PipingRock has a rating of 2.3 stars from 233 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PipingRock most frequently mention customer service, credit card, and delivery time problems. PipingRock ranks 360th among Vitamins & Supplements sites.
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I have been a frequent customer of Piping Rock for the past 2 years. Great prices and specials keep me happy. Orders have always arrived timely and the one time a liquid item was broke they shipped a replacement immediately. I am a happy customer.
They treat you like you're not even there. Why go into the store if you have a website anyway? Ridiculous
I have been a frequent customer of Piping Rock for the past 2 years. Great prices and specials keep me happy. Orders have always arrived timely and the one time a liquid item was broke they shipped a replacement immediately. I am a happy customer.
Products used:
Supplements, oils and beauty
Ordered 22/12/23 received 4/1/24 👏🏻 top quality, economical and can't find same elsewhere. Very happy as always,
Products used:
Cinnamon capsules
Zinc Picolinate capsules
Horsetail capsules
Their customer service is VERY good, there was a hiccup in tracking notification only...not the delivery itself and Roy assured me all was ok and showed the tracking process. My package arrived in perfect condition just as I ordered and am very pleased with the overall service and outcome! THANK YOU PIPING ROCK! 5***** rating here!
Tip for consumers:
Awesome!
Products used:
Supplements
I have read some bad reviews about Piping Rock but my order came on time without any problems. So, I'm very happy. Also, price is great!
Products used:
Vitamins
I've been regularly shopping from PipingRock for years, and never had any problem with it. The delivery takes around 1 week to reach me in the UK. The products are very good quality, and absolutely affordable.
The delivery charge+TAX a bit expensive, but this don't effect on the items' quality. I highly recommend this company to shopping from.
Tip for consumers:
I just still recommend PipingRock's products.
Products used:
I have already tried many products and been satisfied with all of them
I ordered from piping Rock. I am So satisfied with their service! Outstanding service and best customer service ever. Polite and efficient! Super fast shipping! Great bottles with sealed lids. Bottles have the convenient pop up top, which helps you get your product out of the bottle.No need to take full cover off. Plus bottles are darkened to keep product safe from light. Love this company!
I've been buying from piping rock for many years and their products have never failed me. My orders always arrive on time and well packaged. They deserve more stars in my opinion.
Tip for consumers:
Check crazy deals first before you go looking for something you want that may be on sale.
Products used:
My picture shows a small fraction of what I used from piping rock. I use everything I buy for myself and my husband also uses his portion of vitamins ordered from piping rock.
I have bought some several supplements in 3 years off and on. Maybe 15 shipments with no problems or mistakes. I haven't investigated the accuracy of their labeling but otherwise I'm 100% satisfied.
Tip for consumers:
I think they should be rating rated much higher and suggest that it's false experiences submitted by those that sell supplements as multi-level marketers. Their pricing is ultra-competitive if anything it's too low which might make someone question the quality
Products used:
Digestive enzymes, sulforaphane, El citrulline, etc
So far I've ordered from Piping rock 3x and always quick delivery and I live clear over in California.
Their products seem to be good quality family run business made in USA..
Products used:
Vitamins and minerals
I tried Piping Rock on the advice of a friend. I was not disappointed. Their products are the best prices I have seen anywhere. I used to get my essential oils from New Directions, but I gave Piping rock a try and found the quality of the oils more robust and the quality superior. I have seen reviews stating people have had issues with shipping or Credit card. I live in Canada and on both orders so far I have received them in less than two weeks. I have ordered a broad range of their products and have yet to find an issue with any of them. Grat price and good quality, that is what sold me.
Tip for consumers:
They offer plenty of incentives, and sales so sign up for their news and specials.
Products used:
Vitamins, supplements,essential oils, protein powders.
I can't imagine why some of these reviews are so bad. I have place orders for years without any problems. They have great deals on their website. You just have to know what you are looking for and be an educated consumer.
Tip for consumers:
There is no efficient way to have a discussion with them but I have never really needed to because I get what I need from the site and shipped items always come together in 1 box in the designated timeframe.
Products used:
I use alot of their products. Tea, protein powders, turmeric, coQ10
First time buyer. Quick shipping of complete order. Great prices. Easy open pop up bottle that are great for someone my age. Will order again.
Tip for consumers:
This my own experience with Piping Rock. It is my first experience with them. I am impressed with their prices, quick shipping and quality.
Products used:
vitamins fragrance oils prostate health supplements
I bought this item and it smells amazing! It was definitely shipped within a decent time and i have nothing but good things to say! Definitely recommend :) i never got a confirmation email but it definitely arrived.
