website thubmnail of PeopleSmart

PeopleSmart

How would you rate PeopleSmart?
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Nebraska
1 review
1 helpful vote
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Scam
January 23, 2019

I have never done business with this company. But they started charging me $39.95 a month. Unbelievable!

Date of experience: January 23, 2019
California
1 review
6 helpful votes
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100 stars
August 22, 2014

-100 stars. These people need to be fined, if not serve prison time. That will be the only revenge all of use fill about this very sad indivuals. All of us need to call the BBB and we need to all come together and take them to court! I am very pissed how they have been able to get away with this. I hope they read this. They wlll not last much longer. Where is your better judgemnt hiding peopledumb. STOP this ripoff of so many good people... I hope they read these reveiws, so perhaps they will know what loosers they are. People like this have no guilty conscience... So very sad. Where the hell is Sitejabber? Help us.

Date of experience: August 22, 2014
New Hampshire
10 reviews
12 helpful votes
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Reverse phone number lookup shoyld be called reverse phone number lookout.
If you want to determinbe who owns a number, t his web site says you can do that with a 95 cent charge,,,, 90 % off the normal 19.95 month subscription price.
If you opt to do this... read the the fine print at the page bottom,
This is really a 7 day trail offer and if you dont cancel the service in 7 days your credit card willl be billed 19.95.
The scam is: they get your credit card number and they will bill you 19.95 ffor a longer term subscription which you probaly do not want.
This type of info used to be free on the internet and now this comnpany is taking advantage of someone wanting to lookup one number... and many will not read the fine priint or will not call back to cancel... Not illegal here but irresponsilble sales tactics

Date of experience: November 11, 2012
Colorado
1 review
5 helpful votes
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This company is a scam they charged me 35 dollars even though I canceled my "membership" the same day I purchased it. I highly do not recommend this company! Such a scam!

Date of experience: January 28, 2015
California
1 review
0 helpful votes
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SCAM
August 7, 2017

Don't wast your time and money on this site! They take your money and don't deliver the information. BBB should shut this down NOW!

Date of experience: August 7, 2017
Philip W. PeopleSmart Rep
over a year old

Kathryn,

We apologize that we were unable to find the information you were seeking. We apologize, if the owner’s name and address turned out to be unavailable for the phone number that you searched. Although we are provided access to the largest available database of contact information there are times when no ownership information is available.
In this case we can only provide information about the carrier, line type, issuing location, complaints, and other similar details.

Cell phone numbers are protected by strict privacy laws at the state and federal level. These laws regulate how personal information for cell phone customers can be used. This is done for a variety of reasons, not the least of which is to prevent telemarketers from using the limited number of minutes available from mobile service plans. Due to these federal and state laws, no official or free mobile service directory exists at this time.

We want you to be happy with your service, please contact us directly. We can be reached at 888-906-4278.
We are available to take your call between 7:00 AM and 7:00 PM CST, Monday through Friday.

Canada
1 review
9 helpful votes
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You have to be really careful when dealing with this website. They sneak in charges for items you did not order and do not want. For example, I wanted a 7-day free trial. They write in their "Terms and Conditions" that they will not charge your credit card until after 7 days. However, my PayPal account was charged $19.95. First, I assumed this was the first month fee and that the charge would be reversed. So, I contacted them. But then it turned out that this was for a "Backgground Report". I had to put up quite a fight with them to get the charge reversed. The funny thing is that I never ordered a background report, and never received a background report. They were just sneaking the charge in with the free trial, so that I wouldn't notice.
It seems they do similar sleezy tricks all over, according to the other reviews I've seen here, and also the complaints on their BBB listing - that the BBB still assigns them an A+ is nuts but in the end, Peoplesmart always seems to comply and refund overcharged fees and that makes the BBB happy.
However, in my point of view Peoplesmart.com has unethical business practices, and even if they might help some people to find a person, I will not work with them again, based on their bad business behavior.

