website thubmnail of Playasia

PlayasiaReviews 108

4.0
How would you rate Playasia?
grey star
grey star
grey star
grey star
grey star

Playasia Reviews Summary

Playasia has a rating of 4 stars from 108 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Playasia most frequently mention and import games. Playasia ranks 15th among Games sites.

service
41
value
43
shipping
39
returns
24
quality
39
This company does not typically respond to reviews
South Africa
1 review
0 helpful votes
Follow Udhesh S.
Unfollow Udhesh S.
Send Message
Share Review
Report Review

I always enjoy shopping at Playasia. The service is always top tier and the staff there is always helpful.
Great communication and if there's any issues, it gets resolved in good time.
Keep up the great work!

Date of experience: September 27, 2023
Mexico
1 review
1 helpful vote
Follow Pablo N.
Unfollow Pablo N.
Send Message
Share Review
Report Review

Refund granted
September 26, 2023
Updated review

They answered back and gave me a full refund of the damaged product amd also a little compensation for it.

Date of experience: September 25, 2023

Terrible customer service
September 22, 2023
Previous review

So I purchased a steelbook edition and it arrived damaged. I contacted customer support and told me r to send photos of the damaged product only to tell me those photos aren't enough and I should send more after sending them like 15 of them. So many years have I purchased from them and still they treat you horribly. I can't recommend this store at all even the prices are pretty much the same from amazon or amazon japan. Just look for other options.

Date of experience: September 22, 2023
Japan
1 review
0 helpful votes
Follow バニラヨーグル g.
Unfollow バニラヨーグル g.
Send Message
Share Review
Report Review

Essential
September 18, 2023

Essential for playing video games comfortably, fare trade.
This was the second time I purchased PS card (US). Digital code version
Quick, safe, efficient, cheaper than other markets. Thank you, No stress

Date of experience: September 17, 2023
Washington
1 review
0 helpful votes
Follow Gabriel S.
Unfollow Gabriel S.
Send Message
Share Review
Report Review

Anything you can think you can get, it's here, reliable and a safe place to buy. Never had an issue and love the service.

Date of experience: September 9, 2023
Mexico
1 review
0 helpful votes
Follow Miguel Angel G.
Unfollow Miguel Angel G.
Send Message
Share Review
Report Review

Fue muy engorroso capturar todos los datos que requiere la empresa pero valió la pena, gracias por su att

Date of experience: September 4, 2023
Texas
1 review
0 helpful votes
Follow Jose E.
Unfollow Jose E.
Send Message
Share Review
Report Review

Bad credit card payment process
September 4, 2023

I wish they wouldn't put a hold for 1.00 and then take the full amount. I had to process the transaction 3 times for it to go through. If they could at least inform the customer beforehand that would be great. Thank you love what you have in stock.

Date of experience: September 4, 2023
RU
1 review
0 helpful votes
Follow Кирилл К.
Unfollow Кирилл К.
Send Message
Share Review
Report Review

Best site for new, old and indie games! The only ONE shop who ships to Russia and accepts crypto. You are the best team, I will always support you!

Date of experience: September 1, 2023
Japan
1 review
0 helpful votes
Follow Carlos G.
Unfollow Carlos G.
Send Message
Share Review
Report Review

WOW! So FAST!
August 19, 2023

Didn't expect it to be THAT fast! I live in Japan and I was struggling to buy from the US PSN store for years now! Thanks to Play asia I can finally buy some English games again! They just send the code by email and then you are good to go!

Date of experience: August 18, 2023
Washington
1 review
0 helpful votes
Follow J L.
Unfollow J L.
Send Message
Share Review
Report Review

Awesome and fast
August 12, 2023

Awesotume and fast shipping. Great experience, always carry hard to find physical copies of games you can't buy anywhere else.

Date of experience: August 12, 2023
Tennessee
1 review
0 helpful votes
Follow Alannah B.
Unfollow Alannah B.
Send Message
Share Review
Report Review

I used PlayAsia once years ago, but the website is just as useful and helpful as before, if not more so. I was able to find everything I wanted and the costs were clear. Takes all the hassle out of importing.

