Plato's Closet

Twice I have went in with 2 to 3 bags of clothes, some that I purchased from there, but I was told 5 minutes later that they were looking for teenage clothes. College students are adults. Why can't older adults like the same style? Why do you sell clothes that everyone can buy but don't except something if the customer looks old? I watch the same thing happen to the woman in front of me.

We had a bad experience with the staff at Plato's closet in Windsor. We brought in five boxes, they only took one. Apparently they were over stocked. Well, I understand that may be the case. It was the tone that we were given and the attitude from the staff that was obtuse That will ensure that I will never ever go there again I have gone through the reviews-More than 100-And it seems as though a lot of people complain about the staff so perhaps the owners/corporate should look into this.

After waiting over an hour I was told my close which was sundress etc. was to mature for their store however there were similar ones but mines came from Dillards and Macy's with most of the tags. How ignorant can they be? They were not old folk style clothing but they were well made.

When the store promotes a special event sale on social and you want that specific item and it's already sold. Don't promote items if they are not going to be available on your special event day. Staff was some what helpful. If you're going to keep doing the events and post them on Social place the items out on that specific day. Your staff cost me time and money because of the procedures.

I can see why I have many problems. I read all the reviews and they're worse than mine. So now I'm gonna complain. I brought in a whole bunch of clothes and I waited 20 minutes here. 30 minutes here finally came back they didn't buy anything from me they said, and insult to my daughter that she buys old, granny clothes, and they are from American Eagle and they were very rude sarcasic and immature. Long nails like 3 inches dressed unappropriate I said your store will be closed in about six months with all the criticism and I'm not the only one I give you a below zero. Hire employees that know what they're doing and that's considerate for others. Don't get children working there. I'm glad I'm not the only one because I see it you guys are so snotty.

Plz Don't do business with Plato's closet, this store 2135 Gallatin, Hendersonville, Tn I had tote full of New Clothes with tags on them, they tried to say they were kids sizes. I have 5 teen grands, The pic below offered me $7.79 for 2 $150 items. They said, they were looking for 'casual' clothes. I don't know what Levi's jeans are, but casual?, sz 4/5 distressed jeans, tried to say some had stains on them. They're new, tags on them, in a tote with the lid. ( as above) when I asked to speak to a manager. They claim she was gonna say what they said. Tried to say some came from Walmart. I don't even shop Walmart. Because I asked questions, they didn't want to talk. I took my things in tote & left. Don't Ever have to worry bout me doing business with them. I told thrm, I would be doing a bad review

Plato's closet is a place my daughter loves going to, in either Tucson or Vegas when we've visited. I took some of her things in to sell after seeing the items they take and I took 15 items and they said they could use 4, and said it was what they thought their customers would like. The four items they kept, were a sweater used once and in great condition, as my daughter just changed her mind. The other three items were denim shorts, all new with tags on them ($10.99, $12.00 and $14.99) from Burlington. We passed the return date after they didn't fit the way my daughter wanted and it's been sitting in a bag since. The offer for all 4 was $11 and cents. I thanked the nice young lady and said my daughter could sell it in our town yard sale for more or even gift them to friends and feel better about it. She will never wear the sweater so we took the $2.83 and gave it to our 9 year son who was elated. Anyway, I'm not sure how Plato's Closet determines what to price their things, but an average of less than $3 per shorts just seemed crazy.

Don't ever go here. Short ball you on everything, you could bring them a Gucci belt worth $900 and they will give you $10 bucks lol and that's the honest to god truth. Terrible service too! Young arrogant judgmental women that only buy what they will wear. Rude as well, have you wait all day to the point where u have to walk in and they tell you that your clothes are ready. PS ( they don't tell you your clothes are ready because they want you to leave them there till close, and then keep all your items, so you can't get no money back, only store credit if you don't pick up before close. SHUT THIS PLACE DOWN. They don't know good items even with a price tag on it, and I brought them plenty with tags, never worn. This low down dirty store won't ever get business with me again.

