pinzoo

It takes hours and on some occasions a day to receive minutes. My phone has been turned off many times because they do not approve orders in a timely manner. My account has also been charged for orders that I did not recieve. The customer service is horrible and they were no help. I would not recommend this company, save yourself the trouble and go elsewhere.

Pin Zoo is a joke. I've called them everyday every minute every hour every second. Then I can automate it reply that says sorry we're closed. Don't use Pin Zoo they are a joke.

This company will take your money but will never issue a refund for any reason even when you didn't get your minute which is against what they advertise on their website. Better buy from your provider or other companies. Terrible customer service.

So i was having trouble contacting them because my internet cut out. But when i finally contacted them i accidentally said the wrong number. The lady told me she would fix it by cancelling with at&t and switch my number... but instead they took my money and cancelled my order entirely without doing what they promised. PINZOO GIVE ME MY REFUND!

I ordered 12 US dollar card to MTN for Afghanistan and 99 cent for online fee but they top up the phone only 7 US dollar when i called the customer service to asked about it.and their respond was we dont know and how much currency rate change to Afghanee no idea and i asked them how much the MTN top up my cell phone no idea it is a scum likely

People do not buy pins from this fraudulent company, i purchased quiet a few pins from them to use at my convenience. When i wanted to use them i could not use as pin with my h2o new activation, i called h2o customer service asking them about the pin and they told me this was not a pin, of course having a few i gave them the pins and one by one the customer service said these are not pins and they might be fraudulent, then i called pinzoo telling them they have sold me bad pins, they said oh sometimes passed and the pins go bad after a while, on the other hand i also buy pins from callingMart too, but never had this problem.
I am taking them to court as they deserve for being a bogus company, also i am sure all these reviews in their favor is also bogus either paid or themselves wrote, will also make complaint with better business bureau. You wanna loose your money, then buy from them. Such irresponsible people.
I ALSO ATTATCHED THE PINS I BOUGHT FROM THEM SO YOU SEE THIS IS A REAL COMPLAINT

Y Nobody is sincere about miscarriages. Service sucks.
They do not respond to even messages.
They play games.
As I write a critical comment, they do everything possible to prevent it from coming through.
They alter facts and documents. All of one weekend I had no service till following Tuesday following payment made on the Friday before.

I purchased air time and was promised bonus code after purchase. Never happened and called representative who said it was too late to enter any extra minutes. False advertisement. Do not purchase pinzoo products. Scam.

After using them for over a year they decided to close my account because of one dispute with PayPal. Used other providers if you can..

THERE HOUR OF OPERATION DONT WORK YOU WILL NOT GET THRU. IF YOUR PHONE IS OFF AND YOU NEED TO USE PAYPAL. IT WIL NOT WORK. HOW CAN YOU CALL SOMEONE IF MY PHONE IS OFF. I GAVE THEM MY GIRLS NUMBER THEY ASKED AFEW QUESTIONS AND THEN HUNG UP.

REP WAS SEAN. HE IS REALLY NASTY

24 hours and my minutes have yet too post i finally called tracfone and paid them for the same service it would be nice too get a call from you too rectify JOSEPH SANDOVAL *******132''''

Paid for product yesterday, no product. Customer service called this morning, told us 5 mins till product was delivered... Hours later still no product, called customer service back many times still no product. No contact after 6 pm, terrible service. DO NOT USE PINZOO! TERRIBLE SITE!

Never received code for next refill of extra minutes? Why?
Sad sad sad if you need 100 words to even count.
Sad

Sad

Sad.

NEVER... EVER use these guts. Terrible with their process. Mistakenly used their site instead of Net 10 themselves. Never again! I would rate 0 but 1 is as low as you can go!

In the process of canceling my minutes purchased! I ordered minutes and never received them. Called them (Monday approx. 10am) and buisness was closed. Yet the answering service said open from 9-6 mon to fri.

Waist of my time tried adding time 4 times nothing worked and still haven't gotten any refunds for the charges

I ordered a net10 airtime card received an auto message saying my order was approved and my airtime would be added soon. It's 1hr later I still have not received my airtime & no one is answering the phone at pinzoo. I'm going to have to file a dispute with my credit card company.

They took 24 hours to activate my phone but sent wrong sim card. No one to talk to on Saturday until noon instead of 9am. Had to talk to several reps had to repeat problem over and over. One rep just quit talking to me, she was still on the line, I could hear other reps talking, I kept asking if she was there but she wouldn't answer, If you think I was being rude or angry I wasn't at all. I was asking for help. So I had to hang up and start all over again! I went to Net10. Then got an email from pinzoo wanting my phone number. I gave it to them 30 times they activated my phone supposedly but didn't have my number. They reminded me that i had already paid $44.00. I e mailed back and requested a refund since they were unable to activate my phone and sent the wrong sim card and left me without my phone for 4 days. I don't know whether they will send it back or not I hope so. We'll see. After reading other reviews on other sites it doesn't look good.

I attempted to purchase a $10 phone top-up card. Received the message that I needed to have my Pinzoo account approved by phone. I waited and waited and waited. I tried to call their 'toll free' number but was told by my phone provider that I didn't have enough credit to call this number, which means the number is not toll free at all. Ironically, I needed the phone credit I had purchased with Pinzoo to call Pinzoo, but until Pinzoo approved the account, I couldn't make any calls. I eventually emailed Pinzoo and was told that they had tried to call me but the call wasn't going through. I sent them my friend's phone number and waited and waited and waited. I eventually got through to them on a friend's phone and was told they would need to call me on a landline. A LANDLINE! Who has a landline anymore! I promptly cancelled my order. It would have been far faster and less stressful to simply drive to the supermarket and purchase the $10 card. Stay away from these people.

I ordered PINZOO and the minutes did not apply to the phone as they stated. They took my money and my phone still doesn't have minutes. I called again to have them refund since the minutes would not work. The rep stated that he saw that they applied the minutes and he didn't know why the minutes were not working on the phone. He said after the minutes were applied (even though they never worked) there was nothing they could do to provide a refund. If you want your money stolen and you want to be ripped off, buy at PINZOO. If not, go to a reputable distributor of mobile minutes.

Stay away! They require you to go through a time consuming verification process AFTER they take your money! STAY AWAY FROM PINZOO!