• PhotoBooks.Pro

PhotoBooks.Pro

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Overview

PhotoBooks.Pro has a rating of 4.42 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. PhotoBooks.Pro ranks 6th among Photo Other sites.

What reviewers want you to know

Positive highlights

  • We rarely have a problem but if we do it is resolved swiftly by customer service.

Critical highlights

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How would you rate PhotoBooks.Pro?
Top Positive Review

“I can't really tell the difference between your quality...”

Brian B.
5/21/20

I can't really tell the difference between your quality types. I'm assuming more expensive is better, but I don't know. Not sure how you would fix that. I didn't look hard for descriptions. The upload process has not been improved over the past year. The same problems persist. E.g. every time I upload a new version of the project I have to re-define all of the default values. E.g. use first page as cover, etc.

Top Critical Review

“I received the books, both have some minor printing...”

Michelle N.
12/19/16

I received the books, both have some minor printing issues - but one has major problems with the binding (it's poor manufacturing - there were loose pages / pages coming out at delivery) and it's darker than the other one. There's a major difference between the two books. I tried contacting the company on-line but haven't heard back yet. I'm hoping I can have it re-printed. Michelle Nyland *******@gmail.com *******693

Reviews (212)

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customer service (19)
Thumbnail of user mk123
M K.
5 reviews
0 helpful votes
February 21st, 2018
Verified purchase

Product arrived in very timely manner. Using PDF (once I figured out the "embedded font" business) pretty easy. Did a lot of books thru MyPublisher using their templates - sad that they are no more. My high hopes for your product have been realized. I really needed a publisher that could take a PDF file and produce a nice booklet. My trial booklet was impressive. I'll be sending my 150 page text and photo book soon. I'll check out your template process for future for simple photo books. I may send MyPublisher pdf's to you in future.

Thumbnail of user rich10
Ric H.
1 review
0 helpful votes
December 31st, 2017
Verified purchase

This is first encounter with PhotoBooksPro. A test to see how it looks. Plan to order additional if satisfactory.

Thumbnail of user carlp60
Carl P.
1 review
0 helpful votes
December 25th, 2017
Verified purchase

Easy upload of Aperture-generated layout, easy navigation through many book choices. The first book I ordered had some scuff marks on the cover, and text on an inside page was partially invisible as it was too close to the margin and covered by the glued prior page (same setting produced legible text by Apple printing services). PhotobooksPro responded by requesting a photo of the scuff marks. I did not send the photo as the marks are barely visible on the photos.
I edited the text away from the margin and ordered a second version. This one was perfect, except for fingerptints on the (black) cover.

Thumbnail of user wendyg81
Wendy G.
1 review
0 helpful votes
November 20th, 2017
Verified purchase

There were a few glitches with the website, connecting to pages that weren't available. I was also not able to get a preview of the die-cut cover I ordered.

I noticed print was somewhat darker than I anticipated and quality was not quite as sharp as I'd hope BUT - it was just fine overall and I will print with you again.

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Anissa S.
1 review
0 helpful votes
November 5th, 2017
Verified purchase

I haven't gotten my book yet so I can't speak to the quality of the book I ordered, but as far as using the website to order, it was a bit easier and faster than I expected it to be be to create a book. (I chose this site because I wanted to make PDFs of my old "paper" scrapbooking pages and turn them into a bound book. There are lots of sites for creating photobooks where you upload photos, but not so many where you upload one big PDF for the interior of a book!)

Thumbnail of user susanb436
Susan B.
1 review
0 helpful votes
October 3rd, 2017
Verified purchase

Easy to use. Saved me as I had created book in Aperture to find out Apple no longer supported. Saved to pdf and dropped in to the program.

Thumbnail of user jackl131
Jack L.
3 reviews
0 helpful votes
July 26th, 2017
Verified purchase

My first order here. A few glitches and needed help from your support live chat. He was really helpful. Thanks so much.

Thumbnail of user lindas611
Linda S.
1 review
0 helpful votes
December 13th, 2016
Verified purchase

Overall the printing was beautiful, and I was very happy with the book. My only disappointment was that there was a black dot on the cover of the wedding book I created. It wasn't hugely distracting, but I did notice it right away. I plan to keep that copy for myself and order another one for my son and his wife. If that one contains problems I will definitely return it for repair!

Thumbnail of user ronalda41
Ronald A.
0 reviews
0 helpful votes
November 18th, 2016
Verified purchase

The web page was not clear, but the assistance I received from the chat room cleared up the confusion. The process of ordering the book was easy.

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Kingsley K.
1 review
0 helpful votes
August 23rd, 2016
Verified purchase

Challenging in that I am shopping without knowing the product - I am going on the hope all will be OK...
VERY disappointed with the cost of freight being more than the cost of the book!!! Yes, I could have chosen the cheaper option, but really the choice is limited if I needed it in a reasonable time frame... Apple can ship a book for quite minimal price from order to home in 10 days - seems (as is quite common) that a US Shipping Company sees an overseas order as a good money earner?
Lets hope this might improve to be more realistic in the future?
Here's hoping all goes well...

