On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Playasia has a rating of 2.9 stars from 109 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Playasia most frequently mention and customer service. Playasia ranks 30th among Games sites.
We monitor reviews for authenticity
I purchased this 2 times on accident ''poor purchasing system'' and also got a key that didn't even work for the game CLEARLY specified as ''strayed vr'' even including a picture of the game. I redeemed my two codes and BOTH said the same thing, ''product already owned'' which is UN TRUE if it was talking about strayed.
Safe and fast deliveries of orders. Cards codes are even delivered nearly instantly, the customer service answer quite fast and stay with you until the end, I 100% would recommend Playasia.
Gaming keeps me occupied part time. Thank you for this service. I look forward to playing and testing future games. Hopefully more games will
Be available in Europe in future.
The shopping process was simple, and checkout was quick. The only thing I'd change is that it'd be nice if they supported Google Pay, but PayPal works, too.
Quick and easy to use and nice selection and prices seem reasonable this the site I like using to import games
Stop forcing double authentication on me. It's annoying and a waste of time when I consider my account secure enough for the low danger it possess even if hacked.
Easy to order from, reliable and always great at customer service! Every item I've ordered has been as described and has been safely packed and shipped!
I am grateful to be able to receive things from Japan that I wouldn't be able to get otherwise. I've ordered before and I will order again. Keep up the good work Play Asia!
I wish I could give this company zero stars. This website is nothing but a scam. I purchased digital services/codes from them, and not only did they fail to deliver as promised, but their customer service is an absolute joke.
After weeks of back-and-forth emails with their so-called support team, I still have no real resolution. They could've mentioned your bull$#*! 'terms and conditions' from the start instead of wasting my time for weeks asking me to provide screenshots several times. I did not receive valid codes, and you outright stole money from me.
What's worse is their total lack of accountability. As a loyal customer for years, the least you could've done was offer a refund or in-store credit. Instead, I got meaningless responses that sound copy-pasted from a script. Your customer service team is totally inept—honestly, I bet AI would do a better job soon.
This entire experience is beyond disappointing, and I will never make a purchase from your scam site again. Rest assured, I'm reporting this to consumer protection agencies and disputing the charges with my bank.
Save yourself the frustration, wasted time, and lost money. Don't fall for their scam. This company is unethical, untrustworthy, and should be avoided at all costs.
If you're looking to purchase digital gift cards, try PC game supply or CD Keys instead!
STAY AWAY!
Horrible experience trying to purchase PSN gift codes as a present for a friend. I bought 4 $50 codes and none of them work. Support is extremely unhelpful and sent me in circles. Would not trust at all for anything but physical goods, and even then you can probably get a better deal just by looking on Amazon.
Save your money, don't get scammed.
Awesome site, used them for several years. They have a wide selection and amazing customer support. 10/10 will shop again!
I am a regular customer when it comes to buying these JP iTunes gift cards, and I can humbly say that they are ALWAYS fast and easy to buy! The only thing is that I wish they were a bit cheaper considering the worth of USD to yen. Definitely recommend however!
They rock and have a lot of games you can t find elsewhere Great games, good customer service and good prices for many of the games.
I ordered a Hong Kong PSN digital card and it couldn't have been any easier. Got my code instantly. No problems. Completely satisfied with my purchase. Admittedly I was worried at first. But rest assured after my purchase and how easily it was done. I have no worries or reservations about purchasing anything from here. You have a new life long customer and I will be purchasing more!
I deleted my unfavorable review since they found my order correcting the mistake,I'm happy the game is finally on its way and it being my first time buying from you I was a bit turned off to buying from so far away because of how it went. But you redeemed yourself with the speed that my second order made it,as long as my first order gets here safe and sound I'll be happy
I recently purchased PSN credit for the Singapore network from Playasia and had a very positive experience. The process was quick and effortless, with the pricing being both competitive and affordable. The integration of PayPal for payments added to the convenience.
What I particularly appreciated was the post-purchase account creation option. It was seamless—I only needed to set a password. This feature is beneficial for future reference, such as checking my download history or retrieving codes.
Initially, I was unsure about how I would receive and access the code, which led me to wonder about account creation during the payment process. Perhaps informing customers beforehand that an account will automatically be created after payment could alleviate similar concerns.
Overall, my first-time experience with Playasia was very satisfactory.
Thankful to this site for being able to provide a game edition that is not available in the US. Shipping rates are still expensive though.
Play-Asia is a great service. It's quick and easy to navigate, they have a great range and they have good prices!
Very easy to get funds for japanese eshop. Got my code right away. We couldn't add funds any other way, this was a lifesaver!
Playasia always has what I want in stock and at a really good price. Delivery is quick and efficient, which is rare where I live in rural northern Canada! As a mum on a budget I highly recommend Playasia, they have proven to be an honest and reliable company.
Answer: Good, great, superb handling, great, customer service
Online shopping for Import Video Games, Digital Codes, iTunes Cards, Mobage & PSN Cards, Movies, Music, Electronics, Computers, Software, Books, Apparel, Personal Care, Toys & more.