Phonesonline.co.uk

Hi, I recently purchased from these guys as it was an item I wanted for my collection. A BT Mango refurbished cordless phone and answer machine. I chose Royal Mail delivery. 5 working days as described no parcel. I contacted them. They replyed and said they would get in touch with the guy who collects the parcels for hermes.

Hold on I had not chosen Hermes as delivery. I checked my account and took a screen shot of the delivery method which was Royal Mail. And replayed back. Now I am not getting a response. I tried again today to say it was now 10 days late, then the parcel arrived. It was Hermes as the postman had already been. I signed for it. When upon opening the package to my surprise I did not see a refurbished BT Mango cordless phone with answer machine that I had paid £22 for but a BT power supply and a phone cabel. I took a photo of these items and emediatly sent this along with other screen shots of the actual order placed and the item as described. I doubt I will here back.