Thumbnail of user drw26
Dr W.
1 review
0 helpful votes
September 20th, 2016
Verified purchase

I'm happy to use a shop which can manage Apple's Aperture photo books. The setup is straight forward and easy to use.

Thumbnail of user amandap176
Amanda P.
1 review
0 helpful votes
July 13th, 2016
Verified purchase

I like the book I ordered. I had a few letters cut off on some pages due to making the book in another program and I thought I had adjusted them but I guess not good enough.

Thumbnail of user claytonc35
Clayton C.
1 review
0 helpful votes
July 9th, 2016
Verified purchase

This was my first purchase. It was a softcover book, which came out very well. NOTE: I constructed the book in Aperture (which I strongly prefer to the new 'Photos' application for the Mac), exported a PDF, and uploaded that to photobooks.pro for printing.

Thumbnail of user alexandrus5
Alexandru S.
1 review
0 helpful votes
July 8th, 2016
Verified purchase

The website has to be refined. I uploaded 3 photo books, only on 1 of them I got a visual feedback that the upload is active. With the first book the upload was successful after several attempts. This is the reason I had a separate order for it, I was afraid that other uploads could fail and I wanted to have at least one album. I tried to put text on covers, however the text was not uploaded. The text was less important than the delivery date and I did not want to risk that the books will not be delivered in time, so I ordered them without text.
Anyway the quality is comparable with the Apple service and the price was a little bit better. Probably I will use the service next year again.

Regards,

Alex

Thumbnail of user kellyk128
Kelly K.
1 review
0 helpful votes
November 15th, 2016
Verified purchase

It took a while to realize the comments section came so late in the process in order to request a dustjacket

Thumbnail of user mattc148
Matt C.
1 review
0 helpful votes
March 31st, 2017
Verified purchase

So far, so good. I'll wait until I get my purchase before I give final judgment, but I'm very hopeful so far!

Product delivered and am very pleased. Thank you!

Thumbnail of user mikeh456
Mike H.
1 review
0 helpful votes
March 6th, 2015
Verified purchase

Had trouble. Site not very user friendly for us old folks. Took me two days to figure out how to order what size book. But once I got the feel of it, went pretty smooth.

Thumbnail of user bobb319
Bob B.
1 review
0 helpful votes
March 14th, 2016
Verified purchase

Color match of photo printing is inferior. Huge variations in cover color from order to order. Simply not professional grade.

Thumbnail of user alistairs4
Alistair S.
1 review
0 helpful votes
April 9th, 2016
Verified purchase

Great service - prompt answers to my queries and the book arrived very quickly after confirmation all was good.

Thumbnail of user maybellinew
Maybelline W.
1 review
0 helpful votes
May 18th, 2016
Verified purchase

Your well qualified rep Connie, was so very patient with me. It was my first time at your site since I can no longer print my books through Aperture. It was a little difficult at first but Connie eased my frustrations. Also will my CC code on the back of my card remain viewable on your site? Thank you

Thumbnail of user danielf147
Daniel F.
1 review
0 helpful votes
May 16th, 2016
Verified purchase

Without French or German language traduction
It's my first experience, I try and I see...
Expeditions rates are very expensive

Thumbnail of user michaelp463
Michael P.
1 review
0 helpful votes
December 18th, 2015
Verified purchase

the website was well laid out and easy to follow. I liked the option of being able to upload an entire pdf, but wished that there was more flexibility as to the chioce of sizing options afterwards. I had to reload my photo book manually page by page to be allowed the opportunity to choose the size book i needed.

Thumbnail of user anissas1
Anissa S.
1 review
0 helpful votes
August 16th, 2018
Verified purchase

The only thing I'm not thrilled about is that the color quality isn't that great (it' OK but not super rich) and also that there's no way to "shrink" down a true 8.5 x11 piece of paper to make 8.5x11 books. Because of the trim size, if you scrapbooked on an 8.5 x 11 and are turning it into a book, you're going to lose some stuff on the trims...I suppose that's probably just something you have to accept. It's better than nothing...but it's really not ideal. But then again, how many of your customers are using this specifically for turning old scrapbooks into paper books? LOL

Thumbnail of user karens1827
Karen S.
1 review
0 helpful votes
September 3rd, 2020
Verified purchase

This comment is before the book is delivered but it's a good site. Looking forward to seeing the results.

Thumbnail of user barryp122
Barry P.
1 review
0 helpful votes
July 29th, 2020
Verified purchase

Quality of the product is superb. It is a pity that the facilities are not based in Europe as well as the cost of shipping for a speedy delivery is often the cost of the album or more which makes the whole process rather expensive.

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