PlaidReviews 2

I am extremely disappointed with plaid, not only the problems that occurred with them, but also their lack of helpfulness when I was finally able to get ahold of them through the BBB. I had an issue because my bank account was frozen, so I reconnected to plaid only allowing access to my new account, but for some reason it still went through the frozen account. I ended up having several payments rejected which resulted in one of my accounts locking me out and a fee from another account. There was no easy way to contact plaid about the issue, so I had to file a claim with BBB. Plaid eventually responded but kept blaming Citibank for the issue, despite that it happened on various platforms. I do not recommend this service — easier and safer just to directly connect with your bank account than trusting this terrible service.

To get paid direct deposit you have to let this app have total access to mobil banking on my phone. They want you to totally connect let them have free reign over your bank account. I took the information to my bank and they told me that if I connected to a known phishing site they would close all of my accounts.