Tip for consumers:
Cotton candy / warm vanilla sugar is the best aromatic oil scent in my opinion from here !
Products used:
Aromatherapy oil for humidifiers
I was very surprised to find negative reviews. I looked up reviews for them mainly to learn more about their company. I've been buying and using their products for maybe 4 years now. I've only received quality products. The two times I did have a problem one was a stopper didn't work right on a bottle but I later found out that it was sealed. And another time they sent something that I didn't think I ordered. Both issues were taken care of satisfactory and I actually got a person when I called instead of the usual electronic runaround. Oh and I helped a friend of mine order whose entire order they replaced. Not because of any defect but it had been lost or delayed in shipping which was not Piping Rock's fault. The order eventually came, after the replacement order had arrived. It was the post office, not Piping Rock
Tip for consumers:
It would have been helpful to know about this site even sooner. Great savings on good products!
Products used:
Vitamins, supplements, herbal extracts, high protein meal replacements, collagen
I ordered two times piping rock products from Italy and despite the distance they have been very fast. Prices are great
Products used:
Dhea, magnesium, D3 vitamins
Great Quality products for many years! Using these supplements for a few years now and they never failed. Fast shipping too.
Products used:
Vitamins, supplements
I'm from Israel, I ordered, I received everything in an orderly and good manner, thank you for the service
Products used:
Vitamins and nutritional supplements
Since my first purchase on May 2020 till today, I am fully satisfied with their quality products and services. And I have noticed also they keep improving...
Thanks to the company and staffs.
Keep moving forward
Tip for consumers:
LGlutathione
Products used:
Astragalus
Ordered two five pound containers of whey protein at what I thought was a misprint. Expecting to have one five pound container show up at the door and that still would have been a he** of a deal. Well today is Monday 7/5/21 and my order was placed last Thursday evening 7/1/21. Not only did I indeed receive 10 pound of protein powder packaged as if it were nitro glycerin but received it in four days and two of those were the weekend. This is my new company for all of the health care items that they provide. Thank you Ladies and Gentleman for the Great product and Above Standard Professional Staff that you employ!
Tip for consumers:
PipingRock is Phenomenal! Just trust them one time and you'll be hooked!
Products used:
10 pound of Fitness Labs Whey protein.
It's too bad their rating is so low because of international delivery issues (reading reviews)-- my experience with their vitamins and supplements have been very good-- my two complaints are 1) a few of the products have titanium and artificial coloring--why?-- so I don't buy those items, 2) essential oils are weak and the carrier oil gets thick and funky, so I steer clear of these. But overall, for vitamins and supplements, I have been very pleased-- piping rock has been my go-to vits website since 2018! My regular purchases are turmeric with ginger, D, collagen powder, garlic, astaxanthin, milk thistle, bromelain, and more.
I ordered a bottle of fish oil and got it less than 10 days. I am so satisfied for their hard and efficient work and putting customer in their mind. The delivery is super fast and money worth it. I like put thumb for them. Just hope they can keep going and deliver good service to many many people.
Products used:
Fish oil
Great variety of products and very good service. I order from this store on a regular basis and have never had a problem with the products or the delivery. I have always had a great experience with PipingRock, timely, good quality and trustworthy. Highly recommend! By the way save up to $10 your order with code AVT655
I can generally find any supplement I want on this site. The quality is very good and the price exceptional.
Shipping is fast and I have never had an issue with an order.
Tip for consumers:
I trust Piping Rock to provide exactly what I paid for and in a timely manner.
I've ordered numerous times, and have never been disappointed.
.
Products used:
Essential oils, nutrition supplements, vitamins, skin care products
I have ordered from this many times, and never had a problem, my last order arrived in 3 days! The quality appears to be good, the prices are amazing. I don't see how they could do any better. I do live in the US by the way.
Products used:
Multi Vitamins/Minerals, Protein Powders, etc
I've been ordering from them for over 10 years. In the beginning the delivery time to Western Canada was very long, but the prices are so good that it was acceptable. The delivery time has shortened the past few years. I have no complaints about deliveries.
Sometimes a delivery charge would be added on by the courier service or post office. Sometimes exceptionally high. Made me want to vomit. But that wasn't the fault of PR.
My concern is the quality. I can't find third party, laboratory tested product reviews. Just customer reviews. If any of you know of such independent reviews, please contact me: *******@hotmail.com
Thank you,
Steve
Piping Rock brings you the highest quality vitamins and supplements at the lowest cost to you! We offer the biggest selection of life-enhancing natural products in the world.
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