Date of experience: July 6, 2014
Georgia
2 reviews
6 helpful votes
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I used this and the site worked as advertised. Canceling is another matter. If you do not see a cancellation email immediately continue to call until you do. They WILL NOT REFUND ANYTHING.

Date of experience: September 8, 2014
California
1 review
7 helpful votes
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RIP OFF
March 1, 2015

As others are stating, I have cancelled TWICE and not only are they still billing my card, I am not even being given the credits I don't want. Cancelled my card
As a last resort, what a con!

Date of experience: March 1, 2015
California
1 review
5 helpful votes
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Do NOT USE THIS PEOPLE SEARCH. They will charge you for items you don't need or want. Somewhere hidden in the site are words that indicate they will charge you on a monthly basis.

Date of experience: November 13, 2014
Alabama
1 review
8 helpful votes
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Deceitful
May 14, 2015

Peoplesmart; There name proclaims them to a T" They rob thousands of people on a daily basis with there agenda. What a worthless, deceitful company.

Date of experience: May 14, 2015
New York
1 review
1 helpful vote
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Horrible
February 5, 2016

Do not give them your information! They are a scam service! None of the information they give is correct worst 30$ I've ever wasted

Date of experience: February 5, 2016
Canada
1 review
1 helpful vote
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Not impressed
September 6, 2015

I suspect this only works for the US market... it is not suitable (doesn't work) for the Canadian market.

Date of experience: September 6, 2015
Illinois
1 review
5 helpful votes
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Terrible customer service - bill you regardless of impossible cancellation
If I could give them a Negative # review I would

Date of experience: June 25, 2015
Nebraska
1 review
8 helpful votes
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I didn't find the service particularly helpful. I joined to try and get back in touch with an old military friend and couldn't find any info on him. I can forgive that as I'm sure it's difficult to find every single person you look for but every other phone number I tried to look for came up with nothing also. On top of that I kept getting messages that if I just subscribe to one more service I will find my results, and then one more service, and when that didn't work either, yet another service to pay more and subscribe to that will all but guarantee results... i finally said enough is enough and went to cancel. Followed THEIR online instructions to cancel and what do you know, the opt out option they claimed was available online was not anywhere to be found. I then called the number they provided and after explaining that I had absolutely no use for their service and would like to cancel, received a sales pitch. Again, I can forgive one sales pitch because, hey, we all have a job to do... but the guy kept going. He had an amazing deal for me! He could offer me full membership to every service for just $4.95USD/Month (my original YEARLY plan was only $23.99). While I do not claim to be a genius by any measure, i can do simple math. Rounding the $4.95 to $5 and multiply by 12 and my amazing deal is only $60 per year! Wow, what a deal, its only triple what i already had payed! Anyway, when I explained to the nice person on the phone that I could indeed do math he finally conceded defeat and canceled my membership and hung up on me. I will never do business with them or any of their affiliates again and would recommend to steer clear of this service.

Date of experience: February 19, 2015
Georgia
1 review
5 helpful votes
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TOTAL SCAM!
May 25, 2014

TOTAL SCAM!
Deceptive practices - incomplete background checks - rude.
Do NOT do business with them.

Date of experience: May 25, 2014
New York
1 review
2 helpful votes
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You dont even deserve a one star. You are a ripoff! I am repoting to the bbb and the police to have you charged with fraud and scamming.

Date of experience: January 30, 2014
Texas
1 review
3 helpful votes
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First try...
June 24, 2014

First try... correct address but wrong phone number, many years since she had that number

Date of experience: June 24, 2014
Minnesota
1 review
2 helpful votes
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Charged monthly fee without my knowledge and would not refund fee charged.

Date of experience: December 21, 2013
Oklahoma
1 review
4 helpful votes
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Don't be stupid like me and give them a credit card number.

Date of experience: March 25, 2015

Overview

PeopleSmart has a rating of 1.6 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeopleSmart most frequently mention credit card, phone number and customer service. PeopleSmart ranks 51st among People Search sites.

service
25
value
27
shipping
10
returns
16
quality
24