus VAT of course
They have your card details so they can take as much as they like and you can't get a refund. No phone number just a web address

Thumbnail of user amandah289
1 review
1 helpful vote
August 17th, 2018

Phoned at 7am, was promised a plumber same day but no one turned up. Staff all very curt and unhelpful. Please do not use this company

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About the business

We look after your home or business plumbing, heating, drainage, electrics and locks. For peace of mind, call Rightio today for a fast response.

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