• Phoneagents

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Overview

Phoneagents has a rating of 1 star from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Phoneagents most frequently mention credit card problems. Phoneagents ranks 22nd among Talent Agency sites.

How would you rate Phoneagents?
Top Critical Review

“I think this is a fraudulent site”

Patti K.
7/21/10

I think this is a fraudulent site - I performed a practice search and the site itself had no information - I paid a $2 fee to do the practice search. Two weeks later they billed my credit card $18.95 for a monthly membership. When I called the number they had a message that said "if you are calling about a membership charge - all of our attorneys have approved the language and we will not refund - but that is a lie.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user pattik
1 review
1 helpful vote
July 21st, 2010

I think this is a fraudulent site - I performed a practice search and the site itself had no information - I paid a $2 fee to do the practice search. Two weeks later they billed my credit card $18.95 for a monthly membership. When I called the number they had a message that said "if you are calling about a membership charge - all of our attorneys have approved the language and we will not refund - but that is a lie.

Thumbnail of user wandam1
1 review
2 helpful votes
July 31st, 2010

This company is big rip off... they cannot help you, wil not stop billing you, and they don't refund for services they have not provided... I', using my pre-paid legal to go after them..

Thumbnail of user stephenc4
1 review
1 helpful vote
August 13th, 2010

These people are a ripp-off. Stay away from them, any dealings with them end up being curse that doesn't go away. Even their telephone recorded message indicates a large amount of complaints. STAY AWAY. Besides their service sucks and doesn't work.

Thumbnail of user roycesf
2 reviews
3 helpful votes
July 26th, 2010

This company is a RIP-OFF they continue to take charges from your account after you are linked to a 4 day free trial that appears to have cancellation option online... only to discover you have to call them to cancel. If you call within the 4 days they will tell you to cancel online... then you find out that you had to call, cancel online, and then call them again. They are getting away with it because of the language that they use in their disclosure. DO NOT DEAL WITH THEM OR GIVE THEM YOUR CREDIT CARD

Thumbnail of user lynnes1
2 reviews
4 helpful votes
June 2nd, 2010

This site is a complete scam. Do NOT give them your credit card information.

Thumbnail of user gwenh1
1 review
1 helpful vote
September 29th, 2010

This website is completely fraudulent. It baits you in with the $1 claim to lookup and find people, numbers and addressess for a nominal fee. The information that they say that you will receive is not at all what you paid for. I looked up a friend and this site was supposed to give me age, address and some other info and it did not. This site also continued to charge my credit card after I told them to cancel my membership the same day. I just called the number given to me by my credit card customer service agent and spoke with clarrisa. I told her over a month ago that I had requested that my card not be charged. She cancelled my subscription stating that it had not been cancelled yet. Which leads me to believe that they received the request, but refused to act on it. I then asked for a full refund of the 18.95 that my account was charged. Clarrisa stated that they could not refund my money, since that is there policy, but what she would do since phoneagents appreciates my business is refund 50% of the 18.95. My thoughts are that if you refund 50% because you appreciate my business so much why not refund it all? I will take this to the Attorney General.

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