• Picanova

Picanova

Overview

Picanova has a rating of 3.97 stars from 108 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Picanova most frequently mention canvas print, customer service, and great job. Picanova ranks 51st among Home Decor sites.

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What reviewers want you to know

Positive highlights

  • This was a Christmas gift, I actually found a Groupon for $19.99 for the 16x20.

Critical highlights

  • Placed order and paid by credit card on 13th March 2014 for a canvas print.
  • However, their Customer Service has been completely incompetent.
How would you rate Picanova?
Top Positive Review

“Canvas”

Donna R.
4/14/22

This is my 5 th canvas. Always perfect! So easy! I'd advise anyone interested to try it. Sale prices are awesome. Wonderful company!

Top Critical Review

“Won't ship on time.”

Camilla S.
4/20/23

On the website, they claim that production time is 24 hours if payment is cleared by 7 a.m. This was the case for my order. 4 days later and my item has still not been shipped, despite several emails back and forth about this. I would understand if production took twice as long as they state on the website. But 4 times is not acceptable, especially when they know I need this order shipped. No effort was made by this company to honor their own promises on their website and email correspondence. I cannot recommend this company when others are doing a better job and keeping their promises to their customers. The telephone number they have online is only available during "business hours"! I have called them several times during the day and never been able to speak to anyone. They do not inform you of what the business hours are! Just stay away from this company.

Reviews (108)

Rating

Timeframe

Other

Reviews that mention popular keywords

canvas print (11) christmas gift (5) customer service (7)
Thumbnail of user donnar1691
1 review
0 helpful votes
April 14th, 2022

This is my 5 th canvas. Always perfect!
So easy! I'd advise anyone interested to try it. Sale prices are awesome. Wonderful company!

Thumbnail of user chrise761
1 review
0 helpful votes
April 18th, 2021
Verified purchase

Love the canvas prints, great value and their offers are not to be beaten. Delivered to your door in record time. What's not to like

Service
Value
Shipping
Quality
Thumbnail of user evelynv51
1 review
9 helpful votes
July 31st, 2020

I have ordered several canvases for my home, my parents and even as gifts. The beauty of a picture canvas is a unique art addition to any room.

Thumbnail of user megane114
1 review
0 helpful votes
November 26th, 2020

I have ordered multiple canvas pictures and they all turn out amazing! I couldn't ask for a better quality!

Thumbnail of user samecam
1 review
12 helpful votes
May 7th, 2019

This is the second canvas I ordered. Both are beautiful! The turnaround time was so fast. I would definitely recommend picanova to my friends!

Thumbnail of user marthas20
1 review
23 helpful votes
February 17th, 2014

I had an enlargement of a print that is very special to my husband and me. It arrived in a package that protected the print really well; and the results of the enlargement were magnificent. Sometimes when you try to enlarge a print it doesn't come out as clear as the smaller version... this is perfect... so much so that we are having it framed to place over our mantle. Thanks, Picanova for a great job!

Thumbnail of user annef8
1 review
19 helpful votes
February 17th, 2014

Just wanted to let potential customers know that Picanova has once again exceeded our expectations in all facets of the process for ordering a large poster sized canvas print. This included: from researching our requirements on their web site, excellent and very competitive pricing, ease of placing the order, contacting their customer service by phone to verify that they had received & understood our order, including an amazing 4 day delivery, well protected and packaged artwork, and finally the superior quality of the actual final product. Thank-you again for Picanova's superior service.

Thumbnail of user jessicad14
1 review
22 helpful votes
January 31st, 2014

Absolutely loved Picanova! During the Groupon deal, we received 3 gallery wrapped canvases, for around $20 dollars a piece. I was extremely satisfied with the quality of the canvases and wished that Groupon would have let me order more. Highly recommend!

Thumbnail of user elizabethb42
1 review
14 helpful votes
January 31st, 2014

I had a very old picture of my grandparents when they were on a tour in England. The pic was black and white - not the best quality, but once I got it scanned in and adjusted to the right size on their site, it came out looking phenomenal! This was a Christmas gift, I actually found a Groupon for $19.99 for the 16x20. When it arrived (in an extremely timely manner) I got the desired response, tears. This is something my grandparents will treasure forever! Picanova did an AMAZING job and I will definitely be using them again, Groupon or not :)

Thumbnail of user cliftonm18
1 review
11 helpful votes
January 23rd, 2014

Ordered two 16x20 canvas prints through groupon. Received them in about 5 days. Perfect. They even landscapes a photo for me without asking (not an option with groupon coupon I guess). Will look for more offers in the future (reg price way too high.)
Very happy with my order.