Some clothes have stains and I did see some with holes. This is a lot of worn out stuff. Won't be back. Longview Texas store.

These people are thieves. They wanna give u $1 for brand new items. How do they let them do business like this. Smdh

I've been selling there for a long time but this girl with the heavy black bangs and heavy makeup from the 70s said most of my clothes were from last winter, really? So they want the clothes you bought this winter - good luck with that. I refused their silly offer and donated the clothes to Hope's Door.

Took 5 trash bags, 11 coats. Within 20 min I was notified they were done. No way they got through all that within 20min. We got there about 6:15. Was notified at 6:30. No way. I liked the store saw some things I liked but will not go back or recommend.

Employees accused me and my friend of shoplifting. This place sucks I mean I don't think looking at sunglasses and jewelry is illegal- employees said that someone told them that they saw someone stuffing jewelry in pockets, me and my friend had been over by the jewelry for a while looking at everything. We got stopped on our way out. The fact that we are both minors (with an adult) makes everything worse, I don't think your $#*!ty employees should be accusing minors of shoplifting?

Every time I go in the employees are rude and not helpful. They act like they could care less to help customers. When you bring in items to sell that they say they "need" they don't take anything or hardly at all and only want to pay their friends good money and not other people who bring in good items. I love platoes options but this store needs major help in all areas. Since when do resale stores want $50 for an item that they gave $2 for? Ridiculous.

I took a box full of clothing where some things still had tags. Most items were from tj maxx. They took nothing writing the word pass on my receipt. As I picked up my bag, I noticed multiple bags of clothing next to mine with the word "pass." What's the point of a used clothing store that only takes items less than 2 years old. Then you see what they're selling and some of the clothing is completely worn junk. I don't understand at all but I will not waste mine time stopping there. If you need to sell, download Mercari!

I am not one to ever give reviews but this was a terrible experience. The staff were very unfriendly and not helpful in giving any direction or even seemed as if they wanted to do their job when taking my items. They took 6 items for $13 to top off this 1 star review. Gross.

Do not even bother trying to sell your items here. Their employees hype it up like they actually will buy your items and give you a bit of profits. They give you 1-6 dollars even if they item is BRAND NEW, they then turn around and hike the price up tremendously! Disgusting. Might as have just given them the items for free. On top of that they don't take many items away. Just stick to Marketplace and donation bins.

I brought 37 shirts half with tags still attached and 5 jeans waited 2 hours for them to not buy anything! This is the 2nd time I have tried to sell to them with no success. Their prices are ridiculous. They only want high end items and pay you pennies for them. I will never visit any of their locations again. Shop Goodwill cheaper prices.

They're literally stealing because they don't pay anything for name brands or up to date items. Also, no matter where you go to Plato's at the women and girls are mean and look at you like you're peasants. It's not worth it at all.

AS A CEO of companies in Texas I don't think this store should be up and running. They have none brand shoes for $200 but when I sell my NAME BRAND SHOES they can only buy for $40 I paid $300 for these shoes and they said $40? THIS $#*! IS PITIFUL AND I WILL NOT STOP UNTIL I GET THIS PLACE SHUT DOWN! THIS IS A BAD BAD PLACE! They have to do better these shoes are not worth $200 scammers! Don't shop here or sell

This place is a ripoff from the word go! Poor customer service. Poor display of products. Offers $1.50 for designer shirts then sells them for nearly 10 times what they offer. Poor communication between staff and customers. Overall, one of the worst experiences I have had. I'll never again shop or bring items to sell here.

Management at this location is terrible, unprofessional, never will shop here again. I suggest everyone else not to either. Don't support this establishment

I sell my stuff. They tell me "we don't take those brands" and it's literally SHEIN brand that i bring to sell. But yet they have SHEIN stuff in their store so they lie to your face! DO NOT SHOP HERE