Phytoextractum has a rating of 4.7 stars from 271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phytoextractum most frequently mention customer service, high quality, and free shipping. Phytoextractum ranks 13th among Vitamins & Supplements sites.
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Gets my best vendor award. Consistent, good products and excellent customer service. I know their products are safe too, since they will close to sterilize their operation if a bug gets in and have done so once that I know of a couple years ago. Who does that anymore?
Ordered 180 roars worth (5 x 4 ounce bags) and only one bag had mild effect. The other 4 bags made me nauseous and sick with no positive effects. I've been using kratom for a year now, I only do 4-8 grams a day total and I only take it at night. Trust me when I say that this is awful kratom and they have no labs to prove its quality and have no money back guarantee. The Golden Monk is much better by far.
Gets my best vendor award. Consistent, good products and excellent customer service. I know their products are safe too, since they will close to sterilize their operation if a bug gets in and have done so once that I know of a couple years ago. Who does that anymore?
Tip for consumers:
Shipping is fast even using regular mail. (3 days or less) Quality is excellent as is their customer service. Might not be the most inexpensive but it still is a get what you pay for world and their prices are in line with other quality vendors.I almost never review anything, but I am in this case.
Products used:
Red, yellow, white and green powder. New Honey Sticks too.
Phytoextractum is the best customer service experience I have had, not only in the natural health arena, but any other business as well! They go above and beyond for customer satisfaction. Their products are some of the best on the market as well, and I've tried many other companies as well.
Highly Recommended.
I have been shopping online with Phytoextractum for over 3 years now and the service and quality of the products has been exceptional. I've responded many times to their survey letting them know this but what compels me to write a review here is a recent experience I had. As usual I ordered the product from them that I have used for years but they unfortunately sent me the wrong one (a very similar product, but nonetheless, not exactly what I ordered). I contacted them online letting them know this and that I was traveling on business soon and would like the 'right' product before I left. Without hesitation they apologized and jumped on filling my order and expedited it so that it arrived in time for my trip. In addition to this, they didn't make a fuss about me sending back the 'wrong' product (i. E., they let me keep it).
Again, I've been very happy with their products and services and that's why I continue to come back. I think you'll find many reviews like this online but I thought this deserved some additional feedback in a forum like this. I'll continue to shop here for sure.
Thanks,
Trevor
Highest recommendation. This company is reasonably priced, very efficient, & has exceptional customer service. I've always been impressed by their service, & wide array of products. Best kava-kava anywhere. And teas, & supplements.
Tip for consumers:
It’s absolutely secure.
Products used:
Borneo extract, kava kava
We've done some searching and sampling and continue to return to Phytoextractum. Their products and customer service speak for themselves. Using their discount codes and point system takes a good-sized chunk out of your costs. Give them a chance, you won't be disappointed.
Tip for consumers:
If reviews influence your decision, Phytoextractum deserve a chance to speak for themselves.
Products used:
Powdered Supplements
I've been buying Kratom from Phytoextractum for years now and have always been happy with the quality of the Kratom and the customer service. I love their rewards system so much. Getting discounts for signing up for the newsletter is so helpful. Plus the newsletter only goes out twice a week and has discount codes and info on new products. I would recommend this site to anyone looking to buy good Kratom in several strains or many other natural substances like kava kava. Hope they're around for a long time to come so I can continue to be happy with my Kratom purchases.
Tip for consumers:
Sign up for the newsletter. Get on the rewards program.
Products used:
Kratom
I have been purchasing product from Phytoextractum for several years. What first attracted me to this site was the analysis they posted of one of their Kratom products where they list the mg of mitragynine and the mcg 7-hydroxymitragynine in each capsule. Their product has been very consistent over the years. The 2 times I needed customer service I contacted them via e-mail and got a response same day with a resolution to my issue immediately.
Tip for consumers:
Great Quality Product.
Products used:
Kratom Tablets
Great people to do business with. They have reliable and trusted/tested products that really help. Amazing customer service with a very quick response time. A definite must use
Products used:
Gold reserve
White MDT Powder
5 plus years as a loyal customer. They really care about their consumers and don't price gouge by any means. Quite the opposite. They always have weekly deals and discounts and the delivery time is always punctual. Best in the business for sure.
I can't say enough good things about Phytoextractum. Their products are great, their pricing is easy to understand, and they have amazing customer service. I greatly appreciate their many shipping options AND the fact that they don't overcharge you for shipping. They also ALWAYS fill orders in a timely manner. Overall nothing but great experiences—highly recommend giving them a try!
Tip for consumers:
Definitely take advantage of that free shipping, and make sure to place your order early in the day! You do have to spend a certain amount to qualify for the free shipping, but it’s a total money saver in the long run.
Products used:
I purchased several products from the UEI and Platinum product lines and was very impressed.
Not only do they have excellent product and great shipping times their customer service is terrific because they always address any issues or questions that you have immediately. I will be a lifelong customer of theirs that's for sure!
Products used:
UEI
Phytoexactum offers gmp compliant premium products at a fair price. Their customer service is impeccable and their ship time is usually same day. I suggest their OG Bali which reminds me of old school Plantation Bali. Good company w good product!
Tip for consumers:
Order with confidence always.
Products used:
OG Bali and also a sample of Gold Reserve.
As a regular customer I can assure you that the product, pricing, shipping and customer service will never disappoint.
Excellent customer support, excellent quality and variety of products, variety of shipping methods, offers customer loyalty rewards and discounts. I will continue to give Phyto my business. I had a shipment that was supposed to be overnight delivery. UPS dropped the ball and as soon as Phyto was made aware of the situation, they immediately wanted to offer my money back or an immediate store credit. Hannah was especially kind and helpful. 5 stars!
I was introduced to Phytoextractum.com by word of mouth and a sample. After my first purchase, I knew we would have a long-standing relationship.
The products I have chosen to purchase have helped me to achieve peace and wellbeing.
I had a question about my recent order invoice, (nothing to do with billing) and received an answer to my query within 24 hours. Customer service at Phyto is really exceptional.
Phytoextractum is a superb online vendor for kratom and other plant extracts. They have fantastic selection, great prices, and superb customer service with quick response time.
I have been using phyto for over three years and have never been disappointed! They have quality product and excellent customer service! Highly recommended!
Excellent products and extremely fast shipping. Faster than Amazon. Very satisfied customer and will return.
Products used:
Kratom powder
I have ordered through this company for a few years now... product is always available and shipped in the time frame promised... I unfortunately had an order placed on 2/18 that took WAY longer expected to arrive... contacted the USPS as that was the method of shipping used... they had me waiting another week to receive the item PAST the week I had already waited...(and the item was shipped Priority... contacted Phytoextractum directly and not only were they quick to respond, but they also went into detail about what may have been the issue in the first place...(weather related)... they were spot on about what had happened and I received the order the next day... very polite... very thorough... no surprise I continue to order from them...
Products used:
supplements
These guys go above and beyond with product quality, customer service, prices, and more. If you're considering checking out Phytoextractum, I'm here to tell you it's time to buy.
Awesome vendor... Been around for years... Great selection with high quality products and all customer service queries are handled promptly... Order without hesitation!
Phytoextractum is the best place to buy Kratom extracts online. Buy Kratom and Kava plus other hard to find quality botanicals and extracts at Phytoextractum.