Thumbnail of user mattm54
1 review
1 helpful vote
February 17th, 2014

Incredible quality and even more unbelievable the speed of delivery on the two canvas pics we ordered. Received them within 4 days... Awesome job!

Thumbnail of user barbaram35
1 review
13 helpful votes
February 17th, 2014

Great experience! I ordered my canvas on Sunday and it arrived by Wednesday or Thursday! Now I know I know this is unusual as it didn't come this fast last time, but they did promise before Valentines Day. Exceeded there promise! And it looked great, my daughter and son in law loved it!

Thumbnail of user sarak36
1 review
10 helpful votes
December 30th, 2015

Instructions and specs are straightforward = uploading artwork was easy. My first order was shipped the next day and arrived very well packaged/ true to color- have since placed a third order...

Thumbnail of user kaylas6
1 review
11 helpful votes
January 31st, 2014

I had gotten a groupon from picanova. I used it as an Xmas gift! I received it faster than the estimated 2 weeks that they had told me. (Which was great because it came in just in time for Christmas) I gave it to my grandmother, and she loved it! Highly recommended!

Thumbnail of user shaunap
1 review
11 helpful votes
January 31st, 2014

I ordered a canvas print through Groupon. I've had some trouble in the past with items not showing up by the promise date. But Picanova actually showed up BEFORE the promise date. I ordered a 16X20 as a Christmas gift and it brought tears to my Dad's eyes. Great quality and prompt delivery.

Thumbnail of user myrticec
1 review
12 helpful votes
October 10th, 2013

Amazing Canvas! We’ve already ordered twice. The first print we ordered was a picture from our holidays that captures a very beautiful seen of nature. You can see wide green fields in a hilly area full of flowers. First we ordered the smallest canvas. We wanted to make sure that the quality of the print is good and that the colors are authentic. My wife and me were ravished by the quality so we ordered a bigger one with a similar but even more beautiful scene. We just received it yesterday. It’s perfect!

Thumbnail of user christae
1 review
1 helpful vote
February 2nd, 2014

I loved the way the canvases turned out. They got here allot quicker then expected & the detail is amazing. Will definatly share this website with friends.

Thumbnail of user curinb
1 review
1 helpful vote
February 2nd, 2014

User friendly site, visual aid for the different styles of canvas were great and very helpful, best of all-on time delivery :)

Thumbnail of user loydt2
1 review
1 helpful vote
October 11th, 2013

My whole ordering process until I received the canvas took me in total 4 days. The canvas are amazing. Robust, intense colors and all this for a very reasonable price. I give picanova.com 5 stars because they absolutely deserve it! I'll definitely order again!

Thumbnail of user carolg16
1 review
0 helpful votes
January 31st, 2014

When I ordered the frame I was hesitant because I never heard of Picanova. But I took a chance and I'm so pleased that I did. The canvas is beautiful. It was a gift for my son and his wife and they loved it as much as I did. The delivery was quick and the product is exceptional. I intend to use Picanova in the future.

Thumbnail of user fredj18
2 reviews
1 helpful vote
February 17th, 2014

The quality of the work is superb. The site is easy to navigate and there are so many different backgrounds to choose from for photo books. I have also created a Canvas Print which could not have been printed any better. The turn around time is fantastic as well. Thank you for a great product!

Thumbnail of user diggsw
1 review
0 helpful votes
October 15th, 2013

I happily comply with your request to review picanova.com. Certainly a great experience. Website easy to handle (My order took in total 5 minutes), fast delivery and amazing result. Overall: Perfect!

Thumbnail of user lisam86
1 review
1 helpful vote
January 31st, 2014

My order was processed fast and accurately. It as package very well and the end product was 2 beautiful pieces of priceless moments in time. I love this company and hope they offer more deals on groupon. The deal was a steal!

Thumbnail of user brandonp11
1 review
0 helpful votes
January 31st, 2014

Got three canvas's, best investment ever will be getting more in the future! GREAT JOB!

Thumbnail of user isbellg
1 review
1 helpful vote
February 11th, 2014

The canvas picture arrived in record time and the product was excellent. I would recommend this site to everybody. The picture which I took with my cell phone was converted to a beautiful canvassed portrait which is breath taking. Thanks so much.

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From the business

Customized Professional Photo Products for Every Business.? Ready to Ship within 1-3 business days.? Special conditions for high order volumes.

Company Representative

Thumbnail of user philippm4
Pica N.

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