• Picanova

Picanova

Overview

Picanova has a rating of 4.0 stars from 108 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Picanova most frequently mention canvas print, customer service, and great job. Picanova ranks 59th among Home Decor sites.

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What reviewers want you to know

Positive highlights

  • This was a Christmas gift, I actually found a Groupon for $19.99 for the 16x20.

Critical highlights

  • Placed order and paid by credit card on 13th March 2014 for a canvas print.
  • However, their Customer Service has been completely incompetent.
How would you rate Picanova?
Top Positive Review

“Canvas”

Donna R.
4/14/22

This is my 5 th canvas. Always perfect! So easy! I'd advise anyone interested to try it. Sale prices are awesome. Wonderful company!

Top Critical Review

“Won't ship on time.”

Camilla S.
4/20/23

On the website, they claim that production time is 24 hours if payment is cleared by 7 a.m. This was the case for my order. 4 days later and my item has still not been shipped, despite several emails back and forth about this. I would understand if production took twice as long as they state on the website. But 4 times is not acceptable, especially when they know I need this order shipped. No effort was made by this company to honor their own promises on their website and email correspondence. I cannot recommend this company when others are doing a better job and keeping their promises to their customers. The telephone number they have online is only available during "business hours"! I have called them several times during the day and never been able to speak to anyone. They do not inform you of what the business hours are! Just stay away from this company.

Reviews (108)

Rating

Timeframe

Other

Reviews that mention popular keywords

canvas print (11) christmas gift (5) customer service (7)
Thumbnail of user anea2
5 reviews
1 helpful vote
December 30th, 2020

This brand contacts truely incredible and very a lot made assist with all things for dedication. Your expert administrations are hugely amazing, that is the cause we in no way depart you and are satisfied with you.

Thumbnail of user evelynp2
1 review
9 helpful votes
January 31st, 2014

Although I bought a great deal on groupon, i felt the cavnas frame was a bit flimsy. The canvas wasn't stretched tight against the frame. But the picture was printed nicely.

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From the business

Customized Professional Photo Products for Every Business.? Ready to Ship within 1-3 business days.? Special conditions for high order volumes.

Company Representative

Thumbnail of user philippm4
Pica N.

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