PeopleSmart

I signed up for 24 hours in hopes of locating a friend I had lost contact with. All the info provided was very out dated and none of the phone numbers were any good

$#*! this company! They have shady fees that they tell you that you signed up for when you activated the service which is complete crap! DO NOT USE THIS COMPANY! They charged my credit card for months after I continued calling and canceling their services and their customer service woman just kept lecturing me when I know I didn't sign up for 30 dollars worth of protection seeing how I cancelled my account days within activating it! This is a horrible shady company do not give them any more money or freedom to prey on others!

This website and company is very tricky! BEWARE! My husband went onto this website to do a background search on a contractor that had been performing work for him. Although, he was able to find out some information on the contractor, (hence the one star) he thought he was paying for a one time search. However, there has been a monthly recurring charge to our account. My husband did not sign up for the one month free trial, or any kind of membership. He exclusively did a "People Search", and paid for that one time exclusive service. I tried to call the company. There is a recording stating you have to wait so many minutes to talk to a representative, then after that time is up (about 20 minutes later) there is another recording stating you have to leave a message and a representative will call you back, but then the line disconnects before you can leave any message. I went through this process twice. While I was doing this I was on the website and having the hardest time trying to figure out how to cancel the service. Like I said, they are very tricky! They don't want you to cancel. They trick you into making a purchase, you are unaware you are getting sucked into a membership, and they make it extremely difficult to cancel. Forget about using this website, go somewhere else!

I originally signed up for the $19.95 a month version but then shortly afterwards, I clicked to upgrade to the Pro Membership for $29.95 a month. Today I logged in and looked at my order history and realized they had been charging me both membership prices for ten months. I called customer service and the gentleman on the phone brought up my account and agreed they had made a mistake, but said since so much time had passed before I noticed the double charge, they were "unable" to issue me a refund or even a credit. I pointed out to him that they were not "unable" they were just "unwilling" and in essence they were just pocketing my money and saying "tough." He just kept repeating that they were unable to do anything. I asked to speak to a supervisor and he told me she was unavailable. I asked to speak to someone with more authority and he said there was no one to transfer me to.

I was going through a divorce those ten months and didn't have access to the credit card bills, my ex just told me how much I owed him for everything on my card. I had no idea I was being double-charged until today. For this company to admit they made a mistake, admit that it was THEIR error, but then say since I didn't catch it in time, they got to keep my money, is just outrageous and unethical. Shame on you, Peoplesmart.

I found two suspicious charges on my Master Charge in Jan. The name of the company is PeopleSmart, a company I had never heard of let alone signed up for. The initial charge was for $1.00, I guess that's what they do to see if the credit card can be billed, then later that same day another charge showed up for $19.95. I contacted them immediately to cancel the service and to discover how they got my name and credit card information. At first they only replied telling me that they needed further information then asked for the information I sent them in the initial email. So I sent them the info "they" asked for and then I heard nothing back. I've emailed them 4 times and I've never heard anything back. Then this evening I noticed another set of charges on my VISA credit card for PeopleSmart! I notified them again with all the pertinent information they'd asked for last time and again I got the email stating what information they needed. While using copy and paste to give them the same information I had originally given them another charge showed up on my VISA from PeopleVerified. So not sly, I don't know why they thought they'd get away with a simple name change. So I've sent them email, again, with all the information and I suspect I'll get the same email asking for the same information I've sent them over and over again. My advice, never ever EVER use this service, make sure you protect your credit card information and check your charge card statements weekly! I know I'm about to have a fight on my hands, but I'm starting with cancelling my credit cards.

Non-FCRA companies like this one are fake. You're not only paying for less info than what's available on a Google search, but you're paying for WRONG info. These assclowns and all their scumbag buddies have me listed as a 66yo pedo in California and my sister listed as a MAN. I've reported them to the Federal Trade Commission. Anyone who cares about mother$#*!ers losing jobs because of these $#*!ups will too. Here's the link: http://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

TOTAL SCAM! Paid. 95 to find an address. Found all PREVIOUS addresses from years gone by but not the CURRENT address. Cancelled my trial membership immediately but when my credit card bill came there was a 39.95 charge from them. I called and talked to a WORTHLESS customer service rep who flatly refused to give me a refund and kept telling me that I did not cancel my membership.So I told the rep to cancel my membership RIGHT THIS INSTANT! He said my membership was cancelled. That was last year... this month there was a 39.95 charge on the same credit card. So i CALLED AGAIN. This time they argued with me saying that I had not cancelled my membership and that I was made fully aware that there would be a re-occurring charge to my card. I told them we would see about that and hung up on the Ahole, called my card company and disputed the charge. They told me they had alot of complaints about this company. STAY VERY FAR AWAY!

THEY WILL SAY THEY WILL CANCEL YOUR MEMBERSHIP BUT TRY TO GIVE YOU ZERO REFUNDS

PEOPLESMART TRICKS YOU INTO MONTHLY BILLINGS - THEY WILL OFFER A SMALL FEE FOR A REPORT & THEN ADD MONTHLY BILLINGS OF SERVICES IN SMALLL PRINT THAT CAN ADD UP TO TREMENDOUS CHARGES - USUALLY 19.95 + 14.95 FOR TOW SEPARATE CHARGES EACH MONTH.

CALL PEOPLESMART AT *******008 AND ALL YOU HAVE TO DO TO GET OUR ONE-TIME, OR BACK TO 120 DAYS OF CHARGES OR IF YOU USED PAYPAL IS CALL & THREATEN TO CALL YOUR CREDIT CARD COMPANY ( OR PAYPAL) AND DO A CHARGEBACK - THEY WILL GO BACK 120 DAYS OF FULL PAYMENT