ARE YOU KIDDING ME!? PLENTI PROGRAM IS A JOKE. NOT WORTH IT. TERRIBLE DEAL. DON'T WASTE YOUR TIME!

. This is the second time I am facing an issue when using my Plenti Rewards card. I have been using this program and the businesses associated with it for over 1 year due to their program. The 1st issue I had is when I went to use some of the rewards points I had accumulated over the last year that was declined and I was told my account was block by Plenti (at Macy) so I couldn't use the points I had. They didn't provide a reason so I called Plenti later that day and Plenti told me they blocked my account as they though the last purchase I made where I used the Plenti rewards card was not validated by vendor. (Exxon Mobil where I had my car repaired total $310.00) was being challenged due to the cost. I told Plenti I just had my car repaired as they could see and had the receipt from Exxon which showed my charge on my credit card and also detailed the transaction and repairs done on my car. They said they needed to unblock my account first which would take 7 to 10 days. (why on earth would they block an account without contacting the holder of that account first with their questions! Plus I couldn't redeem my previous points till all this was resolved. So I waited 7 days like they asked and called back to get an update and find out if all was resolved and a representative of Plenti said I needed to file a claim (same issue from week before) I had to then repeat the issue and give them all the information they already had (I even told them I would fax them everything to insure proof they said that wasn't necessary). I then waited 7 more days as they needed Exxon Mobil's approval to move forward. Called back 7 days later to ask for an update and they told me although they had documentation I need to file the same claim over again and... guess what... I had to wait another 7 to 10 days from when my account was unblocked I then asked to speak to a manager who proved to be worthless. So now I am waiting over 3 weeks to have something that should have been corrected weeks ago. Why would anyone want to go through this when other rewards programs are out there. Just awful! So I say to others looking to see if Plenti Rewards program is a good one I say to all of you "don't waste your time and efforts if possible use another rewards program!