Date of experience: August 9, 2023
Sweden
1 review
0 helpful votes
Follow Josef E.
Unfollow Josef E.
Send Message
Share Review
Report Review

Fast, simple and functional.
August 6, 2023

The code for the Japanese Nintendo eShop arrived within seconds after purchase, and was redeemable on the Switch console without issue. Perfect score!

Date of experience: August 6, 2023
France
1 review
0 helpful votes
Follow Jean-Marie E.
Unfollow Jean-Marie E.
Send Message
Share Review
Report Review

The french version of the site is not fully translated (in french). It can be disturbing for some choices

Date of experience: August 1, 2023
Texas
1 review
0 helpful votes
Follow Christina B.
Unfollow Christina B.
Send Message
Share Review
Report Review

Love getting games before US gets them or just getting games that never get physical copies here which I wish wasn't the case.

Date of experience: July 25, 2023
Washington
1 review
0 helpful votes
Follow Daniel F.
Unfollow Daniel F.
Send Message
Share Review
Report Review

I really enjoy buying my games from playasia! Especially hard to find games that I'm looking for. Their service and delivery are great!

Date of experience: July 12, 2023
Texas
1 review
0 helpful votes
Follow jordan r.
Unfollow jordan r.
Send Message
Share Review
Report Review

Always great and decent pricing, wish the shipping was a bit better but I understand overall amazing variety. Thank you guys.

Date of experience: July 8, 2023
California
1 review
1 helpful vote
Follow Savage Jenner g.
Unfollow Savage Jenner g.
Send Message
Share Review
Report Review

Setting up the payment was the nice and easy part, but couldn't find where to put in the discount code.

Date of experience: July 3, 2023
Texas
1 review
1 helpful vote
Follow Sean W.
Unfollow Sean W.
Send Message
Share Review
Report Review

I placed an order on Feb 25 which was delayed until late May for production issues. The item finally shipped on May 26th and was handed off to USPS. According to their website the package was delivered on June 6th to my mailbox. While I don't necessarily fault Play-Asia for the incompetence that is USPS, the package was NOT delivered. Our mailboxes are the "cluster" type in a residential area and have locks on them. My neighbors did not receive the package either. It was either misdelivered or stolen by a USPS employee.

Play Asia tells me that I have to file a report with USPS. Fast forward several days later and USPS tells me that they're so very sorry, but I didn't buy insurance, so they cannot be held liable. (Interesting that anyone should have to pay extra just to ensure that USPS does their job...) Here nor there... Play Asia's website does not even offer an insured option. No alternate shipping method. You're stuck with what they provide.

Follow up with Play Asia and they tell me once again to check with neighbors and "if I really can't find it" to file a police report for a stolen package.

Again, I realize Play Asia can't be responsible for USPS losing the package, but they bear part of the responsibility for not providing an insured option or alternate delivery (FedEx, UPS, DHL, etc) option that is reliable. Further, a large company like this should be insured and able to take responsibility for these types of situations.

End result is that I'm out roughly $90USD.

Date of experience: June 21, 2023
Pennsylvania
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Send Message
Share Review
Report Review

Pretty easy process. I appreciate all the payment options! Bitcoin being accepted is really cool. I also like that if payment fails (mine did the first time) then the checkout is saved in Draft form and I just need to use the Pay Now button.

Date of experience: June 16, 2023
Poland
1 review
0 helpful votes
Follow Neal E.
Unfollow Neal E.
Send Message
Share Review
Report Review

I always order PSN Cards since I've moved from USA to Europe. I don't want to make a new PSN account since I have so much history and gaming years on it. PlayAsia makes it possible to get the cheapest way to get my PSN cards that always work.

Date of experience: June 14, 2023
Wisconsin
1 review
0 helpful votes
Follow Lucas N.
Unfollow Lucas N.
Send Message
Share Review
Report Review

I've ordered multiple import games and Japanese switch codes and I always get them with detailed tracking.

Date of experience: June 10, 2023

From the business

Online shopping for Import Video Games, Digital Codes, iTunes Cards, Mobage & PSN Cards, Movies, Music, Electronics, Computers, Software, Books, Apparel, Personal Care, Toys & more.


play-asia.com
Founded in 2002
Hong Kong, HK, Hong Kong